Account Manager

1 month ago


Birmingham UK, West Midlands, United Kingdom The Sales Recruitment Company Full time

Client Account Manager

  • SaaS HealthTech
  • Birmingham, hybrid
  • Up to £35k base + bonus


We are working with one of the fastest growing scale-ups in the UK who provide an innovative language, translation and interpretation SaaS platform within the Healthcare, Social Care and Local Authorities space.


As a Client Account Manager, you will support the account management process helping to expand the adoption of their solution within the NHS, Local Authorities, Charities and other organisations in the UK.


Responsibilities:

  • Drive the post-sale experience to ensure successful account setup, implementation, training, adoption, and ongoing account review and modification.
  • Build meaningful long-term relationships with existing customers ensuring they maximise service offering throughout the entire customer lifecycle.
  • Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.
  • Proactively identify concerns or issues before they arise and escalate any issues through the appropriate internal channels and follow up relentlessly to deliver the best outcome for the client.
  • Provide training and onboarding support whenever necessary.


Requirements:

  • Experience in the healthcare space is ideal but not essential
  • Resilient nature, happy working in a fast paced environment
  • IT competence
  • A positive attitude with the drive and work ethic to meet targets.
  • Exceptional communication and interpersonal skills – you must really enjoy engaging with others on a regular basis


Equal Opportunities:

We are dedicated to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all choices are based on merit. No person is subjected to any less favourable treatment on any discriminatory grounds on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy and maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.


  • Account Manager

    1 day ago


    Birmingham, UK, West Midlands, United Kingdom OneAdvanced Full time

    Company:Advanced is one UK's largest providers of business software and services serving 20,000+ global customers with an annual turnover of £330M+. We manage 1.5 million 111 calls per month, support over 2 million Further Education learners across the UK, handle over 10 million wills, and so much more. Our mission is to power the world of work and, as...

  • Account Manager

    2 weeks ago


    Birmingham, UK, West Midlands, United Kingdom D R Newitt Recruitment Full time

    Account Manager - Food distributorBirmingham (Hybrid)A food distributor in the West Midlands (Birmingham area) are looking for an Account Manager to join their sales team! Brand new role due to growth, the successful person will manage specialist wholesale customers.What we're looking for:- Account Management / customer facing sales experience in a...

  • Account Manager

    1 month ago


    Birmingham, UK, West Midlands, United Kingdom D R Newitt Recruitment Full time

    Account Manager - Food distributorBirmingham (Hybrid)A food distributor in the West Midlands (Birmingham area) are looking for an Account Manager to join their sales team! Brand new role due to growth, the successful person will manage wholesale customers. What we're looking for:- Account Management / customer facing sales experience in a commercial...

  • Account Manager

    3 months ago


    Birmingham, UK, West Midlands, United Kingdom Guided Solutions Full time

    Account Manager – Central RegionOverviewOur client is a leading company in regenerative technologies and neurosurgical solutions is seeking an Account Manager for the Central region. This company is dedicated to enabling clinicians to provide the best patient care by limiting uncertainty. Founded in 1989, it has grown into a global medical technology...


  • Birmingham, UK, West Midlands, United Kingdom Gleeson Recruitment Group Full time

    Gleeson are delighted to be partnering with a well respected not-for-profit business in Birmingham in their search for a Senior Account Manager to join their team.Our client are a fantastic organisation who help attract and retain investment and tourism opportunities in the West Midlands region.You will sit within the Account Management team and you will be...


  • Birmingham, UK, West Midlands, United Kingdom Gleeson Recruitment Group Full time

    National Accounts – eCommerce Location: West MidlandsThis company is seeking a highly motivated and experienced FMCG account manager to continue to support growth across five of their major eCommerce accounts.Job Summary:Supporting five customer relationships in eCommerce you will play a crucial role in account development and new business opportunities....


  • Birmingham, UK, West Midlands, United Kingdom Network Scientific Recruitment Full time

    National Account Manager – Ecommerce/Amazon Non-Food FMCGCompetitive basic DOE Remote A globally recognised brand in the non-food consumer goods sector. This company is now looking for an ambitious and driven National Account Manager to join the team, to help them continue the business’ growth and success.As National Account Manager you will be...


  • Birmingham, UK, West Midlands, United Kingdom Veritas Partners Ltd Full time

    National Account Manager Interim (FMCG Grocery)Based Home based with access to the Midlands monthlySix Months Contract - salary £55,000 to £65,000 or daily rateOur client is an ambitious branded FMCG business with a strong and loyal customer base. The role is to manage a range of existing multiple retail customers (including Asda and Tesco) that deliver...


  • Birmingham, UK, West Midlands, United Kingdom Alliance Personnel Ltd Full time

    National Account Manager – UK & Europe (Automotive Aftermarket)Salary: £50,000 to £55,000 + Car Allowance, Pension, Life Cover, 25 Days Holiday + Bank Holidays.Hours of work 08:00 to 17.00 Mon to Friday with 1 hour lunchJob Purpose:Responsible for the development of new and existing business in line with the Groups Strategic Goals, to improve the...


  • Birmingham, UK, West Midlands, United Kingdom ZEISS Vision Care Full time

    Job Title: Regional Account ManagerLocation: Field based - MidlandsDepartment: CommercialLine Manager: National Accounts ManagerContract: Permanent, Full-Time (37.5hrs per week)Purpose of the RoleCarl Zeiss Vision UK are recruiting a Regional Account Manager to successfully grow revenue from an existing National Account, to ensure our ambitious growth...


  • Birmingham, UK, West Midlands, United Kingdom MacGregor Black Full time

    Ecommerce National Account ManagerHave you got a proven track record of managing key online accounts? Are you an expert in demonstrating success within FMCG sales? Do you possess superior analytical and reporting skills? Macgregor Black are partnering with a Global Market Leading Housewares brand, on the search for a Ecommerce National Account Manager. This...

  • Account Manager

    1 month ago


    Birmingham, UK, West Midlands, United Kingdom Hopewind Full time

    Responsibilities:1. Carry out account development, relationship management and new customer lead generation, identify new sales prospects and follow up on the leads and ensure the achievement of business targets;2. Build strong and lasting relationships with them and keep client knowledge up-to-date;3. Identify & Track customer needs and objectives and match...


  • Birmingham, UK, West Midlands, United Kingdom Veritas Partners Ltd Full time

    Fantastic opportunity join a growing business with high quality products in the Wholesale, Food Service sector. Excellent career development opportunities.Sales area: Home and field basedSalary: Competitive basic plus car, bonus and benefitsThe ideal candidate will have customer facing experience in Wholesale Food Service with the ambition to deliver...


  • Birmingham, UK, West Midlands, United Kingdom NFP, an Aon company Full time

    We are recruiting for an International Account Manager to look after a portfolio of clients, providing administrative support and taking ownership of all areas of client service delivery, working in partnership with the relevant Consultant to provide outstanding customer service.Overview of dutiesGathering information – liaise with product providers, human...


  • Birmingham, UK, West Midlands, United Kingdom Pinewood Technologies Full time

    As an Account Manager, you will be responsible for the retention, growth, reactivation and development of a group of clients.We have a track record of continuous growth and as such need to bolster our Team operating here in the UK. This opportunity is for someone looking to develop a long-term career with a leading software provider, you will have the...


  • Birmingham, UK, West Midlands, United Kingdom Johnson Controls International Full time

    What you will doThe management and delivery of projects, campaigns and initiatives in line with and to support the regional / regional sales strategy by JCI for these customers. This individual is also responsible for the oversight or support to the regional support program, design, installation, maintenance, and specification development tasks for this...

  • Account Manager

    1 month ago


    Birmingham, UK, West Midlands, United Kingdom Denholm Associates Full time

    Due to internal promotion, an exciting role based in Midlands/Central England has opened for an experienced drinks operator to join one of the world's great whisky & premium spirits manufacturers within their Specialty Retail & On-trade team.Working from home, the Account Manager is responsible for developing On & Off-trade key accounts in the region....

  • Marketing Manager

    3 days ago


    Birmingham, UK, West Midlands, United Kingdom Buckden Partners Full time

    We are seeking a Marketing Manager with strong account-based marketing (ABM) experience to join our client's specialised banking team. The successful candidate will lead the development and execution of a key account-based marketing strategy focused on Trade Unions, which represent some of the bank’s largest clients.This role will begin as a 6-month...

  • Accounts Assistant

    3 weeks ago


    Birmingham, UK, West Midlands, United Kingdom Commercial Services Group Full time

    Accounts Assistant – £25,000 to £27,000 per annumAre you a junior Finance professional looking for your next opportunity?Do you have at least a years’ of experience supporting the accounting function?Are you excited to join a company with a strong values and motivations looking to grow and develop the organisation further?If yes, please read on!The...


  • Birmingham, UK, West Midlands, United Kingdom Pitch Consultants Full time

    Digital Marketing Account Manager BirminghamSalary - negotiableFancy working somewhere a little bit… well, different? Pitch is proud to be partnered with Kubix, one of the top tier Shopify agencies in the UK, to help in finding them a brilliantly talented Account Manager to join their absolutely amazing team!Kubix is an exceptional business, a Shopify Plus...