Retail Store Manager

2 days ago

Leeds UK, West Yorkshire, United Kingdom Cambridge Satchel Full time

Company Description

Cambridge Satchel celebrates brilliant British craftsmanship and fantastically interesting leather goods. Inspired by styles from the past, the brand creates products made perfect for today.


Role Description

This is a full-time on-site role for a Store Manager at Cambridge Satchel, for the opening of a brand-new store in the stunning Victoria Quarter. The Store Manager will be responsible for day-to-day store management tasks, including ensuring customer satisfaction, providing excellent customer service, managing store operations, and implementing retail loss prevention strategies.



Key Responsibilities

  • Provide excellent service levels in store and ensure this is delivered from every member of staff
  • Set and understand store targets and strive to exceed them on each week and month
  • Manage the team to keep a high performance through individual and store sales
  • Support and challenge the team to keep building customer relations and deliver perfect service
  • Communicate targets and key information to the team, making sure that the management message is received by all staff through daily briefs and updates
  • Inspire teamwork and motivate staff to ensure good morale
  • Lead by example, ensuring the team are brand ambassadors
  • Recruitment and onboard new starters when required.
  • Complete store reports and provide in depth analysis of sales and customers
  • Maintain confidentiality of financial reports, targets and product
  • Manage stock levels and make key decisions about stock control
  • Stock control through regular updates and stockroom walks to ensure store is in best possible position regarding stock
  • Plan, prep and execute sales and promotions
  • Identify key lines and use VM guides to ensure maximised sales opportunities
  • Maintain high standards on the floor at all times
  • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring local competitor activity
  • Deal with customer enquiries and complaints in a timely and professional manner, at all times endeavouring to retain loyalty
  • Follow company banking and cash handling procedures and be responsible for the security thereof
  • Contribute to a safe working environment by adhering to and implementing legislative health and safety requirements as required.
  • Resolving security issues
  • Resolve any HR issues in a professional and timely manner, seeking assistance from the HR Department where necessary.
  • Manage rotas, payroll and report monthly
  • Manage controllable costs and petty cash
  • Manage staff holiday ensuring the store is always suitably covered and team is using holiday throughout the year
  • Monitor standards in and around the property reporting any maintenance issues
  • Ensure back of house areas are clean and well-presented and post/parcels/deliveries are managed closely
  • Be knowledgeable on all things CSC as you will be a key contact point for Head Office departments
  • Build relationships with other store managers
  • Complete any reasonable duties as requested by the Company to develop the business, including but not limited to administration and supporting other sites within the business.


You will need to show evidence of the following skills

· Effective leadership and the ability to motivate others

· The ability to plan and prioritise workloads and delegate accordingly

· The capacity to grasp new concepts quickly

· The ability to multi-task, work under pressure and meet deadlines

· Shrewd business sense and a well-developed commercial awareness

· Have an authorative presence and demonstrate assertiveness when required

· A desire to work as part of a team to generate fresh and innovative ideas

· Understanding of basic IT, tech and manual equipment

· Be passionate about The Cambridge Satchel Company and product

· Be a brand Ambassador

· Strong leadership skills

· Organisational skills

· Be confident, enthusiastic and energetic

  • Retail Store Keyholder

    2 days ago

    Leeds, UK, West Yorkshire, United Kingdom Cambridge Satchel Part time

    Company DescriptionCambridge Satchel celebrates brilliant British craftsmanship and fantastically interesting leather goods. Inspired by styles from the past and made perfect for today, we are a brand that values tradition and innovation in equal measure.Role DescriptionThis is a 22 hour, part-time, role for a Keyholder at Cambridge Satchel for the opening...

  • Store Manager

    3 months ago

    Leeds, UK, West Yorkshire, United Kingdom Artisan People Group Full time

    A fragrance and skincare brand is looking for an experienced Store Manager with a passion and flair for customer service to lead their store in Leeds.With support from your Line Manager, you will oversee all aspects of your store’s business from stock management and operations to local commercial strategy and customer events.You should be team-oriented,...

  • Store Manager

    6 days ago

    Leeds, UK, West Yorkshire, United Kingdom 4Leisure Recruitment Ltd Full time

    Store Manager, Leeds - £35k plus excellent commission and company benefitsOur client, a luxury wellbeing brand is looking for a store manager passionate about wellness and helping others live their healthiest life. Do you have a knack for leadership and an eye for detail? If so they are looking for YOU to join their wellbeing team. The Role: As a Store...

  • Retail Store Supervisor

    2 days ago

    Leeds, UK, West Yorkshire, United Kingdom Cambridge Satchel Full time

    Company DescriptionCambridge Satchel celebrates brilliant British craftsmanship and fantastically interesting leather goods. Inspired by styles from the past, the company creates products made perfect for today.Role DescriptionThis is a full-time on-site Supervisor role at Cambridge Satchel for the opening of a brand-new store in the stunning Victoria...

  • Area Manager

    2 weeks ago

    Huddersfield, UK, West Yorkshire, United Kingdom RONTEC Roadside Retail Limited. Full time

    Are you looking for that next step in your career, a new challenging environment to enhance your current skills and continue to develop your career.If so, then this is an excellent opportunity for an energetic and well-motivated manager to join a highly successful and values-driven organisation. As an Area Manager, you will take on full responsibility for...

  • Assistant Retail Manager

    4 months ago

    Leeds, West Yorkshire, United Kingdom Superdrug Full time

    Salary: Up to £27,800Hours: 39 per weekLocation :Unit 5A White Rose Centre, Leeds LS11 8LL GBRWhy Superdrug?Passionate about beauty and health? Could you keep one of our stores running smoothly and keep a smile on everyone’s face? As Assistant Manager, you’ll make sure customers have a great shopping experience. Supporting and motivating your team is...

  • Store Manager

    3 weeks ago

    Sheffield, UK, South Yorkshire, United Kingdom Zachary Daniels Full time

    Store Manager | Meadowhall | Leading High Street Retailer | Up to £45,000 Bonus + Benefits Every retailer talks about how important their company culture is. Our client, now the UK's & Ireland's leading accessories retailer really means it. This is a business that achieves its targets through delivering the gold standard of customer experience and...

  • Store Manager

    3 weeks ago

    York, UK, North Yorkshire, United Kingdom Zachary Daniels Full time

    Store Manager | Outdoor Retail | £29,000 + Bonus | York | NEW STORE OPENING!Are you passionate about the outdoors? If so, we may have the perfect role for you! Zachary Daniels are currently recruiting for a Store Manager to lead the team in an exciting outdoor brand in a busy tourist location!We are looking for a new leader who is passionate about the...

  • Store Manager

    2 weeks ago

    Newbury, UK, West Berkshire, United Kingdom Zachary Daniels Full time

    Retail Store Manager | Amazing Products | Large Format Retailer | £38-40,000Zachary Daniels Retail Recruitment are currently recruiting for a Store Manager for a retailer who are growing, opening new stores and trading exceptionally well! We are looking for a Store Manager that is passionate about delivering exceptional levels of customer service as well as...

  • Store Manager

    2 months ago

    Middlesbrough, UK, North Yorkshire, United Kingdom Zachary Daniels Full time

    Store Manager | Fashion Retail | Middlesbrough | Salary up to £30,000 Zachary Daniels Recruitment are currently recruiting for a fabulous fashion brand based in Middlesbrough for a Store Manager! This brand focus' on ladies fashion, including clothing, footwear ,accessories and lingerie. The company has launched a number of news stores. The plan is...

  • Area Manager

    2 months ago

    Leeds, UK, West Yorkshire, United Kingdom Zachary Daniels Full time

    Area Manager | Fashion Retail | Salary up to £42,000Zachary Daniels are excited to be supporting a fantastic, expanding retailer in recruiting an Area Manager to lead a cluster of stores within the fashion sector. This is an exciting role to have a direct impact on the performance and customer experience within the stores in the area.Area Manager Benefits:...

  • Store Manager

    3 weeks ago

    Middlesbrough, UK, North Yorkshire, United Kingdom Zachary Daniels Full time

    Store Manager Middlesbrough | Sector | Fashion Retail | Salary Up to £35,000 plus a great package Role: You will be the Store Manager of a fabulous store in Middlesbrough. You will ensure that all day-to-day operational aspects of the store are managed effectively. You will be at the forefront of creating an exceptional environment for customers to come in...

  • Territory Area Sales Manager

    1 month ago

    Leeds, UK, West Yorkshire, United Kingdom Westland Horticulture Ltd Full time

    This role is a fantastic opportunity to develop your skills within a fast moving, entrepreneurial business working within an exciting channel. The role is responsible for building and developing customer relationships in the Pet Channel, driving in-store distribution through existing and new business.Working for a leading bird food manufacturer this role is...

  • Assistant Manager

    1 month ago

    Leeds, UK, West Yorkshire, United Kingdom Zachary Daniels Full time

    Are you looking for your next retail management opportunity? Can you engage your team and drive service to market-leading standards? If so, please read on! The company Our client is a giant within their sector and with plans for growth and progression this is an exciting time to be a part of their business. As an Assistant Manager, not only will you have...

  • Assistant Manager

    3 weeks ago

    Leeds, UK, West Yorkshire, United Kingdom Zachary Daniels Full time

    Are you looking for your next retail management opportunity? Can you engage your team and drive service to market-leading standards? If so, please read on! The companyOur client is a giant within their sector and with plans for growth and progression this is an exciting time to be a part of their business. As an Assistant Manager, not only will you have the...

  • Retail Sales Assistant

    2 days ago

    Leeds, UK, West Yorkshire, United Kingdom Cambridge Satchel Part time

    Company DescriptionCambridge Satchel celebrates brilliant British craftsmanship and fantastically interesting leathergoods. Inspired by styles from the past and made perfect for today, we are a brand that values tradition and innovation in equal measure.Role DescriptionThis is a 22 hour, part-time, role for a Sales Assistant at Cambridge Satchel for the...

  • Store Manager

    2 days ago

    Sheffield, UK, South Yorkshire, United Kingdom Hawes and Curtis Full time

    Job descriptionHawes & Curtis was established by Mr Ralph Hawes and Mr Freddie Curtis in 1913 and have been making the finest shirts for distinguished customers and royalty, notably HRH Prince of Wales and Earl Mountbatten. Today, the brand is known for its innovation, quality and ambition for growth.We now require a bright and talented Store Manager to...

  • Store Manager

    3 months ago

    Cumbria, UK, North West England, United Kingdom Zachary Daniels Full time

    Store Manager | Outdoor Retail | £30,000 + BonusAre you passionate about the outdoors? If so, we may have the perfect role for you! Zachary Daniels are currently recruiting for a Store Manager to lead the team in an exciting outdoor brand in a busy tourist location!We are looking for a new leader who is passionate about the outdoors and can bring that...

  • Store Manager

    6 days ago

    Doncaster, UK, South Yorkshire, United Kingdom ERNEST JONES Full time

    CELEBRATE LIFE & EXPRESS LOVE Store Manager – Ernest Jones – Doncaster OutletAs Store Manager here at Ernest Jones in Doncaster Outlet you’ll be responsible for achieving the store’s targets through promoting the sales culture instore, building and inspiring a strong customer-first team and by ensuring compliance with company policies and procedures....

  • Store Manager

    1 month ago

    Bristol, UK, South West England, United Kingdom Peacocks Full time

    Here at Peacocks we have a fantastic opportunity for a Store Manager based in our Emersons Green store.If you would like to be part of a forward-thinking business and have a job with excellent career prospects, we would love to hear from you.As well as being part of an exciting and dynamic team you will also have the opportunity to gain an industry...