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Sales Support Administrator

1 month ago

Worcester UK, Worcestershire, United Kingdom OBEX UK Full time

OBEX has an exciting opportunity for a Sales Support Administrator to join us at our HQ in Worcester, assisting our Head of Commercial Development.


OBEX specialises in manufacturing and distributing facade membranes and surface protection films to manufacturers, fabricators, installers and resellers across these regions.


This full-time role will require previous Executive Assistant experience or a similar role and will involve:


Administrative Support:

  • Manage the calendars, scheduling meetings, appointments, and travel arrangements.
  • Screen and direct phone calls and emails, responding to routine enquiries on behalf of the Head of Commercial Development.
  • Prepare and edit correspondence, reports, presentations, and other documents


Meeting Coordination:

  • Co-ordinate internal and external meetings, following up on action items.
  • Ensure all necessary materials and information are available for meetings.


Sales Support:

  • Maintain and update the customer relationship management (CRM) system with accurate customer information.
  • Communicating with customers by telephone to follow up quotations and general account management updates
  • Compile sales data to prepare reports for the Head of Commercial Development
  • Manage the sales pipeline for the Head of Commercial Development
  • Confidently promote OBEX, its services and products to customers


Client Relations:

  • Serve as a point of contact for customers in the absence of the Head of Commercial Development, ensuring enquiries are addressed promptly.
  • Assist in maintaining strong relationships with key customers through regular follow-ups and communication by telephone


The successful candidates will be:


  • hard-working, hungry, humble and smart
  • confident communication skills
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • strong attention to detail and ability to multitask in a fast-paced environment
  • strong organisational and time management skills.
  • friendly, with a positive attitude
  • and above all, loyal and honest


Qualifications


Proven experience as an Executive Assistant or similar role, preferably in a fast-paced environment

Training courses will be provided where appropriate and the candidate would be expected to be willing to accept this is to facilitate progressing within the company.


Salary will be dependent upon experience.


  • 23 Days Holiday + bank holidays.
  • Pension Scheme
  • Growth by sharing bonus scheme.
  • Breakfast and refreshments provided