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Food and Beverage Team Leader

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Bruton, United Kingdom The Newt in Somerset Full time
Food and Beverage Team Leader - The Hive

Do not wait to apply after reading this description a high application volume is expected for this opportunity.
£26,000 per annum plus tronc and fantastic benefits
Due to the nature of the Estate, a driving license is required for this role
40 hours a week over 5 days, regular weekends required. Predominantly daytime hours.
www.thenewtinsomerset.com

Our Team Leader

We are looking for a dedicated Food and Beverage Team Leader to oversee the day-to-day operations of our F&B outlet, The Hive. In this role, your primary responsibility will be to ensure an exceptional guest experience by maintaining our high service standards. Your strong customer service skills will be key in creating a welcoming environment where our guests feel valued and enjoy their time with us.

Key Responsibilities:

Guest Experience: Uphold and enhance our service standards to ensure every guest has a positive and memorable experience.

Lone Working: As the primary person in this role, you will often work independently. Strong self-sufficiency and problem-solving skills are essential.

Stock Management: Oversee inventory, ensuring that stock levels are maintained and all items are accounted for.

Presentation Standards: Ensure that The Hive and its surrounding areas are kept clean, tidy, and well-maintained.

While you will sometimes receive support from team members across the gardens, the role involves significant lone working, so being proactive and self-reliant is crucial.

What we can offer

A positive workplace environment with opportunities to develop both personally and professionally.
Stay in shape with complimentary use of our gym and wellbeing classes
Look after your wellbeing with complimentary access to our Spa and swimming pools and our exclusive benefit of 50% off Spa Treatments.
Enjoy shopping in both our shops on estate and online with 30% discount for all our colleagues and free delivery for any online purchases.
Discover exclusive perks with our discounted hotel stays for staff, accompanied by a fantastic 30% discount at our restaurants.
The opportunity to ensure your views are heard and shape the future of the business via our Employee Engine Room.
Complimentary garden membership for the Newt and our partner gardens including the Eden Project, Kew Gardens and The Lost Gardens of Heligan
Complimentary meal whilst on shift, created using fresh produce from our estate by our dedicated staff food chefs
We value your hard work and recognise your achievements through our colleague recognition programme “Newt Awards” with the opportunity to achieve a variety of amazing rewards including a complimentary Hotel Stay.
Support from our Employee Assistance Programme for both yourself and your family
A team that knows how to have fun with regular team engagement activities including monthly Gather and Grow Motivational Speakers and our regular fun squad events, which include activities such as Go-Karting and Wine Tasting, to name but a few.
Up to 30 days annual leave each year for our full-time team

What we’re looking for/Skills and Experience

Confident yet approachable. with hospitality leadership experie4nce
A strong commitment to delivery exceptional service with efficency
Excellent attention to detail, with pride in their own appearance and the appearance of their other team members
A willingness to develop and grow

Where you’ll be working

The Hive is an integral part of our Food and Beverage offering across our Estate. Based in our Four Seasons Garden, The Hive offers a refreshing resting point for our guests on their journey throughout The Newt Estate. Seasonality and locality are focus points for this ‘grab and go’ menu as well as key estate offerings such as our own estate cyder and freshly baked pastries.

The Newt in Somerset

Nestled within an expanse of rolling fields and steeped in ancient history, our luxury country estate stands as a haven of refined elegance, inviting guests to explore acres of captivating gardens, meandering pathways, and enriching exhibitions - accessible 364 days a year for our members. Our hotel extends a warm welcome, offering a home-away-from-home experience where impeccable service flourishes in an ambiance of unassuming sophistication. Beyond the estate, the Newt's essence remains tangible, with our Ecommerce teams delivering our finest products to homes, while media and membership endeavours keep them informed of our latest developments. Behind the scenes, a tapestry of talented teams - from Housekeeping to HR, Finance to Farming - collaborates harmoniously, crafting an unforgettable journey of growth, development, and innovation, where every contribution creates unparalleled experiences.

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