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Document Services Team Leader
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Canon UK is looking for talented people to join us at an exciting time for our business, as we enter into a period of accelerated growth and development. Do you have the skills and aptitude we’re looking for? Are you looking for a new challenge? Do you want to work for an organisation that values your contribution and rewards you accordingly? If the answer is yes, please read on…
This exciting role is looking for an energetic, 'hands-on' team leader to develop, improve and streamline our end-to-end processes and create a high performing team to closely support our client in the Derby area. Using your leadership skills, you will support an embedded team providing our client with business-critical document services. You will develop a working knowledge of all processes with an expectation that as a Team Leader you will contribute to the success of the team and the client meeting their targets.
The work is varied, so if you enjoy working in a fast-paced environment, are pragmatic, and have excellent time management skills, then this is a great opportunity to develop your career. Although you will be predominantly based at one of our client sites in Derby, some travel will be expected to ensure remote workers at other sites are supported; thus, a full UK Driving licence is essential.
What we give
With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.
Pay – Competitive salaries that are regularly benchmarked against similar roles and reviewed annually. Bonus – A discretionary bonus scheme that rewards you as you help us achieve our goals. Learning & Development – As a Company that encourages continuous learning you will always have resources and support available. Work & Home Life Balance – We support with a minimum of 25 days holiday per year, holiday purchase and a flexible working policy. Diversity – We are an organisation that delivers on a global scale, striving to create a diverse and empowered workforce that reflects the communities we serve. Health & Wellbeing – Private healthcare, an Employee Assistance Programme, partnership with Mental Health First Aid UK with a network of mental health champions and discounted rates to Nuffield Health Gym. Employee discount – Up to 38% off products from our Canon store. Some other Benefits – Generous Pension, Canon Awards, Discount cards, Cycle to Work scheme, Season ticket loans and charity volunteer days.
What we ask
Responsibilities and Tasks:
Required Skills & Qualifications:
Essential:
Motivated and proactive, you operate with a flexible approach to work that ensures that our customer commitments are met. You will have strong motivational and coaching team leader skills. IT Proficient – You will be a confident computer user who demonstrates accurate keyboard & word processing skills. A good working knowledge of MS Office, including Microsoft Excel is essential. Good written English and numeracy skills. High level of attention to detail, with strong organisational skills. Good Communication skills. Strong Customer Service skills required.Desirable:
Experience of working within a document services area would be most useful. Profit & loss – basic understanding. Commercial and legal understanding. Previous experience maintaining company records in an electronic database is desirable. Previous experience of using document scanning hardware and reprographics kit is desirable. AIIM, PRINCE2, APM, AGILE or other Information / Project Management qualifications would be an advantage.
You will need
As the Document Services Team Leader, you will possess the following skills and expertise:
The role is very much a team role and as a leader we expect you to generate a winning team. This role is ideal for those seeking an opportunity to create solutions to problems, enjoy working in a fast-paced environment and is passionate about providing exemplary customer service. You will have the support of your manager, but we encourage you to own the responsibilities in this role to enable you to grow and develop.