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Food and Beverage Team Leader
3 months ago
Please ensure you read the below overview and requirements for this employment opportunity completely.
Based at The Story of Gardening Exhibition
£28,000 per annum plus tronc and fantastic benefits
40 hours over 5 days, including regular weekends and bank holidays
Our Story of Gardening Team Leader
We're looking for an enthusiastic Team Leader to take charge of the daily operations at the Story of Gardening, which includes an interactive exhibition and cafe. In this role, you'll help manage stock control and waste, lead and coach your team to provide top-notch hospitality, maintain outstanding service levels, and support your manager to keep everything running smoothly. Plus, you'll work closely with our Health and Safety team to ensure a safe environment for everyone. If you have previous F&B experience, care for your team and love hospitality, this could be the role for you.
Key Responsibilities
Work alongside the management team to ensure your department runs in the most productive, creative and efficient way.
Ensure the guest has the best possible experience, monitoring and managing guest expectations and making improvements where necessary.
Assist in stock controls, cost and waste management.
Ensuring all departmental procedures are adhered to. Ensure all statutory health and safety is met, up to date and constantly reviewed.
Cultivate and nurture relationships with different departments and people, working effectively and maintaining a holistic overview across all areas.
Monitor & maintain food standards, make suggestions based on current trends & guest feedback.
Nurture & develop yourself and the team. Team productivity, performance and presentation are key.
Follow systems to manage your team and overall presentation of your department to ensure high standards are upheld.
Maintain company representation, ensuring you and your team always look impeccable, you are the ambassador for the newt way.
Ensure The Newt’s style of service and ethos is always upheld.
What we can offer
A positive workplace environment with opportunities to develop both personally and professionally.
Stay in shape with our complimentary use of our gym and wellbeing classes
Look after your wellbeing with complimentary access to our Spa and swimming pools and our exclusive benefit of 50% of Spa Treatments.
Enjoy shopping in both our shops on estate and online with 30% discount for all our colleagues and free delivery for any online purchases.
Discover exclusive perks with our Discounted hotel stays for staff, accompanied by a fantastic 30% discount at our restaurants.
The opportunity to ensure your views are heard and shape the future of the business via our Employee Engine Room.
Complimentary garden membership for the Newt and our partner gardens including the Eden Project, Kew Gardens and The Lost Gardens of Heligan
Complimentary meal whilst on shift, created using fresh produce from our estate by our dedicated staff food chefs
We value your hard work and recognise your achievements through our colleague recognition programme “Newt Awards” with the opportunity to achieve a variety of amazing rewards including a complimentary Hotel Stay.
Support from our Employee Assistance Programme for both yourself and your family
A team that knows how to have fun with regular team engagement activities including monthly Gather and Grow Motivational Speakers and our regular fun squad events, which include activities such as Go-Karting and Wine Tasting, to name but a few.
Up to 30 days annual leave each year for our full-time team
What we're looking for
Confident yet approachable with a passion for leadership
Minimum 2 years’ experience in a Food & Beverage role
A passion for service, efficiency & fast pace
Excellent attention to detail
Willingness to develop and grow with the business.
Museum experience or interest is beneficial
Where you'll be working - The Story of Gardening
Offering our guests a way to interact with and understanding the history of gardens across the world, the Story of Gardening (or SOG as it is affectionally named) is a beautiful exhibition with each room set up as if it were a garden. These rooms are also the inspiration for our food offerings in the adjacent cafe.
Who are we? - The Newt in Somerset
Nestled within an expanse of rolling fields and steeped in ancient history, our luxury country estate stands as a haven of refined elegance, inviting guests to explore acres of captivating gardens, meandering pathways, and enriching exhibitions - accessible 364 days a year for our members. Our hotel extends a warm welcome, offering a home-away-from-home experience where impeccable service flourishes in an ambiance of unassuming sophistication. Beyond the estate, the Newt's essence remains tangible, with our Ecommerce teams delivering our finest products to homes, while media and membership endeavours keep them informed of our latest developments. Behind the scenes, a tapestry of talented teams - from Housekeeping to HR, Finance to Farming - collaborates harmoniously, crafting an unforgettable journey of growth, development, and innovation, where every contribution creates unparalleled experiences.
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