Facilities Support Assistant

4 weeks ago

Cambridge UK, Cambridgeshire, United Kingdom Bidwells Full time

Are you keen to get into the world of Facilities?

Or maybe you’re already have some experience in this field, but you’re looking for a new challenge?


We are looking for a Facilities Support Assistant to join our on-site team based at our Cambridge head office in Trumpington.


This position will be a blend of reception, corporate hospitality and general building maintenance covering a range of tasks to support in the day-to-day running of Bidwell House.


What you’ll be doing:


  • Providing front of house assistance, including answering calls via a switchboard, meeting and greeting visitors and assisting colleagues with enquiries.
  • Carrying out and supporting on site services tasks.
  • Monitoring the car park to ensure adherence to the company car parking policy.
  • Replenishment of washroom supplies.
  • Keeping meeting rooms clear, clean and ready for use, ensuring water and refreshments are available, arranging IT support where necessary.
  • Managing incoming and outgoing post and parcels.
  • Ordering of refreshment and sanitary supplies, PPE and business cards.
  • Monitoring and ordering office supplies including stationary and catering, ensuring stationary pods are replenished each day.
  • Replacing printer consumables whilst monitoring stock levels.
  • Coordinating the collection and receipt of keys got client and contractors on-site.
  • Arranging UK and international couriers, cars and taxi bookings.
  • Assisting with corporate hospitality provision as required.
  • Managing maintenance contract of office pool bikes.
  • Management of bookings for pool cars and office bikes.
  • Maintaining staff car registration details and issuing of permits.
  • Reporting maintenance and health and safety issues to the FM team.
  • Sending ‘All-Firm’ information e-mails as required.


About You:


  • Previous experience of working within a similar role.
  • Excellent communication and customer service skills, with a friendly and approachable disposition.
  • Ability to prioritise workload, along with a can-do attitude.
  • Good working knowledge of MS Office including Word, Excel & Outlook.
  • Ability to work as part of a team and willing to support other team members.
  • Ability to work on own initiative and autonomously.
  • Willingness to learn new skills and undertake training as required.
  • IOSH Managing Safely qualification is desirable, however not essential.


Why Bidwells?


We’re a different kind of business. Whilst we’re a major player in the property sector, Bidwells remains a privately-owned, independent Partnership, with an inclusive, entrepreneurial culture. We give our people autonomy and take the time to listen.


What’s in it for you


Competitive Salary: We recognise and reward talent.

Comprehensive Benefits: Including up to 8% matched pension, private medical, medicash plan, your birthday off work and lifestyle discounts and perks.

Professional Development: Continuous learning, study support and promotion opportunities.

Innovative Culture: Be part of a forward-thinking team at the forefront of industry trends.

Family Friendly: We offer enhanced family leave policies to support individuals close to you.

Work-Life Balance: We value your well-being and offer agile working to support it.


Bidwells is dedicated to fostering a truly inclusive culture of belonging, where everyone can thrive and succeed as their true and authentic selves at every level. We are committed to equal employment opportunity and positively encourage applications from all suitably qualified and eligible candidates regardless of race, sex, gender, gender identity or expression, disability, age, sexual orientation, transgender status, religion or belief. Flexible working requests are considered from day one.

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