Duty Manager

1 month ago

Horley, United Kingdom SSP Group Full time

Duty Manager  at  M&S, Gatwick Airport North

Pay Rate: £12.63
An additional £1.50  for work between  midnight and 6am
We have  (37.5hrs)  roles available.
Shift pattern: 5am to 12am

Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.

If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.

Discover a career with M&S , where quality and excellence meet.
Join us in upholding the standards of one of the UK's most beloved brands and contribute to the success of M&S. As part of our team, you'll play a pivotal role in delivering exceptional customer experiences.

WHY JOIN SSP?

At SSP, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK. Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. T&C apply.  Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance Free meal whilst on duty Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme < App: from shopping discounts , GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave Culture: We value diversity and inclusion at SSP and we have a variety of networks to support you, such as LGBTQ+, Women’s Network, Neurodiversity and Disability and many more. Activities: Barista Competition, Millie’s Cookies Ice off Challenge, Superstars Recognition Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more

AS A DUTY MANAGER YOU’LL:

Have at least 1 year of experience working as a supervisor in hospitality or retail role Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service. Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries Coordinate team efforts. You'll oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation. Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations. Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation. Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.

SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

  • Stock Management Associate

    3 weeks ago

    Horley, Surrey, United Kingdom World Duty Free - WDF Full time

    Stock Management Associate | Back of House Retail SupportLocation - GatwickCompensation - Competitive hourly wageIncentives - Exceptional benefits including complimentary parking, bonus structure, wellbeing assistance (EAP), employee discounts, travel perks, life insurance, pension scheme, and health cash plan (dental, optical, medical, and fitness...

  • Duty Manager

    4 days ago

    Horley, Surrey, United Kingdom SSP Group Full time

    Job DescriptionJob Title: Night Shift Duty ManagerJob Summary: We are seeking a highly skilled and experienced Night Shift Duty Manager to join our team at SSP Group. As a Night Shift Duty Manager, you will be responsible for leading a team of staff to deliver exceptional customer service and operational excellence in a fast-paced retail environment.Key...

  • Duty Manager

    6 days ago

    Horley, Surrey, United Kingdom SSP Group Full time

    Job DescriptionJob Title: Night Shift Duty ManagerJob Summary: We are seeking a highly skilled and experienced Night Shift Duty Manager to join our team at SSP Group. As a Night Shift Duty Manager, you will be responsible for leading a team of staff to deliver exceptional customer service and operational excellence in a fast-paced retail environment.Key...

  • Duty Manager

    4 weeks ago

    Horley, United Kingdom SSP Full time

    Job description: Day/ Night Duty Manager at M&S, Gatwick Airport South   Pay Rate: £12.63 (+ as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6am, bringing your rate of pay to £14.13 per hour.) Shift Pattern: We have (37.5hrs) roles available. Day Shift - 6:30am to 3pm / Afternoon - 2:30pm to 11pm...

  • Duty Manager

    2 weeks ago

    Horley, United Kingdom SSP Full time

    Job description: Day/ Night Duty Manager at M&S, Gatwick Airport South Pay Rate: £12.63 (+ as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6am, bringing your rate of pay to £14.13 per hour.)Shift Pattern: We have (37.5hrs) roles available. Day Shift - 6:30am to 3pm / Afternoon - 2:30pm to 11pm /...

  • Duty Manager

    4 weeks ago

    Horley, United Kingdom SSP Full time

    Job description: Day/ Night Duty Manager at M&S, Gatwick Airport South Pay Rate: £12.63 (+ as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6am, bringing your rate of pay to £14.13 per hour.)Shift Pattern: We have (37.5hrs) roles available. Day Shift - 6:30am to 3pm / Afternoon - 2:30pm to 11pm /...

  • Night Shift Duty Manager

    4 weeks ago

    Horley, United Kingdom SSP Full time

    Job description: Night Shift Duty Manager at M&S, Gatwick Airport North Pay Rate: £12.63 + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6am, bringing your rate of pay to £14.13 per hour. Shift Pattern: We have Full-Time (37.5hrs) roles available. Shift times are 22:00pm - 06:00am, working...

  • Duty Manager

    2 weeks ago

    Horley, United Kingdom SSP Careers Full time

    Day/ Night Duty Manager at M&S, Gatwick Airport South Pay Rate: £12.63 (+ as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6am, bringing your rate of pay to £14.13 per hour.)Shift Pattern: We have (37.5hrs) roles available. Day Shift - 6:30am to 3pm / Afternoon - 2:30pm to 11pm / Night Shift -...

  • Night Shift Duty Manager

    2 weeks ago

    Horley, United Kingdom SSP Careers Full time

    Night Shift Duty Manager at M&S, Gatwick Airport North Pay Rate: £12.63 + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6am, bringing your rate of pay to £14.13 per hour. Shift Pattern: We have Full-Time (37.5hrs) roles available. Shift times are 22:00pm - 06:00am, working flexibly over...

  • Night Shift Duty Manager

    4 weeks ago

    Horley, United Kingdom SSP Group Full time

    Night Shift Duty Manager at   M&S, Gatwick Airport North Pay Rate: £12.63  + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6am, bringing your rate of pay to £14.13 per hour. Shift Pattern:  We have Full-Time  (37.5hrs)  roles available. Shift times are 22:00pm - 06:00am, working...

  • Customer Service Director

    2 weeks ago

    Horley, Surrey, United Kingdom World Duty Free - WDF Full time

    Lead the Way in Retail ExcellenceWorld Duty Free - WDF is seeking a highly skilled and experienced Customer Service Director to lead our retail team at Gatwick Airport.About the Role:As a key member of our leadership team, you will be responsible for inspiring and leading the team to deliver exceptional customer service and sales results.You will coach and...

  • Customer Service Leader

    3 months ago

    Horley, United Kingdom World Duty Free - WDF Full time

    Description clearer"> Retail Manager - Lead the Way at Gatwick Airport! Are you an accomplished and driven leader with a passion for delivering exceptional customer experiences? World Duty Free is seeking a highly capable Retail Manager to take charge of our team at Gatwick airport Contract  – 38.5 hours per week, full time, permanent, 2 week...

  • Night Replenishment Administration Leader

    3 months ago

    Horley, United Kingdom World Duty Free - WDF Full time

    Description clearer"> Night Replenishment Manager – Night Replenishment Administration Leader Location  – Gatwick Airport Pay  – competitive annual salary Benefits -  Fantastic benefits inc free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, health cash plan (dental, optical,...

  • Duty Manager

    2 days ago

    Horley, Surrey, United Kingdom GLL Full time

    About the Role:We are seeking a highly motivated and experienced Duty Manager to join our team at Horley Leisure Centre. As a Duty Manager, you will be responsible for the day-to-day operations of the centre, ensuring that all facilities and services are provided to a high standard.Key Responsibilities:Manage the centre's operations, including supervising...

  • Duty Manager

    2 days ago

    Horley, Surrey, United Kingdom GLL Full time

    About the Role:We are seeking a highly motivated and experienced Duty Manager to join our team at Horley Leisure Centre. As a Duty Manager, you will be responsible for the day-to-day operations of the centre, ensuring that all facilities and services are provided to a high standard.Key Responsibilities:Manage the centre's operations, including supervising...

  • Customer Service Director

    1 day ago

    Horley, Surrey, United Kingdom World Duty Free - WDF Full time

    Job DescriptionJob Title: Customer Service DirectorCompany: World Duty Free - WDFLocation: Gatwick AirportJob Type: Full-timeContract: 38.5 hours per week, permanentSalary: Annual salary with a 12% Management BonusBenefits:Fantastic perks, including free parking, staff and travel discountsComprehensive wellbeing support, Employee Assistance Programme (EAP),...

  • Customer Service Director

    1 day ago

    Horley, Surrey, United Kingdom World Duty Free - WDF Full time

    Job DescriptionJob Title: Customer Service DirectorCompany: World Duty Free - WDFLocation: Gatwick AirportJob Type: Full-timeContract: 38.5 hours per week, permanentSalary: Annual salary with a 12% Management BonusBenefits:Fantastic perks, including free parking, staff and travel discountsComprehensive wellbeing support, Employee Assistance Programme (EAP),...

  • Duty Manager

    5 days ago

    Horley, Surrey, United Kingdom SSP Full time

    About the RoleWe are seeking a highly skilled and experienced Duty Manager to join our team at SSP. As a Duty Manager, you will be responsible for leading a team of customer-facing staff and ensuring that our customers receive an exceptional experience.Key ResponsibilitiesLead a team of customer-facing staff to deliver exceptional customer serviceEnsure that...

  • Replenishment Team Member

    6 days ago

    Horley, Surrey, United Kingdom World Duty Free - WDF Full time

    Job SummaryWorld Duty Free - WDF is seeking a highly organized and detail-oriented Replenishment Assistant to join our team. As a Replenishment Assistant, you will play a critical role in ensuring the smooth operation of our stockroom and shop floor.Key ResponsibilitiesReceive and process high volumes of deliveries, including unpacking pallets and allocating...

  • Replenishment Assistant

    1 day ago

    Horley, Surrey, United Kingdom World Duty Free - WDF Full time

    Job SummaryWorld Duty Free - WDF is seeking a highly organized and detail-oriented Replenishment Assistant to join our team. As a Replenishment Assistant, you will play a critical role in ensuring the smooth operation of our warehouse and stockroom.Key ResponsibilitiesReceive and process high volumes of deliveries, including unpacking pallets and allocating...