Food and Beverage Supervisor/ Team Leader
5 months ago
**F&B Team Leader**
**£26,000 per annum plus tronc and fantastic benefits**
**The Newt in Somerset**
The Newt in Somerset is a country estate with ancient woodland, historic gardens and far-reaching views; a new and unique destination with luxury hotel, spa, restaurants and an abundance of homegrown produce. Visitors can take a tour of the gardens, deer park and cyder press, dine in the Garden Café or browse our farm shops. Attracting some 200,000 visitors per year from all over the world, our vibrant and thriving garden attraction is animated throughout the seasons by special events, workshops and educational programmes.
**Department Description**
Food & Beverage is at the heart of the Hotel and Estate and encompasses a multitude of venues including the Garden Café, Cyder Bar, Gelato Room & Story of Gardening, with more venues expected to open as we further grow.
As a Food and Beverage department, we pride ourselves on our fresh, quality, produce along with the highest standard of service. We strive for excellence and a keen eye for detail as well as unity, flexibility and a genuine passion for good food & beverage.
**Our Team Leaders**
The Team Leader will ensure smooth and efficient running of service. You will be confident, self-motivated, lead from the front and be passionate about hospitality. Prime focus will be on the guest experience throughout and how you and your team deliver and uphold exceptional service levels. You will be responsible for the FOH team who all share the responsibilities of the department in its entirety. The position of Team Leader is diverse; flexibility, a ‘can-do’ attitude and the ability to think on your feet are key for success. The role requires care and ownership of the whole department.
**Key Responsibilities**:
- Work alongside the management team to ensure your department runs in the most productive and efficient way.
- Ensure the guest has the best possible experience, monitoring and managing guest expectations and make improvements where necessary.
- Nurture & develop yourself and the team. Team productivity, performance and presentation are key.
- Follow systems to manage your team and overall presentation of your department to ensure high standards are upheld.
- Maintain company representation, ensuring you and your team always look impeccable, you are the ambassador for the newt way.
- Ensure The Newt’s style of service and ethos is always upheld.
**Skills and Experience**
- Confident yet approachable with a passion for leadership
- A passion for service, efficiency & fast pace
- Excellent attention to detail
- Willingness to develop and grow with the business.
- A love of the great outdoors.
**Benefits**: Excellent Benefits package available from day one including:
- Exceptional working environment
- Access to Employee Assistant Programme - Support 365 days per year
- Complimentary fresh estate grown meal provided each day
- Garden Membership and complimentary guest passes
- 30% online shop discount and free delivery
- 30% discount in the shops across the estate
- 30% discount at restaurants across the estate
- 30% discount on Newt cyder and Babylonstoren wine
- 50% discount in the Spa
- Access to free weekly fitness classes, including yoga and pilates
- Discounted hotel stays
- Family Estate Events
- Access to internal/external training qualifications and programmes
- Experience and Cross Training opportunities
INDFOH
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