Receptionist for busy venue in Borough Market

3 days ago

South East London, London, United Kingdom OMA Full time

About OMA.

Opened in Spring 2024,OMA is a restaurant located in the heart of Londons thriving Borough Market, inspired by the fishing villages and shores of the Greek isles and further Levant.

It is the latest project by the dcco. collective [ SMOKESTAK, manteca ].

A site in the capitals iconic markethas been thoughtfully restored with natural and repurposed materials that echothe raw and wild landscapes of Greece. Central to the kitchen is a wood-burning hearth with all manner of grilled and skewered meats form our in-house butchery, alongside vegetables from flourish farm, youvetsiclaypots, and a raw bar serving crudo, ceviche and tartar from day-boat catches in Cornwall.

A 400-bin wine list with a dedicated wine team showcases unique selections from Greece and the wider Mediterranean and mainland Europe. Seating 80 inside with afurther 50 on a fully enclosedterrace overlooking the market, this is a unique proposition within the area.

OMA is driven by a passion for showcasing the best of British produce. We workwith the most inspiring,sustainability-driven suppliers throughout every aspect of its operations. We are proud to be an independent business grounded in a purely hospitality background. We invite all to sit at the table with us. We promote a culture of learning and development.


About the role.

We are lookingfor an enthusiastic receptionist with a genuine passion for hospitality and a desire to make every guest feel welcome.

The ideal candidate will have great communication and organisational skills with the ability to maximise space with great problem-solving skills and know how to keep cool under pressure. Experience using resy is preferable but not essential.

Responsibilities.

  • Manage all reservations, both via the general inbox and phone, in a professional and warm manner.

  • Facilitate a positive guest experience by being an ambassador for our brand, and welcoming first point of contact for all.

  • Manage stationery orders and storage of stock.

  • Work with the kitchen team to finalise menus for regular service and special events.

  • Support with booking in large groups and events.

  • Plan and manage floor plans to support a smooth flow of service and the functioning of our front of house team.

Requirements.

  • Previous experience in a similar environment

  • Knowledge of SevenRoomspreferable.

  • Exceptional written and verbal communication skills. We do not prioritise English native speakers, but as we are a London-based restaurant we do expect a strong command of the language in order to best interact with our team and guests.

  • Knowledge of basic computer software such as Microsoft 360 and Google Suite.

We offer.

  • £200 a month employee of the month awards with bonuses.

  • £500 refer a friend bonus.

  • 50% staff discount on food and beverage at all sites.

  • Cycle-to-work scheme

  • Cost price wine through our suppliers.

  • International trips for top performers.

  • In-house training dedicated to your personal development.

  • Trips to meet suppliers and producers.

  • Staff trip programme to meet farms, fish markets and vineyards.

  • We offer qualifications, including, WSET, health and safety, food training.

  • Company donations to charities our staff feel are close to home.

  • Whole team staff parties.

  • Wholesome staff meals, end of service drinks.

  • 28 days holiday [including bank holidays] per year.

  • Pension provider | The Peoples Pension.


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