Contact Center Manager

About Inspire Care (UK) LimitedWe are a small family-owned residential care company established for over 13 years, with values centered on family and children. Our mission is to provide high-quality care services to vulnerable children in our communities.Job DescriptionThis Deputy Manager role will be responsible for managing our 2-3 bed EBD children's home...

About UsMidlands Partnership NHS Foundation Trust is a leading provider of healthcare services in the region. Our vision is to provide high-quality, patient-centered care that meets the needs of our community.We are committed to recruiting talented individuals who share our values and are passionate about delivering exceptional care. As a Receptionist, you...

Join our dynamic team as a Fleet Administrator at Work Lyf Group Ltd in Newcastle-Under-Lyme. As a key member of our team, you will be responsible for managing vehicle orders, processing deliveries, and maintaining accurate records.About the Job:You will manage new vehicle orders from initial contact to delivery.Collaborate with internal teams to ensure...

Michael Page (UK) is seeking an HR Manager to join their team. This exciting opportunity will see you providing commercial support with all people matters, including providing high quality advice and guidance to stakeholders, reviewing and improving HR policies and procedures, managing employee relations casework, and overseeing recruitment and selection...

We are seeking a skilled Business Development Manager to manage and nurture client relationships, ensuring customer satisfaction and identifying new opportunities to expand our business.Key Responsibilities:Develop and maintain strong relationships with existing clients, acting as their primary point of contact.Identify and pursue new sales opportunities...

Account Manager Job DescriptionWe are seeking a skilled Account Manager to join our team at beBee Professionals in Newcastle under Lyme. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and driving long-term growth.Key Responsibilities:Develop and...

Role OverviewWe are seeking an experienced Energy Storage Systems Operations Manager to lead our Technical Services Contact Centre and Field Services Department. This is a pivotal role in enhancing our customer service experience, ensuring they continue to choose our products by optimising service delivery and making us industry leaders for best-in-class...

Customer Journey ManagerWe are seeking an experienced customer service professional to join our team as a Customer Journey Manager. In this role, you will be responsible for ensuring that customers receive the highest level of service throughout their journey, from initial contact to resolution.You will work closely with our claims management team to resolve...

Everpool's Opportunity:We are excited to offer an exceptional opportunity for a Hybrid Claims Manager to join our team at Everpool. As a key member of our Hybrid Claims Team, you will play a vital role in driving business growth and delivering results for our clients. This is a fantastic opportunity to develop your skills and expertise in a dynamic and...

Key ResponsibilitiesOversee the daily operations of the Technical Services Contact Centre and Field Services Department to ensure efficient handling of inbound contacts and field service requests.Foster a culture of excellence and continuous improvement within all teams by promoting high standards of customer service.Lead, motivate, and develop a...

About Custom CareAt Custom Care, we're committed to providing exceptional care services that enhance the lives of our clients. As a Senior Support Worker, you'll play a vital role in delivering high-quality support and empowering individuals to live their best lives.Job SummaryWe're seeking an experienced and compassionate Senior Support Worker to join our...

Job Summary:We are seeking an experienced Energy Storage Solutions Director to lead our Technical Services Contact Centre and Field Services Department. This is a unique opportunity to join a growing company and make a significant impact on our customers' experience.Key Responsibilities:Oversee the daily operations of the Technical Services Contact Centre...

About the RoleGivEnergy is seeking an experienced Service Delivery Manager to lead the Technical Services Contact Centre and Field Services Department.This role is ideal for an operational leader who can create innovative strategies to enhance customer experience in the energy storage system market while working closely with cross-functional teams.Your Key...

Job Summary: We are seeking a skilled Retention and Sales Administrator to join our team at RCM Recruitment. In this role, you will be responsible for contacting customers post grace period, managing retention and renewal, reporting on renewal rates, contacting cancellers, participating in meetings, and developing effective solutions. The ideal candidate...

Operational Support Coordinator Role Summary: We are looking for an experienced Operational Support Coordinator to join our team. The successful candidate will be responsible for managing the day-to-day operations of our contact centre, overseeing a team of Customer Support Advisors and Chat Hosts. You will ensure that high-quality customer experiences are...

Job Title: Customer Experience LeadOverview:Bally's Interactive is a leading entertainment provider, embracing diversity and striving to make a difference for players. As a key member of our team, you will lead a group of Customer Support Advisors and Chat Hosts in a fast-paced contact centre environment, empowering them to provide exceptional...

Main ResponsibilitiesThe successful candidate will be required to:Develop, maintain and account manage relationships with local employers, including the development of Higher Apprentices.Deliver high-quality apprenticeships by carrying out workplace assessment and delivering underpinning knowledge with a bias to digital device repair at level 3.Take an...

Job OverviewGivEnergy seeks an experienced Service Delivery Manager to lead the Technical Services Contact Centre and Field Services Department, driving customer experience in the energy storage system market.This role demands an operational leader who can develop innovative strategies to improve customer experience while working closely with...

Key Responsibilities: We are seeking a highly organized and motivated individual to fill the role of Retention and Sales Administrator at RCM Recruitment. Key responsibilities will include managing retention and renewal, reporting on renewal rates, contacting cancellers, participating in meetings, and developing effective solutions. The ideal candidate will...

We are seeking a Sales Growth Executive to manage and maintain relationships with existing clients, ensuring customer satisfaction and identifying new opportunities to expand our business.Key Responsibilities:Develop and maintain strong relationships with existing clients, acting as their primary point of contact.Identify and pursue new sales opportunities...