Food and Beverage Team Leader

3 weeks ago

Bruton, United Kingdom The Newt in Somerset Full time

Food and Beverage Team Leader - The Hive£26,000 per annum plus tronc and fantastic benefitsDue to the nature of the Estate, a driving license is required for this role40 hours a week over 5 days, regular weekends required. Predominantly daytime hours.www.thenewtinsomerset.com
Our Team Leader

We are looking for a dedicated Food and Beverage Team Leader to oversee the day-to-day operations of our F&B outlet, The Hive. In this role, your primary responsibility will be to ensure an exceptional guest experience by maintaining our high service standards. Your strong customer service skills will be key in creating a welcoming environment where our guests feel valued and enjoy their time with us.

Key Responsibilities:

  • Guest Experience: Uphold and enhance our service standards to ensure every guest has a positive and memorable experience.

  • Lone Working: As the primary person in this role, you will often work independently. Strong self-sufficiency and problem-solving skills are essential.

  • Stock Management: Oversee inventory, ensuring that stock levels are maintained and all items are accounted for.

  • Presentation Standards:  Ensure that The Hive and its surrounding areas are kept clean, tidy, and well-maintained.

While you will sometimes receive support from team members across the gardens, the role involves significant lone working, so being proactive and self-reliant is crucial.

What we can offer


  • A positive workplace environment with
    opportunities to develop both personally and professionally.
  • Stay in shape with complimentary use of our gym and wellbeing classes
  • Look after your wellbeing with complimentary
    access to our Spa and swimming pools and our exclusive benefit
    of 50% off Spa Treatments.
  • Enjoy shopping in both our shops on estate and
    online with 30% discount for all our colleagues and free
    delivery for any online purchases. 
  • Discover exclusive perks with our
    discounted hotel stays for staff, accompanied by a fantastic 30% discount
    at our restaurants.
  • The opportunity to ensure your views are
    heard     and shape the future of the business via our Employee
    Engine Room.
  • Complimentary garden membership for
    the Newt and our partner gardens including the Eden Project, Kew Gardens
    and The Lost Gardens of Heligan
  • Complimentary meal whilst on shift, created using fresh produce from
    our estate by our dedicated staff food chefs
  • We value your hard work and recognise your achievements through our
    colleague recognition programme “Newt Awards” with the
    opportunity to achieve a variety of amazing rewards including a
    complimentary Hotel Stay.
  • Support from
    our Employee Assistance Programme for both yourself and
    your family
  • A team that knows how to have fun with regular
    team engagement activities including monthly Gather and Grow
    Motivational Speakers     and our regular fun squad events, which
    include activities such as Go-Karting and Wine Tasting, to
    name but a few. 
  • Up to 30 days annual leave each year for our
    full-time team

What we’re looking for/Skills and Experience

  • Confident yet approachable. with hospitality leadership experie4nce
  • A strong commitment to delivery exceptional service with efficency
  • Excellent attention to detail, with pride in their own appearance and the appearance of their other team members
  • A willingness to develop and grow

Where you’ll be working



The
Hive is an integral part of our Food and Beverage offering across our Estate.
Based in our Four Seasons Garden, The Hive offers a refreshing resting point
for our guests on their journey throughout The Newt Estate. Seasonality and
locality are focus points for this ‘grab and go’ menu as well as key estate
offerings such as our own estate cyder and freshly baked pastries.



The Newt in Somerset



Nestled within an expanse of rolling fields and
steeped in ancient history, our luxury country estate stands as a haven of
refined elegance, inviting guests to explore acres of captivating gardens,
meandering pathways, and enriching exhibitions - accessible 364 days a year for
our members. Our hotel extends a warm welcome, offering a home-away-from-home
experience where impeccable service flourishes in an ambiance of unassuming
sophistication. Beyond the estate, the Newt's essence remains tangible, with
our Ecommerce teams delivering our finest products to homes, while media and
membership endeavours keep them informed of our latest developments. Behind the
scenes, a tapestry of talented teams - from Housekeeping to HR, Finance to
Farming - collaborates harmoniously, crafting an unforgettable journey of
growth, development, and innovation, where every contribution creates
unparalleled experiences.



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