Account Manager

4 weeks ago


Birmingham, West Midlands, United Kingdom STERIS plc Full time

Do you want to spend your working time making a difference in the world around you? Are you motivated by impactful work? Do you have a passion for cleanroom environments, microbiology, and possess strong stakeholder communication and service delivery skills? If so, then a career with STERIS in our Life Sciences team could be a great fit for you.

At STERIS we are a leading global provider of products and services that support patient care with an emphasis on infection prevention. Our mission is to help our customers create a healthier and safer world. Working at STERIS, you GROW, LEARN and MAKE A DIFFERENCE.

WHAT YOU WILL DO

We are currently recruiting for an Account Manager vacancy The Account Manager, a creative and curious thinker, will be primarily responsible for sales, technical consultation, and lead generation in their assigned territory for STERIS products to the Life Sciences industry. [pharmaceutical, biotech, vaccine, cell gene, medical device, nutraceutical and related industries]. Responsible for achieving all revenue, gross margin, and product sales objectives established by the Business Unit. Participates in the design and implementation of sales strategies, identifies prospects and opportunities presents new concepts and products, calls on Customers, and ensures optimal STERIS experience. Ensures high customer satisfaction, effectively establishes multi-level relationships with customers, and possesses excellent listening skills. Effectively manages and utilizes company provided sales resources to maximize sales outcomes while providing best solutions to the customer.

Business/Administrative:

• Regularly communicate with STERIS management and partners.

• Optimize sales strategies through effective planning.

• Maintain accurate CRM data.

• Provide timely reports.

Business Development:

• Achieve sales quotas through consultative selling.

• Identify and pursue sales opportunities with new and existing customers in the Life Sciences industry.

• Develop strategic growth plans.

• Collaborate with stakeholders and leverage available resources.

• Provide exceptional service to maintain STERIS’s reputation.

Technical:

• Present STERIS Life Sciences products effectively.

• Use a question-based approach to understand customer needs.

• Stay informed about industry trends and regulations.

• Educate customers on cleaning, contamination control, and sterility maintenance.

Required:

• Bachelors Degree in a Science Related field, Engineering (both strongly preferred)

• Several years of sales experience to pharma manufacturer or cGMP industry related experience required

Preferred Experience:

• Experience in consultative selling of technical products/services for cleanrooms

• Knowledge of regulated industries (cGMP, GLP, or similar)

• Involvement with PDA, ISPE or similar industry organization

• Strong understanding of Customer and market dynamics and requirements, with demonstrated ability to expand existing Customer relationships as well as develop new ones

• Experience using current CRMs

Skills

• Client-focused problem-solving.

• Persuasion and negotiation skills.

• Active listening and technical aptitude.

• Perseverance and follow-through.

• Strong communications skills at all levels of the organization

• Self-directed, good ability to adapt and set priorities

• Strong business acumen, with ability to understand and monitor trends

• Proficiency in Microsoft Office.

• Valid drivers licence and ability to work a flexible schedule and travel as territory requires up to 60%

Education Degree

• Bachelors Degree in Science or Engineering General



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