Restaurant Team Leader

7 months ago

Bruton, United Kingdom The Newt in Somerset Full time

**The Creamery Restaurant Team Leader**

**Competitive Salary plus fantastic benefits**

**Based at Castle Cary Train Station**

**Our Restaurant Team Leader**

The Restaurant Team Leader will ensure smooth and efficient running of the restaurant. You will be confident, self-motivated, lead from the front and be passionate about hospitality. Prime focus will be on the guest experience throughout the restaurant and how you and your team deliver and uphold exceptional service levels. You will be responsible for the FOH team who all share the responsibilities of the department in its entirety. The position of Restaurant Team Leader is more diverse than a usual restaurant role, flexibility, ‘can-do’ attitude, and the ability to think on your feet are key for success. The role requires care and ownership of the whole department.

**Key Responsibilities**
- Ensure the restaurant runs in the most productive and efficient way through management of costs, staffing controls, understanding sales and forecasting.
- Build knowledge on liaising departments to enhance your own ability to become more flexible, enabling you to offer support to other teams when required.
- Ensure the guest has the best possible experience, monitoring and managing guest expectations and make improvements where necessary.
- Responsible for staff training, development, and retention. Team productivity, performance and presentation are key.
- Create systems to manage your team and overall presentation of your department to ensure high standards are upheld.
- Restaurant F&B offering is to move with the seasons and are estate lead - liaise with kitchen and garden teams on a regular basis to ensure the best offering is always provided
- Maintain company representation, ensuring you and your team always look impeccable.
- Ensure The Newt’s style of service and ethos is always upheld

**What we can offer**
- A positive workplace environment with opportunities to develop both personally and professionally.
- ** Stay in shape** with our complimentary use of our gym and wellbeing classes
- Look after your wellbeing with complimentary access to our **Spa and swimming pool**s and our exclusive benefit of 50% of Spa Treatments.
- Enjoy shopping in both our shops on estate and online with **30% discount for all our colleagues** and free delivery for any online purchases.
- Discover **exclusive perks** with our Discounted hotel stays for staff, accompanied by a fantastic 30% discount at our restaurants.
- The opportunity to **ensure your views are heard** and shape the future of the business via our Employee Engine Room.
- Complimentary **garden membership** for the Newt and our partner gardens including the Eden Project, Kew Gardens and The Lost Gardens of Heligan
- ** Complimentary** meal whilst on shift, created **using fresh produce** from our estate by our dedicated staff food chefs
- ** We value your hard work** and recognise your achievements through our colleague recognition programme **“Newt Awards”** with the opportunity to achieve a variety of amazing rewards including a complimentary Hotel Stay.
- ** Support** from our **Employee Assistance Programme** for both yourself and your family
- A team that knows how to have fun with regular team engagement activities including monthly **Gather and Grow Motivational Speakers** and our regular fun squad events, which include activities such as **Go-Karting and Wine Tasting**, to name but a few.
- Up to 30 days annual leave each year for our full-time team

**What we're looking for**
- Previous leadership in a busy restaurant required
- Experience in coffee and cocktails required
- Confident yet approachable with outstanding leadership skills
- Great time management, self-motivating and driven
- Excellent attention to detail
- Microsoft Office and good tech skills
- Willingness to develop, grow and keep up with the demands of our developing business
- Passion for food, beverage, and hospitality

**Where you'll be working - The Creamery Restaurant**

The Creamery Restaurant will welcome visitors to this part of Somerset, and wave passengers off on journeys around the UK. With a big nod to the golden age of travel, the café will serve a perfectly executed small menu, of brasserie classics that shine a light on the craftmanship of the Newts Butchers, Cheesemakers Bakers and Growers. Leaning on classic cooking methods expect quintessential dishes with a Newt in Somerset focus.

**Who are we? - The Newt in Somerset**

Nestled within an expanse of rolling fields and steeped in ancient history, our luxury country estate stands as a haven of refined elegance, inviting guests to explore acres of captivating gardens, meandering pathways, and enriching exhibitions - accessible 364 days a year for our members. Our hotel extends a warm welcome, offering a home-away-from-home experience where impeccable service flourishes in an ambiance of unassuming sophistication. Beyond the estate, the Newt's essence remai

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