Account Manager

5 months ago

Leeds UK, West Yorkshire, United Kingdom Creed Full time

✂ About the House of Creed


The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.


✂ About the role


We are seeking a Account Manager for Creed in Flannels Leeds to join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position.

This is a full-time role 5 days, 37.5 hours per week.


✂ Purpose of the role

As an Account Manager for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.


✂ Key responsibilities

Including but not limited to:


  • Product Knowledge and Team Leadership:

Develop a comprehensive understanding of Creed fragrances and ensure your team is equally knowledgeable.

Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors.


  • Sales Excellence:

Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.

  • Customer Service :

Deliver exceptional customer service to create memorable experiences and foster brand loyalty.

  • Visual Presentation:

Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.


This role is responsible for every aspect of the day-to-day management of the Creed counter, achieving sales and service targets to achieve a standard of luxury retail excellence.


Line of Reporting

Reporting directly to the Sales & Education Manager, the Account Manager is to ensure a seamless and exceptional customer experience.


Day to Day Key Responsibilities

Your duties will include but not be limited to the following:


Creating a Luxurious Customer Experience:

· Elevate customer experiences beyond customary standards, ensuring a consistent delivery of exceptional service.

Sales and KPI Achievement:

· Attain sales and KPI targets through motivational and achievable strategies, cultivating a clear brand experience.

Operational Excellence:

· Maintain operational excellence, driving sales and profitability.

Clienteling Skills:

· Demonstrate strong clienteling skills, building a loyal customer network, and orchestrating client networking events.

Sales Planning and Review:

  • Develop and implement a robust sales plan, setting financial targets and KPIs.
  • Review performance data to monitor departmental productivity, goal achievement, and overall effectiveness.

Stock Management:

  • Manage stock levels.
  • Stay informed about retail industry trends and competitor activities.


Skills/Experience Required

We are seeking candidates with the following qualifications:

  • Previous retail sales management experience, preferably in a luxury environment.
  • High attention to detail and creative problem-solving skills.
  • Experience in client/customer interactions.
  • Proficiency in MS Office programmes.


Key Personal Qualities

We are looking for individuals who:

  • Are highly organised team players with effective communication skills.
  • Are eager to learn and share knowledge.
  • Demonstrate a proactive and flexible approach.
  • Exhibit excellent time management, organisational, and prioritising skills.


Location

This role is based in Flannels Leeds



✂ Why the House of Creed?


Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.


Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.


Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.


Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.


✂ Job Applicant Privacy Policy

Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s).


The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.

We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

  • Account Manager

    14 hours ago

    Leeds, UK, West Yorkshire, United Kingdom ThePlaceToBe Full time

    Account Manager - Retail Shopper AgencyGlobal drinks brandsLeeds - hybrid/flexi working£28,000 - £33,000 DOEAre you an established Senior Account Executive ready to take the next step or an Account Manager looking for a new challenge with new clients? Either way, I'm keen to chat to you about this brilliant opportunity!About the company...Due to an...

  • Account Manager

    1 month ago

    Leeds, UK, West Yorkshire, United Kingdom Venatu Recruitment Group Full time

    Account Manager – Recruitment (Non-Sales, Focused on Existing Large Accounts)Key Responsibilities:Client Relationship Management: Serve as the primary point of contact for large, existing accounts, nurturing and strengthening long-term relationships.Service Delivery: Oversee and manage the recruitment process to ensure client needs are met efficiently,...

  • Account Manager

    14 hours ago

    Leeds, UK, West Yorkshire, United Kingdom ThePlaceToBe Full time

    Account ManagerLeeds - mainly studio based£30,000 - £34,000About the company...A reputable integrated brand experience agency who work with global sports brands!About the role...As Account Manager you'll be responsible for managing client accounts to deliver exceptional marketing roll outs. You'll be a key point of contact for global sporting...

  • Account Manager

    2 months ago

    Leeds, UK, West Yorkshire, United Kingdom Zealous Agency Full time

    Are you an ambitious, integrated Account Manager looking for an exciting opportunity with one of the North's leading branding agencies?Our client, a full-service marketing agency with a renowned reputation, is looking for an ambitious Account Manager to join their expanding team in Leeds.This is an excellent opportunity for an established Account Manager...

  • Account Manager

    14 hours ago

    Leeds, UK, West Yorkshire, United Kingdom ThePlaceToBe Full time

    Account ManagerCreative Brand AgencyLeeds£28,000 - £34,000This award-winning creative agency have a super exciting opportunity for an Account Manager to join their growing team working with luxury clients!About the company...This independent agency work only with high end property, FMCG and hospitality clients, it's quality all the way with these...

  • Account Manager

    3 weeks ago

    Leeds, UK, West Yorkshire, United Kingdom BMS Performance Full time

    Global multi £Billion company with a highly reputable brand Market leading FTSE 100 organisationField sales role offering outstanding training & prospectsIncremental growth from within existing accountsTerritory Account ManagerLeeds, York, HullRemote - home/field based role with occasional local office visits 33-38k basic plus uncapped OTE (can double the...

  • Account Manager

    1 month ago

    Leeds, UK, West Yorkshire, United Kingdom Zealous Agency Full time

    Are you an experienced and ambitious Account Manager with a passion for shopper and retail marketing? Are you skilled in managing omni-channel campaigns across globally recognised brands? If you want to take ownership of impactful campaigns across retail and FMCG, this is the opportunity for you!As an Account Manager, you’ll work on innovative campaigns...

  • Account Manager

    1 week ago

    Leeds, UK, West Yorkshire, United Kingdom Zealous Agency Full time

    Are you an experienced and ambitious Account Manager with a passion for shopper and retail marketing?Are you skilled in managing omni-channel campaigns across globally recognised brands?If you are excited by impactful campaigns across retail and FMCG, and taking ownership of a globally recognised portfolio, this could be the opportunity for you!As an Account...

  • Management Accountant

    3 weeks ago

    Leeds, UK, West Yorkshire, United Kingdom Sharp Consultancy Full time

    The group are committed to shaping the future by driving the global shift toward sustainable energy. They play a pivotal role in this transition by unlocking the Earth’s subsurface potential, identifying the essential energy and mineral resources needed to support decarbonisation efforts. Due to our ongoing economic success, we are excited to expand our...

  • Senior Account Manager

    1 month ago

    Leeds, UK, West Yorkshire, United Kingdom ThePlaceToBe Full time

    Senior/Account Manager - Retail Shopper AgencyLeeds - hybrid/flexi working£38k-£42kAre you an established Account Manager ready to take the next step or a Senior Account Manager looking for a new challenge with new clients? Either way, I'm working with one of the friendliest agencies in the North who are looking for someone to join their team!About the...

  • Digital Account Manager

    3 weeks ago

    Leeds, UK, West Yorkshire, United Kingdom ThePlaceToBe Full time

    Digital Account Manager - Integrated Marketing AgencySalary - £28,000 to £35,000Location - Leeds City CentreAre you a Digital Account Manager ? Want to work for a global marketing agency? About the company...Our client is on the hunt for an Account Manager to come on board and join their growing team within their Leeds office. This agency specialises in...

  • Digital Account Manager

    2 months ago

    Leeds, UK, West Yorkshire, United Kingdom ThePlaceToBe Full time

    Are you a Digital Account Manager ? Want to work for one a great boutique agency in Leeds? About the company...Our client is on the hunt for a Digital Account Manager to come on board and join their growing team within their Leeds office. This agency specialises in all things digital marketing covering channels such as SEO, PPC, Web Development, Paid Social,...

  • Digital Account Manager

    1 week ago

    Leeds, UK, West Yorkshire, United Kingdom Zealous Agency Full time

    Are you an established Digital Account Manager who wants to deliver innovative digital campaigns for global brands?Full-service digital marketing agency seeks talented Digital Account Manager to join their client services team in Leeds.As a Digital Account Manager, you will be a key point of contact for your clients. From brief through to inception, you will...

  • Account Manager

    3 weeks ago

    Leeds, UK, West Yorkshire, United Kingdom Core Telecom Ltd Full time

    Hours: 8:45am - 5.30pm Mon-FriLocation: LS28 (Leeds)Core Telecom is a market leading and fast moving Telecoms Network based in Leeds. We are dynamic, growing, and provide specialist telecommunication solutions to clients based around the globe. We are now looking for a head-office based Account Manager to join our team. This is a mixed and varied...

  • Account Manager

    13 hours ago

    Leeds, UK, West Yorkshire, United Kingdom CleanTech Talent Full time

    Account ManagerWATER TREATMENT Yorkshire / North East - home basedFulltime permanent £40,000 - £50,000 + commission, car & flexible benefits ⚙️A highly reputable industry leader in water treatment are seeking an Account Manager to join to the specialist sales team covering the North East region.Be at the forefront of water management and technologies,...

  • Senior Digital Account Manager

    14 hours ago

    Leeds, UK, West Yorkshire, United Kingdom ThePlaceToBe Full time

    Senior Digital Account Manager - Digital Marketing AgencySalary - £35,000-£45,000 + BonusLeeds - Parking ProvidedAre you a Senior Digital Account Manager ? Want to work for one an expanding digital agency in Leeds?About the company...Our client is on the hunt for a Senior Digital Account Manager to come on board and join their growing team within their...

  • Junior Account Manager

    3 weeks ago

    Leeds, UK, West Yorkshire, United Kingdom Clear Edge International Search & Selection Ltd Full time

    Contract: Full-Time (40 hours / 5 days)Working Days: Monday to Friday. Flexible working options availableSalary: c.£30,000 per annumBenefits:Private Medical Insurance or Health Cashback Plan25 days annual leave plus bank holidaysGym membershipWeekly fresh fruit deliveryFree on-site parkingJob PurposeServe as a key point of contact for client enquiries and...

  • PPC Account Manager

    3 weeks ago

    Leeds, UK, West Yorkshire, United Kingdom Intellect Group Full time

    Job Advertisement: PPC Account Manager (Hybrid - Leeds) | Up to £45,000Location: Leeds (Hybrid)Salary: Up to £45,000Are you a talented PPC specialist with agency experience, ready to take your career to the next level? Join our client, a thriving digital agency in Leeds, as a PPC Account Manager and make a real impact in delivering exceptional performance...

  • Accountant

    1 month ago

    Leeds, UK, West Yorkshire, United Kingdom MacGregor Black Full time

    Accountant Are you an experienced Accountant?Are you seeking a role where you can work remote 3 days pw?Do you have experience of Statutory Accounts?MacGregor Black is proud to partner with a privately owned accountancy firm to recruit an Accountant for a permanent position based in Leeds, with the option to work remotely up to three days per week.This is an...

  • Client Account Manager

    2 months ago

    Leeds, UK, West Yorkshire, United Kingdom FDM Group Full time

    Join our dynamic Sales Team as an Account Manager and play a pivotal role in driving the continued growth of FDM Group. In this role, you will nurture existing client relationships with FDM’s clients in the Financial Services sector. After completing FDM's comprehensive sales training, you’ll embark on a rewarding sales journey that offers...