Duty Manager

4 weeks ago

Horley, United Kingdom SSP Full time
Job description:

Day/ Night Duty Manager at M&S, Gatwick Airport South

 

Pay Rate: £12.63 (+ as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6am, bringing your rate of pay to £14.13 per hour.)


Shift Pattern: We have (37.5hrs) roles available. Day Shift - 6:30am to 3pm / Afternoon - 2:30pm to 11pm / Night Shift - 10:30pm to 7am.

Candidates will need to be flexible to work all shift patterns.

 

  • Successful candidates will be required to provide references for the last 5 years and undergo a Criminal Record Check in line with Airport Security Regulations.
  • Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.
  • At least 1 year of experience working as a supervisor in hospitality or retail role is preferred

 

If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.   

We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
 

Discover a career with M&S, where quality and excellence meet.
Join us in upholding the standards of one of the UK's most beloved brands and contribute to the success of M&S. As part of our team, you'll play a pivotal role in delivering exceptional customer experiences.

WHY JOIN SSP AS A DUTY MANAGER?

At SSP, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

  • Free Meal & Parking: while on shifts.
  • Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
  • Friends and Family App: 20%discount across our Catering, Whistlestop and Urban Express units (T&C apply)
  • Help@Hand App: from shopping discounts, GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones.
  • Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance.
  • Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme.
  • Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
  • Culture: We value diversity and inclusion at SSP, and we have a variety of networks to support you, such as LGBTQ+, Women’s Network, Neurodiversity and Disability and many more.
  • Activities: Barista Competition, Millie’s Cookies Ice off Challenge, Superstars Recognition.
  • Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.

 

AS A DUTY MANAGER YOU’LL:

  • Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.
  • Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries
  • Coordinate team efforts. You'll oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.
  • Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations.
  • Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
  • Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.

 

Feel like you could belong at SSP? Apply now and start the best part of your journey as a Duty Manager

 

SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives

  • Stock Management Associate

    3 weeks ago

    Horley, Surrey, United Kingdom World Duty Free - WDF Full time

    Stock Management Associate | Back of House Retail SupportLocation - GatwickCompensation - Competitive hourly wageIncentives - Exceptional benefits including complimentary parking, bonus structure, wellbeing assistance (EAP), employee discounts, travel perks, life insurance, pension scheme, and health cash plan (dental, optical, medical, and fitness...

  • Night Shift Duty Manager

    3 weeks ago

    Horley, United Kingdom SSP Full time

    Job description: Night Shift Duty Manager at M&S, Gatwick Airport North Pay Rate: £12.63 + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6am, bringing your rate of pay to £14.13 per hour. Shift Pattern: We have Full-Time (37.5hrs) roles available. Shift times are 22:00pm - 06:00am, working...

  • Night Shift Duty Manager

    5 days ago

    Horley, United Kingdom SSP Careers Full time

    Night Shift Duty Manager at M&S, Gatwick Airport North Pay Rate: £12.63 + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6am, bringing your rate of pay to £14.13 per hour. Shift Pattern: We have Full-Time (37.5hrs) roles available. Shift times are 22:00pm - 06:00am, working flexibly over...

  • Duty Manager

    5 days ago

    Horley, United Kingdom SSP Careers Full time

    Day/ Night Duty Manager at M&S, Gatwick Airport South Pay Rate: £12.63 (+ as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6am, bringing your rate of pay to £14.13 per hour.)Shift Pattern: We have (37.5hrs) roles available. Day Shift - 6:30am to 3pm / Afternoon - 2:30pm to 11pm / Night Shift -...

  • Duty Manager

    3 weeks ago

    Horley, United Kingdom SSP Group Full time

    Day/ Night Duty Manager  at  M&S, Gatwick Airport South Pay Rate: £12.63  (+ as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6am, bringing your rate of pay to £14.13 per hour.) Shift Pattern: We have  (37.5hrs)  roles available.  Day Shift -   6:30am to 3pm / Afternoon - 2:30pm to 11pm...

  • Night Shift Duty Manager

    4 weeks ago

    Horley, United Kingdom SSP Group Full time

    Night Shift Duty Manager at   M&S, Gatwick Airport North Pay Rate: £12.63  + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6am, bringing your rate of pay to £14.13 per hour. Shift Pattern:  We have Full-Time  (37.5hrs)  roles available. Shift times are 22:00pm - 06:00am, working...

  • Duty Manager

    4 weeks ago

    Horley, United Kingdom SSP Group Full time

    Duty Manager  at  M&S, Gatwick Airport North Pay Rate: £12.63 An additional £1.50  for work between  midnight and 6am We have  (37.5hrs)  roles available. Shift pattern: 5am to 12am Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain...

  • Customer Service Director

    6 days ago

    Horley, Surrey, United Kingdom World Duty Free - WDF Full time

    Lead the Way in Retail ExcellenceWorld Duty Free - WDF is seeking a highly skilled and experienced Customer Service Director to lead our retail team at Gatwick Airport.About the Role:As a key member of our leadership team, you will be responsible for inspiring and leading the team to deliver exceptional customer service and sales results.You will coach and...

  • Customer Service Leader

    3 months ago

    Horley, United Kingdom World Duty Free - WDF Full time

    Description clearer"> Retail Manager - Lead the Way at Gatwick Airport! Are you an accomplished and driven leader with a passion for delivering exceptional customer experiences? World Duty Free is seeking a highly capable Retail Manager to take charge of our team at Gatwick airport Contract  – 38.5 hours per week, full time, permanent, 2 week...

  • Night Replenishment Administration Leader

    3 months ago

    Horley, United Kingdom World Duty Free - WDF Full time

    Description clearer"> Night Replenishment Manager – Night Replenishment Administration Leader Location  – Gatwick Airport Pay  – competitive annual salary Benefits -  Fantastic benefits inc free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, health cash plan (dental, optical,...

  • Replenishment Team Member

    11 hours ago

    Horley, Surrey, United Kingdom World Duty Free - WDF Full time

    Job SummaryWorld Duty Free - WDF is seeking a highly organized and detail-oriented Replenishment Assistant to join our team. As a Replenishment Assistant, you will play a critical role in ensuring the smooth operation of our stockroom and shop floor.Key ResponsibilitiesReceive and process high volumes of deliveries, including unpacking pallets and allocating...

  • Inventory Coordinator

    8 hours ago

    Horley, Surrey, United Kingdom World Duty Free - WDF Full time

    Job SummaryWorld Duty Free - WDF is seeking a highly organized and detail-oriented Replenishment Assistant to join our team. As a Replenishment Assistant, you will play a critical role in ensuring the smooth operation of our stockroom and shop floor.Key ResponsibilitiesReceive and process high volumes of deliveries, including unpacking pallets and allocating...

  • Duty Manager

    5 days ago

    Horley, Surrey, United Kingdom SSP Full time

    About the RoleWe are seeking a highly skilled and experienced Duty Manager to join our team at SSP. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our units.Key ResponsibilitiesLead by example and maintain a clean, welcoming atmosphere that exceeds customer...

  • Duty Manager

    5 days ago

    Horley, Surrey, United Kingdom SSP Full time

    About the RoleWe are seeking a highly skilled and experienced Duty Manager to join our team at SSP. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our retail units, providing exceptional customer service, and leading a team of colleagues to deliver outstanding results.Key ResponsibilitiesCustomer...

  • Duty Manager

    6 days ago

    Horley, Surrey, United Kingdom SSP Group Full time

    About the RoleWe are seeking a highly skilled and experienced Duty Manager to join our team at SSP Group. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our retail units, providing exceptional customer service, and leading a team of colleagues to achieve our business objectives.Key...

  • Night Reception Manager

    4 weeks ago

    Horley, United Kingdom Sofitel London Gatwick Full time

    About us... Sofitel London Gatwick is the perfect blend of style and convenience. With 518 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our luxurious hotel has gym facilities and 14 flexible conference and meeting rooms with space to accommodate up to 300 guests. It offers an exclusive walkway...

  • Ward Manager

    3 weeks ago

    Horley, United Kingdom Daytime Healthcare Full time

    Daytime Healthcare are assisting a top private hospital who are seeking a Surgical Ward Manager to join their established team. This would be a great opportunity for a Deputy Ward Manager to progress into a Ward Manager position. There is a great working environment and excellent career development opportunities within this leading Hospital Group. Scroll...

  • Ward Manager

    3 weeks ago

    Horley, United Kingdom Daytime Healthcare Full time

    Daytime Healthcare are assisting a top private hospital who are seeking a Surgical Ward Manager to join their established team. This would be a great opportunity for a Deputy Ward Manager to progress into a Ward Manager position. There is a great working environment and excellent career development opportunities within this leading Hospital Group. Duties and...

  • Night Manager

    3 months ago

    Horley, United Kingdom Arora Group Full time

    What we are looking for: Previous experience as a Night Manager or Supervisor in a hotel is essential Manage and supervise all activities during the overnight shift Assist with check-in and check-out procedures as needed Being the main point of contact for all in-house and external guest queries and requests You will have the ability to remain...

  • Technical Product Manager

    1 week ago

    Horley, United Kingdom Berry Recruitment Full time

    My client a large IT Infrastructure Company based in Sussex are looking for a Technical Product Manager to join there expanding team. The ideal candidate would have Product Management experience from a previous company and has a Technical Background with IT experience. Experience in Word, Excel and PowerPoint is essential along with IP networking....