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Head Receptionist

1 month ago

South East London, London, United Kingdom Gaucho Full time

Gaucho are looking for an enthusiastic and experienced Head Receptionist to join one of our Tower Bridge restaurant The idealHead Receptionistcandidate will be passionate and want to grow within a busy, high end environment. They will demonstrate personality and warmth towards guests, and be a Gaucho ambassador. We are looking for someone with previous Head Receptionist experience, and experience managing a team.


Key responsibilities of the Head Receptionist

To work with or develop suitable strategies & reservation that optimise restaurant capacity
To regularly review adherence to all agreed systems and correct where necessary
Floor plan and section management with recordable history of section allocation
Allocate tasks to members of the team adjusting according to service requirements
Collation of guest database through accurate records and database systems
Staffing Levels managed including costed rotas, holiday management and productivity management
To understand and pro-actively work towards all cover growth targets for the business

Requirements for Gaucho Head Receptionist

Previous experience as a Head/Senior Receptionist
Enthusiasm for hospitality, and a fast-paced working environment
A warm and hospitable personality
Strong leadership skills

Training and benefits
50% off your bill at all Gaucho and M Restaurants
Industry Apprenticeship opportunities, cycle to work scheme and access to our employee discounts platform
Training in the Rare L.A.B
Career development and training
Staff food breakfast and lunchtime of every day worked


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