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E-Commerce and Sales Director

1 month ago

Birmingham UK, West Midlands, United Kingdom CNS Worldwide Executive Search Full time

Our client is a thriving organization with a long history of excellence and commitment to customer satisfaction. As a leader in their industry, with a dedicated sales and e-commerce team of approximately 70 people focused specifically on the British market, the company is currently experiencing robust growth in its online presence and sales operations.


We are seeking an experienced E-Commerce and Sales Director with a visionary approach to lead and optimize their e-commerce strategy, driving significant sales growth across multiple channels.


The new joiner will work closely with the Managing Director and senior leadership team to align e-commerce and sales strategies with overall business objectives.


The new joiner should be able to travel to Birmingham on a daily basis even if remote work would be occasionally possible.


RESPONSABILITIES


E-Commerce Strategy Development:

  • Develop and execute comprehensive e-commerce strategies aligned with business goals to drive online sales growth.
  • Identify new market opportunities and consumer trends to enhance the company's online presence.


Sales Leadership:

  • Lead and motivate a team of sales professionals to achieve and exceed sales targets across various channels.
  • Implement effective sales strategies and initiatives to maximize revenue and market share.


Digital Marketing and Customer Acquisition:

  • Collaborate with marketing teams to develop and implement digital marketing campaigns, SEO/SEM strategies, and social media initiatives.
  • Utilize analytics to optimize customer acquisition efforts and improve conversion rates.


E-Commerce Platform Management:

  • Oversee the management and optimization of the company's e-commerce platform to ensure a seamless customer experience and maximum conversion rates.


Customer Relationship Management (CRM):

  • Utilize CRM tools and strategies to manage customer relationships, analyze data, and drive customer retention and loyalty.
  • Develop personalized marketing and promotional strategies to enhance customer engagement.


Sales Forecasting and Reporting:

  • Monitor sales performance metrics, analyze data trends, and prepare regular reports for senior management.
  • Provide insights and recommendations based on data analysis to drive informed decision-making.


Team Leadership and Development:

  • Lead, mentor, and develop a high-performing sales and e-commerce team, fostering a culture of collaboration, innovation, and accountability.
  • Conduct regular performance reviews and provide coaching to team members to support their professional growth.


QUALIFICATIONS


Education and Experience:

  • Bachelor’s degree in Business Administration, Marketing, E-Commerce, or related field required; MBA or equivalent preferred.
  • Minimum of 10 years of experience in e-commerce management, sales leadership, or a related field.


Skills and Competencies:

  • Proven track record of success in developing and implementing e-commerce strategies that drive revenue growth.
  • Strong leadership and management skills with the ability to inspire and motivate teams.
  • Analytical mindset with proficiency in data analysis and reporting tools.