Chief Technology and Workplace Officer

1 month ago

London, Greater London, United Kingdom Investigo Limited Full time

Medécins Sans Frontières/ Doctors Without Borders (MSF) is an international medical humanitarian organisation providing aid in over 70 countries. MSF raises money and recruits staff to support its projects around the world.

Job Description

The Head of IT & Workplace Services will lead the operational aspects of IT, workplace services, and office management. The successful candidate will ensure that the function continues to be a trusted business-facing partner, supporting teams across MSF UK to achieve their objectives.

  • Key Responsibilities:
  •   - Develop and maintain a high-level programme and budget to deliver new IT requirements, ensuring changes are in line with strategy and approved by key stakeholders.
  •   - Ensure a customer-focused service across all IT and digital services, including training for users.
  •   - Manage all aspects of the team, including a business analyst, outsourced IT support function, office & projects manager, office manager assistant, receptionist, and volunteer receptionists.
  •   - Project manage any IT, technology-enabled, or workplace-related projects, ensuring objectives and scope are clearly defined and successfully delivered.
  •   - Set and own physical and cyber security standards for the organisation across the office and all aspects of technology.
  •   - Manage and set the team budget and 3-5 year plan for expenditure within organisational constraints.

This role requires someone to manage dual areas across technology and workplace services, offering autonomy in managing this area. Reporting to the Director of Finance & Services.

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