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Front Office Manager

2 months ago

Oxford, United Kingdom AccorHotel Full time

As our next Front OfficeManager you

An excitingopportunity for a Front Office Manager has arisen at Mercure OxfordHawkwell House Hotel. If you are a talented professional passionateabout creating extraordinary experiences then this could be theperfect hotel for you. Managing the Front of House department andensuring operational excellence for all areas of thehotel.

Are passionate about guests and deliveringgreat service.

Have a handson approach areorganised and supportive of your team.

Takeinitiative and are reactive to situations as they arise findingsuitable solutions and ensuring a positiveoutcome.

Are resultsdriven and understand whatneeds to be done in order to achieve the hotelgoals.

Work duty manager shifts as and whenrequired

 

Alittle more information:

You willhave the opportunity to be part of a highenergy fun team thatdelivers excellent customer service each day to all ourguests.

Mercure Oxford Hawkwell House is apicturesque boutique hotel that occupies three buildingstwo of which 19th century manor houses bursting withcharacter. The hotel is newly refurbished with a dcor based onOxford style vintage fashion.

Set amongst 3 acresof private gardens and only 2 miles from Oxford city centre MercureOxford Hawkwell House Hotel is a beautiful country manorin the picturesque village of Iffley. A total of 77 rooms allensuite are divided between two buildings each with an entirelydifferent character.

Understanding things fromour guests perspective is key so while you are settling into yournew role we will arrange a onenight stay for you to experience thisfirsthand.

 


Qualifications:

If this sounds like youyoure in the right place.

Youve got authenticstyle natural curiosity and a warm way with people. Mercure OxfordHawkwell House is not just a place to spend the night its a placeto discover a place in the world with style like yours. Thats whywere not just looking for anyone. Were looking for someone likeyou.

  • Experience in a similar role orSupervisor role with 23 years experience
  • Strongleadership interpersonal and trainingskills
  • Good communication and customer contactskills
  • Results and service oriented with an eyefor details
  • Ability to multitask work well instressful & highpressure situations
  • Ateam player & builder
  • A motivator& selfstarter
  • Wellpresented andprofessionally groomed at alltimes

RemoteWork :

No


EmploymentType :

Fulltime