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Department Manager

3 months ago

Leeds UK, West Yorkshire, United Kingdom Frasers Group Full time

FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.

With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.

To continue our growth and expansion we now require a truly exceptional, driven and proven Department Managerto join ourFlannels team in our brand new store in Leeds.

Job Description

  • Lead a team of supervisors and sales advisors to delivery luxury service to our Flannels customers.
  • Maximise turnover to exceed required targets and identify opportunities to continually improve performance
  • Manage and motivate the performance of the Supervisor team to ensure sales targets are met and exceeded
  • Be a strong presence on the shop floor to drive sales both personally and through the team
  • Ensure exceptional customer service is delivered at all times
  • Ensure all members of the team have the tools and knowledge to deliver the key business objectives
  • Manage the presentation and merchandising of seasonal stock in line with Head Office directives
  • Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
  • Ensuring all paperwork, policies and procedures are carried out efficiently and accurately
  • Drive and deliver KPI's
  • Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role

Qualifications

Skills and knowledge:

  • Previous experience working in a large store, multi-brand environment is essential
  • You should have a strong clientele background, with a solid database of personal contacts and clients
  • Previous retail experience within the luxury/premium sector is preferred
  • You will be an exceptional people manager, with strong leadership and motivational skills
  • Excellent communication, planning and organisational skills
  • Excellent analytical skills, the ability to interpret financial and sales data
  • A high level of brand awareness and product knowledge
  • An awareness of the local area

Personal qualities

  • High level of personal energy to drive projects to completion
  • Confident and assertive
  • Positive and enthusiastic with a can do attitude
  • Passion for fashion retail
  • Professional manner
  • Trend aware, fashion conscious and well presented at all times

Additional Information

  • Basic salary £35,256 per annum
  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Stocktake Bonuses
  • Commission led bonuses across a wide range of products
  • Monthly Group Rewards and Recognition
  • Long Service awards
  • Join the Fearless1000 Incentive Scheme watchTHISvideo to find out more
  • We offer a wide range of Development Courses with National Qualifications
  • 28 Days Holiday
  • 50% Instore Uniform Discount
  • Discounted Gym membership
  • Group Wide 20% Discount across all Frasers Group brands