![Co-op](https://media.trabajo.org/img/noimg.jpg)
Customer Team Leader
3 weeks ago
Closing date: 23-08-2024
Customer Team Leader
Location: Victoria Square, Evercreech, Shepton Mallet, BA4 6JP
Pay: £13.32 per hour
Contract: 30 hours per week + regular overtime, permanent, part time
Working pattern: 4 varied shifts over 7 days including early mornings 6am, afternoons, late evenings 10pm and weekends, to be discussed at interview.This role will include work on our Post Office Counters
Full, paid training provided
You can now apply for this role using your mobile device (no CV needed)
You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
We’re looking for Customer Team Leaders to join our team at Co-op.
When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you’ll do
- Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, support with tasks on the post office counter, often taking ownership for managing the store and handling challenging situations
- Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
- Make sure that the store remains safe, legal, and fully operational
- Manage diligence checks and stock accuracy to make shopping a great experience for our customers
- Support your store manager by deputising when they’re not working and delivering a variety of HR processes
- Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback
- Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan
This job would suit people who have
- A genuine care for the needs of customers and members
- The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
- Great people skills, with the ability to build positive relationships with customers and colleagues
- Strong organisational and problem-solving skills
- A desire to learn, grow and develop your leadership skills
- The flexibility to work a range of different shifts
Why Co-op?
- Full, paid training and dedicated support for your personal development and career progression
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream– a money management app giving you access to a percentage of your pay as you earn it
- 36 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- YuLife – an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
Building an inclusive workplace
We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at diversity-inclusion-and-wellbeing.
As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
#1
-
Customer Team Leader
14 hours ago
Shepton Mallet, Somerset, United Kingdom The Co-operative Group Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Team Leader to join our team at The Co-operative Group. As a Customer Team Leader, you will play a key role in leading and developing our store team, ensuring excellent customer service, and driving sales growth.Key ResponsibilitiesCustomer Service: Provide exceptional customer service,...
-
Customer Team Leader
5 days ago
Shepton Mallet, Somerset, United Kingdom CO-OP Full timeClosing date: 11-09-2024 Customer Team Leader Location: Victoria Square, Evercreech, Shepton Mallet, BA4 6JP Pay: £13.32 per hour Contract: 30 hours per week + regular overtime, permanent, part time Working pattern: 4 varied shifts over 7 days including early mornings 6am, afternoons, late evenings 10pm and weekends, to be discussed at interview.This...
-
Senior Reinstatement Team Leader
1 day ago
Shepton Mallet, Somerset, United Kingdom Hiring People Full timeJob Summary:Hiring People is seeking an experienced Senior Reinstatement Team Leader to lead a team of reinstatement professionals. As a key member of our operations team, you will be responsible for overseeing the reinstatement of utility services in the South and Southwest of England.Key Responsibilities:Lead a team of reinstatement professionals to ensure...
-
Customer Team Member
3 weeks ago
Shepton Mallet, Somerset, United Kingdom CO-OP Full timeClosing date: 26-08-2024 Customer Team Member Location: Victoria Square, Evercreech, Shepton Mallet, BA4 6JP Pay: £12.00 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...
-
Pensions Team Leader
9 hours ago
Shepton Mallet, Somerset, United Kingdom Aggregate Industries UK Limited Full timeAbout UsWe are a leading construction company, committed to building a sustainable future for all.Our MissionWe aim to transform the industry by delivering innovative solutions and exceptional customer service.Our ValuesIntegrity - We operate with honesty and transparency in all our dealings.Excellence - We strive for excellence in everything we...
-
Quarry Operations Leader
3 weeks ago
Shepton Mallet, Somerset, United Kingdom Aggregate Industries Full timeAbout Aggregate Industries UKAt Aggregate Industries, we are dedicated to advancing construction practices, committed to fostering progress and transforming the industry for a sustainable future. Recognized for our safety standards and customer-centric approach, we invite you to join our mission to innovate and grow together, creating lasting value.The...
-
Operations Team Lead
1 day ago
Shepton Mallet, Somerset, United Kingdom manucomm recruitment Full timeJob Opportunity: Trainee Production Shift ManagerThis role is an exciting opportunity to join a large privately owned company in the role of a Trainee Production Shift Manager. The successful candidate will report into the Production Shift Manager and will cover the Twilight shift.Key Responsibilities:Manage a team of approximately 50 staff, supported by 5...
-
Ganger Team Supervisor
1 day ago
Shepton Mallet, Somerset, United Kingdom Hiring People Full timeJob Summary:We are seeking an experienced and skilled Senior Reinstatement Team Leader to join our team at Hiring People. As a key member of our operations team, you will be responsible for leading a team of reinstatement workers and ensuring that all projects are completed to the highest standards.Key Responsibilities:Lead a team of reinstatement workers to...
-
Supply Chain Compliance Leader
3 weeks ago
Shepton Mallet, Somerset, United Kingdom Mulberry England Full timeExciting Career Opportunity - Logistics and Compliance DirectorMulberry is a prestigious global fashion brand known for its exquisite leather products. We invite you to join our team and embody our core values: Be Bold, Be Open, Be Responsible, Be Imaginative.Position Overview:We are in search of a proactive Logistics and Compliance Director to manage the...
-
Cheese Manufacturing Team Member
2 weeks ago
Shepton Mallet, Somerset, United Kingdom A.J. and R.G Limited Full timeSkilled Production & Process Operative Level 1 at A.J. and R.G LimitedA.J. and R.G Limited is a distinguished family-run dairy business, renowned for crafting exceptional cheese products since its inception.Our mission is to foster a community of employees, customers, suppliers, and stakeholders dedicated to producing and promoting high-quality British...
-
Quarry Production Lead
3 weeks ago
Shepton Mallet, Somerset, United Kingdom Aggregate Industries Full timeAbout Aggregate Industries UKAt Aggregate Industries, we are dedicated to driving innovation in the construction sector, striving for a sustainable future while maintaining our reputation as a leader in safety and customer service. We invite you to join our mission to enhance, innovate, and grow together, creating lasting value in the industry.The RoleWe are...
-
Operations Supervisor
3 weeks ago
Shepton Mallet, Somerset, United Kingdom Aggregate Industries Full timeAbout Aggregate Industries UKAt Aggregate Industries, we are dedicated to shaping the future of construction, focusing on sustainable practices and innovation to enhance our industry. We pride ourselves on being one of the safest and most customer-centric organizations, and we invite you to join us in our mission to foster growth and continuous...
-
Pensions Specialist
11 hours ago
Shepton Mallet, Somerset, United Kingdom Aggregate Industries UK Limited Full timeAbout UsWe are a leading construction company, committed to building a sustainable future for all.Our MissionWe aim to transform the industry by delivering innovative solutions and promoting a culture of excellence.Our ValuesIntegrity - We operate with transparency and honesty in all our dealings.Excellence - We strive for continuous improvement and strive...
-
Facilities Maintenance Engineer
3 weeks ago
Shepton Mallet, Somerset, United Kingdom Yolk Recruitment Full timeJob OverviewPosition: Multiskilled EngineerWork Schedule: 4 on 4 offCompensation: £47,000Are you an experienced Multiskilled Maintenance Engineer seeking to advance your career with a leading and reputable manufacturer? This organization is known for supplying products to some of the most recognized retailers in the nation.Yolk Recruitment is collaborating...
-
Head of Legal
4 weeks ago
Shepton Mallet, Somerset, United Kingdom Pertemps Full timeHead of Legal – Gambling A Head of Legal is required by an established Sportsbook operator to oversee their global legal operations. This organisation has a global presence with offices in Europe, US and Asia, this senior management position focuses on providing practical, solution-oriented legal support to all aspects of the business, ensuring the company...
-
Manufacturing Operations Supervisor
1 day ago
Shepton Mallet, Somerset, United Kingdom manucomm recruitment Full timeJob Opportunity: Trainee Production Shift ManagerThis role is an exciting opportunity to join a large privately owned company in the role of a Trainee Production Shift Manager. The successful candidate will report into the Production Shift Manager and will cover the Twilight shift.Key Responsibilities:Manage a team of approximately 50 staff, supported by 5...
-
Reinstatement Operations Manager
1 day ago
Shepton Mallet, Somerset, United Kingdom Hiring People Full timeJob Summary:We are seeking an experienced and skilled Senior Reinstatement Team Leader to join our team at Hiring People. As a key member of our operations team, you will be responsible for leading a team of reinstatement workers and ensuring that all projects are completed to the highest standards.Key Responsibilities:Lead a team of reinstatement workers to...
-
HR Business Partner
12 hours ago
Shepton Mallet, Somerset, United Kingdom Thrive Group Full timeThrive Group is seeking an experienced HR professional to join their team as an HR Business Partner.Key Responsibilities:Collaborate with the Senior HR Business Partner to drive business outcomes and improve organizational performance.Work closely with the manufacturing and supply chain organization to develop and implement HR strategies that align with...
-
Marine Mechanical Technician
3 weeks ago
Shepton Mallet, Somerset, United Kingdom TXM Recruit Full time £44,182Position OverviewAre you a skilled Marine Mechanical Technician with a solid background in large diesel engines? This role is ideal for individuals with experience as an HGV Fitter, HGV Technician, Diesel Engine Mechanic, or Marine Engineer.BenefitsGenerous Pension Scheme: Final Salary after qualifying periodInvestment in Training: Opportunities for...
-
Quarry Operations Specialist
3 weeks ago
Shepton Mallet, Somerset, United Kingdom Aggregate Industries UK Limited Full timePosition OverviewWe are excited to announce an opening for a Quarry Operations Specialist to become a vital part of our team at Aggregate Industries UK Limited.In this role, you will report directly to the Site Manager and collaborate with our operational team to ensure the quarry and processing facility run smoothly and safely. You will have the chance to...