Restaurant Team Leader

3 months ago

Bruton, United Kingdom The Newt in Somerset Full time

**Garden Cafe Team Leader**

**£28,000 per annum plus tronc and fantastic benefits**

**The Newt in Somerset**

The Newt in Somerset is a country estate with ancient woodland, historic gardens and far-reaching views; a new and unique destination with luxury hotel, spa, restaurants and an abundance of homegrown produce. Visitors can take a tour of the gardens, deer park and cyder press, dine in the Garden Café or browse our farm shops. Attracting some 200,000 visitors per year from all over the world, our vibrant and thriving garden attraction is animated throughout the seasons by special events, workshops and educational programmes.

**Food and Beverage at The Newt**

Food & Beverage is at the heart of the Hotel and Estate and encompasses a multitude of venues including the Garden Café, Cyder Bar, Gelato Room & Story of Gardening, with more venues expected to open as we further grow.

As a Food and Beverage department, we pride ourselves on our fresh, quality, produce along with the highest standard of service. We strive for excellence and a keen eye for detail as well as unity, flexibility and a genuine passion for good food & beverage.

**Our Restaurant Team Leader**

The Restaurant Team Leader will ensure smooth and efficient running of the Garden café. You will be confident, self-motivated, lead from the front and be passionate about hospitality. Prime focus will be on the guest experience throughout The Garden Café and how you and your team deliver and uphold exceptional service levels. You will be responsible for the FOH team who all share the responsibilities of the department in its entirety. The position of Restaurant Team Leader is more diverse than a usual restaurant role, flexibility, ‘can-do’ attitude and the ability to think on your feet are key for success. The role requires care and ownership of the whole department.

**Key Responsibilities**:

- Ensure the Garden Cafe runs in the most productive and efficient way through management of costs, staffing controls, understanding sales and forecasting.
- Build knowledge on liaising departments to enhance your own ability to become more flexible, enabling you to offer support to other teams when required.
- Ensure the guest has the best possible experience, monitoring and managing guest expectations and make improvements where necessary.
- Responsible for staff training, development and retention. Team productivity, performance and presentation are key.
- Create systems to manage your team and overall presentation of your department to ensure high standards are upheld.
- Garden Cafe F&B offering is to move with the seasons and are estate lead - liaise with kitchen and garden teams on a regular basis to ensure the best offering is always provided.
- Maintain company representation, ensuring you and your team always look impeccable.
- Ensure The Newt’s style of service and ethos is always upheld.

**Skills and Experience**
- Previous leadership restaurant experience required
- Confident yet approachable with outstanding leadership skills
- Great time management, self-motivating and driven
- Excellent attention to detail
- Microsoft Office and good tech skills
- Willingness to develop, grow and keep up with the demands of our developing business
- Passion for food, beverage, and hospitality

**Excellent Benefits package available from day one including**:

- Exceptional working environment, fresh estate grown meal provided each day
- Employee Assistance Programme - support 365 days per year
- 30% online shop discount and free delivery
- 30% discount in the shops across the estate
- 30% discount at restaurants across the estate
- 30% discount on Newt cyder and Babylonstoren wine
- 50% discount in the Spa
- Discounted hotel stays for staff
- Family pass to access the estate
- Family Events 3 times per year
- Access to internal/external training qualifications and programmes
- Cross Training and career development opportunities

INDFOH

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