Digital Account Manager
2 weeks ago
About the role
Clevercherry have an Account Manager vacancy. The ideal candidate will be a confident and assertive communicator with a keen interest in and a broad understanding of the digital landscape. You will be responsible for managing multiple projects concurrently, identifying commercial opportunities, and navigating the complex needs of various stakeholders. Your ability to prioritize tasks and deliver exceptional service to our clients will be crucial to your success in this role.
We have a large portfolio of digital clients, making this an outstanding career move for a confident Digital Account Manager looking for their next step.
Reporting to
Client Services Director
Key Accountabilities
Client Relationship Management
- Act as the primary point of contact for clients, ensuring their needs are met and their expectations are exceeded.
- Build and maintain strong, long-lasting client relationships through regular communication and engagement.
- Proactively identify opportunities to enhance client satisfaction and drive client retention.
Project Management
- Oversee the planning, execution, and delivery of multiple digital projects, ensuring they are completed on time, within scope, and within budget.
- Collaborate with Creative and Technical Teams to ensure all projects meet quality standards and client specifications.
- Prioritize and manage multiple tasks across various projects, maintaining attention to detail and adherence to deadlines.
Technical Acumen
- While a deep technical background is not required, a solid understanding of web technologies (HTML, CSS, JavaScript) and website architecture is beneficial for effective communication with the development team.
- Oversee the testing and quality assurance process for digital projects, ensuring functionality, performance, and user experience meet the highest standards.
Commercial Acumen
- Spot and capitalize on commercial opportunities within existing client accounts.
- Contribute to the development of proposals and pitches for new business opportunities.
Stakeholder Management
- Understand and manage the complex and competing needs of multiple stakeholders.
- Effectively read and respond to the dynamics of a room to navigate stakeholder interactions.
- Communicate clearly and persuasively, adapting your style to suit different audiences.
- Strategic Input: Provide strategic input and recommendations to clients based on your understanding of the digital landscape
- Stay up to date with industry trends and emerging technologies to inform client strategies and internal processes.
Key Attributes
- Confident and Assertive Communicator
- Excellent verbal and written communication skills
- Ability to present ideas clearly and assertively in meetings and presentations.
Broad Understanding of the Digital Landscape
- Conceptual knowledge of digital marketing, web development, social media, SEO, PPC, and other digital services.
- Ability to translate complex digital concepts into understandable and actionable insights for clients.
Multitasking and Prioritization
- Strong organizational skills with the ability to manage multiple projects simultaneously.
- Proactive in identifying and addressing potential issues before they escalate.
Qualifications and Experience
- Minimum of 2 years previous account management experience in a digital agency or a digital role within an integrated agency
- Ideal but not essential - Experience with project management software (e.g. Asana, Harvest, Synergist).
- Knowledge of SEO, PPC and Social Media Management
- Experience working on digital projects including websites, apps and campaigns
- Demonstrable ability to manage the competing demands of multiple stakeholders simultaneously.
- Excellent communication and interpersonal skills.
- Confident and outgoing
- Good attention to detail
What We Offer
- Competitive salary and benefits package, DOE
- Company iPhone & MacBook Pro
- 22 days holiday (plus bank holidays) rising to additional 25 days, after 2 years
- Enjoy an extended Christmas break in addition to your holiday allowance
- Fully stocked drinks fridge, snacks and in-house bar
- Company away days and team building
- Vibrant and active social calendar
- Opportunities for professional development and career growth.
- A dynamic and supportive work environment.
- The chance to work with a talented team on exciting projects for high-profile clients.
- Flexible hybrid working
Application Instructions
- To apply, please submit your CV and a cover letter outlining your relevant experience and why you are the perfect fit for this role.
-
Account Manager
6 days ago
Warwickshire, UK, West Midlands, United Kingdom next level - marketing, creative, PR & digital recruitment Full timeAbout the CompanyWe're delighted to be supporting this outstanding independent agency, to recruit a talented and ambitious Account Manager into their growing team.This agency brings both heritage and innovation together to create award winning work for their clients.DescriptionReporting into the Managing Director, as Account Manager you'll bring a...
-
Product Manager
3 weeks ago
Birmingham, UK, West Midlands, United Kingdom Digital Gurus Full timeProduct Manager Product | Birmingham | 2 days per week | £65,000pa Role Are you a seasoned Product Manager with a passion for innovation and digital transformation? We're seeking an experienced professional to join a leading company in the industry, renowned for delivering cutting-edge digital solutions. You'll be at the forefront of developing and...
-
Account Director
2 weeks ago
Birmingham, UK, West Midlands, United Kingdom Walker & Sloan Ltd | Certified B Corp Full timeAre you a Digital Account Director with experience implementing digital campaigns across Paid Social, Display and PPC who would be interested in working for one of the UK's leading independent advertising agencies?Walker & Sloan is seeking an experienced Digital Account Director to join a well established advertising agency in central Birmingham who are...
-
Production Account Manager
1 month ago
Birmingham, UK, West Midlands, United Kingdom next level - marketing, creative, PR & digital recruitment Full timeAbout the CompanyWe are delighted to be working with a fast growing and hugely ambitious agency in Birmingham, to recruit a talented Account/Project Manager into their client services team.DescriptionIn this role as Account/Project Manager, you will need to be someone who can bring high energy and resilience to be able to handle any difficult challenge or...
-
Senior Account Manager
3 months ago
Birmingham, UK, West Midlands, United Kingdom Gleeson Recruitment Group Full timeGleeson are delighted to be partnering with a well respected not-for-profit business in Birmingham in their search for a Senior Account Manager to join their team.Our client are a fantastic organisation who help attract and retain investment and tourism opportunities in the West Midlands region.You will sit within the Account Management team and you will be...
-
Technical CRM Manager
2 weeks ago
Birmingham, UK, West Midlands, United Kingdom RedCat Digital Full timeHuge brand with millions of customers looking for an Technical CRM Manager to set up and execute email marketing programmes to drive both commercial revenue and customer engagement.The Technical CRM Manager will join at a pivotal time of digital transformation, playing a key part to help leverage customer data and use it in a more meaningful way, utilising...
-
Email Marketing Manager
2 weeks ago
Birmingham, UK, West Midlands, United Kingdom RedCat Digital Full timeHuge brand with millions of customers looking for an Email Marketing Manager to set up and execute email marketing programmes to drive both commercial revenue and customer engagement.The Email Marketing Manager will join at a pivotal time of digital transformation, playing a key part to help leverage customer data and use it in a more meaningful way,...
-
Digital Marketing Manager
2 months ago
Birmingham, UK, West Midlands, United Kingdom Pitch Consultants Full timeDigital Marketing & Paid Search SpecialistBirmingham – 3 days office/2 days home£doePitch is delighted to be exclusively supporting this award-winning technology business based in Birmingham city centre. Following exciting growth, they are on the lookout for a digital marketer who has strong hands-on experience within paid media, specifically PPC, paid...
-
Key Account Director
4 days ago
Birmingham, UK, West Midlands, United Kingdom Concept Full timeKey Account Director Company Overview My client is a PE-backed tech and digital transformation business specializing in Microsoft technologies, including Azure, AI, Data, and PowerApps. Our mission is to drive growth and operational efficiency through innovative solutions, including modernizing legacy systems for greater agility.Role Purpose We are seeking...
-
Account Director
7 days ago
Birmingham, UK, West Midlands, United Kingdom Royall Full timeAccount Director OpportunityIf client servicing is your thing and you have solid experience working in an agency environment then this ones for you.Our client is a creative communications agency who specialise in internal comms events. They do some really exciting work and are one of the best!This role will see you overseeing delivery across multiple account...
-
Digital Account Manager
2 weeks ago
Leicestershire, UK, East Midlands, United Kingdom Aquent Full time*Job title: Head of Client Services / Senior Digital Account Manager)*Salary type: Up to £65k (Depending on Experience)*Job type: Permanent Position*Location: Lutterworth, Hybrid 2 days in the office (flexible working in terms of hours / swapping days etc. can start and finish when you want e.g. need to pick kids up etc)MUST HAVE AGENCY EXPERIENCEAquent is...
-
Digital Marketing Specialist
2 weeks ago
Birmingham, UK, West Midlands, United Kingdom SF Recruitment Full timeJob OverviewReporting directly to the Marketing Director at a dynamic business technology solutions provider, SF Recruitment are on the lookout for a Digital Activation Specialist to lead innovative outbound and inbound activation via digital channels for our client. As our clients company continues its exciting growth journey, your role will be pivotal in...
-
Account Manager
4 weeks ago
Birmingham, UK, West Midlands, United Kingdom Citrus Recruit Full timeCitrus Recruit are excited to be working with a leading manufacturing business seeking an B2B Account Manager. You will be a key member of the providing a high level of customer services to an existing client base with complete accountability of your own customers. As the Account Manager you be required to have both phone and email contact with your customer...
-
Digital Account Manager
4 days ago
Leeds, UK, West Yorkshire, United Kingdom ThePlaceToBe Full timeAre you a Digital Account Manager ? Want to work for one a great boutique agency in Leeds? About the company...Our client is on the hunt for a Digital Account Manager to come on board and join their growing team within their Leeds office. This agency specialises in all things digital marketing covering channels such as SEO, PPC, Web Development, Paid Social,...
-
Senior Account Manager
2 weeks ago
Northamptonshire, UK, East Midlands, United Kingdom next level - marketing, creative, PR & digital recruitment Full timeAbout the CompanyThis fast-growing, privately-owned marketing agency is smashing it out the park! Working with clients across sectors including lifestyle, tech and automotive, they are a collaborative bunch, who work hard together to produce standout marketing campaigns for the clients that deliver results!DescriptionWorking as part of a talented and growing...
-
Account Manager
5 months ago
Birmingham, UK, West Midlands, United Kingdom Guided Solutions Full timeAccount Manager – Central RegionOverviewOur client is a leading company in regenerative technologies and neurosurgical solutions is seeking an Account Manager for the Central region. This company is dedicated to enabling clinicians to provide the best patient care by limiting uncertainty. Founded in 1989, it has grown into a global medical technology...
-
Sales Account Manager
1 month ago
Birmingham, UK, West Midlands, United Kingdom Owen Daniels Full timeDo you thrive on driving success to ensure sales goals are met? Do you have a background in machining or precision engineering? We are working with a subcontract machining manufacturer who due to growth, are looking for a Sales Account Manager on a permanent basis. Having recently invested in new cutting-edge technology, our client has ambitious plans making...
-
Key Account Manager
2 months ago
Birmingham, UK, West Midlands, United Kingdom Network Scientific Recruitment Full timeKey Account Manager – Grocery/DiscountNon-Food FMCGCompetitive basic DOE Remote A globally recognised brand in the non-food consumer goods sector. This company is now looking for an ambitious and driven National Account Manager to join the team, to help them continue the business’ growth and success.As National Account Manager you will be responsible...
-
National Account Manager
3 weeks ago
Birmingham, UK, West Midlands, United Kingdom Gleeson Recruitment Group Full timeAs National Account Manager for a major cosmetics brand, you will be responsible for managing one of their key retail customers in the Grocery channel. The primary goal of the role is to achieve commercial objectives and ensure that the account’s performance meets or exceeds set targets. You will develop comprehensive account strategies, drive the customer...
-
Account Manager
1 month ago
Birmingham, UK, West Midlands, United Kingdom EnterecLtd Full timeSupporting the branch to achieve budgeted & non-financial targetsDeveloping existing relationships within the client baseCreating & maximising new business opportunities & negotiating the best commercial terms to add to the profitability of the branchSupport in all branch client accounts & ensuring service levels are reviewed, managed & improvements are put...