PACS Administrator

2 weeks ago


London, UK, United Kingdom Bupa Full time

Working in our UK support functions youll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, youll have an opportunity to do work that matters. Making a difference to the lives of our customers each day.

As a PACS Administrator, you will provide and maintain efficient administrative and PACS services for the Radiology department, ensuring that a high-quality service is delivered to patients, staff and Consultant Users. You will be working as part of a multi-disciplinary team - showing flexibility of shared tasks to ensure that we provide the best quality service in a pleasant environment for both staff and patients. This role includes the development and maintenance of PACS operational policies and procedures, system audit, handling of complaints and ensuring a close liaison with clinical users and with third part suppliers.

Youll help us make health happen by:

• To be the first line response to all reported PACS hardware and software equipment faults

• To be competent to resolve PACS technical issues, monitoring system performance and taking proactive action as necessary to minimise system downtime.

• To work with fellow PACS colleagues to maintain an effective mechanism for the delivery of hospital wide PACS support, assisting the staff and clinicians in the daily operation.

• To liaise with Clinical staff, I.T., PACS Manager and G.M. within and outside Radiology, with regard to the management of the PACS service issues, service developments and unplanned down time

• To support with the preparation of imaging for all MDT meetings. To be present and help to set up images during MDT meetings if required.

• To retrieve previous images and reports in order to ensure that all relevant information is correctly stored and available for the Radiographers and Radiologists.

• To maintain a high standard of “housekeeping” for imaging records. Monitoring the PACS system, performing daily health checks and housekeeping to ensure optimum efficiency.

• To maintain a high standard of “housekeeping” for imaging records. Monitoring the PACS system, performing daily health checks and housekeeping to ensure optimum efficiency.

• To oversee and be responsible for the digitisation/importing of the patients foreign images into the PACS system, including IEP (image exchange Portal).

• To be available (via free set) on site to resolve PACS issues within the department and the Hospital.

• To ensure that all imaging and reports (USBs and CDs) are delivered within a timely fashion and in accordance with the set criteria of the Department.

Key Skills / Qualifications needed for this role:

• Experience within Healthcare

• Experience within Radiology

• Experience with PACS (Desirable)

• Experience with RIS (Desirable)

• IT literate

• Good communication and strong interpersonal skills.

• Excellent organisational skills.

• Can work well under pressure

• Excellent team player

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell

• Bupa health insurance as a benefit in kind

• An enhanced pension plan and life insurance

• Annual Health Services Bonus Scheme

• Support with travel costs via a season ticket loan or cycle2work

• Various other benefits and online discounts


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