Wholesale Account Executive

2 months ago

London UK, UK, United Kingdom Liforme Full time

LIFORME

Life is short, make it count. Liforme is a company with boundless ambition, and we fundamentally believe that we can change the World significantly through our business. We are proud to be B Corp Certified.

We are a dynamic, fast growing (2019 Sunday Times Fast Track 100), privately owned and digitally native company in the Yoga & Wellness Sector with sales in over 185 countries Worldwide, and with many exciting things in the pipeline. We are a scale up business that still operates in many ways like a start up, and this energetic and flexible approach is at the core of how we operate.

We reinvented the Yoga mat back in 2008 and have since grown to become a leading brand in the Yoga and wellness industry, loved and trusted for our ground-breaking innovations and our commitment to environmental sustainability and using our business to promote social justice in the World. We have a market-leading customer service record and average 4.9* product and service reviews globally – we do not like to do things by halves

Our mission is to support and encourage the practice of Yoga and physical and mental wellbeing with our original, ground-breaking and truly useful products; to bring the values of Yoga to the Yoga business and beyond; and to unite a global community of people around our common goal to 'Live For More' through the products we produce and sell, how we run our business and how we Give Back to the World through it.

Headquartered in central London and now working in a hybrid remote + office structure (currently Weds/Thurs at our office in the heart of Camden Town), we are continuing to grow and strengthen our team with the addition of further like-minded, bright and ambitious people.

Job Purpose

As our new Wholesale Account Executive your role will be to support the Wholesale Manager with the day-to-day management of our growing wholesale channel.

You will be responsible for delivering exceptional customer service to our wholesale accounts, helping us to develop our relationships with wholesale partners worldwide. Working directly with our varied account base, from independent yoga studios to large retailers, luxury hotels and beyond, your personable and engaging account management approach will contribute towards our wholesale channel’s continued growth.

In addition, you will also help maintain an efficient operational flow for our wholesale customers, working closely with our Operations Team and external logistics partners to offer the best possible service.

We are looking for a bright, enthusiastic, and commercially aware individual who can help this important part of our business grow, through their ability to connect with customers, colleagues and external partners.


Key Responsibilities

  • Support the day-to-day operation of the wholesale channel by providing exceptional customer service in a positive and personable manner.
  • Maintain a smooth operational flow and first-class wholesale customer experience by assisting with incoming customer enquiries and requests efficiently.
  • Develop and deepen our wholesale relationships by going above and beyond customer expectations, and once comfortable in your role, through timely proactive check-ins and catch-up calls.
  • Carry out key aspects of the CRM process flow – processing new leads, on-boarding new accounts, and reactivating dormant accounts.
  • Update and improve customer assets and documents, such as our wholesale lookbook and price lists.
  • Proactively help our internal Operations Team to ensure wholesale orders are processed efficiently.
  • Support the Wholesale Manager with new and existing sales and marketing initiatives, including through research and reporting as required.
  • Supporting with other ad hoc tasks and administrative duties as required, within the Wholesale Team and the wider company as necessary.

--- What you’ll have ---

Essential:

  • Outstanding customer service skills, with a genuine desire to go above and beyond.
  • Excellent writing and communication skills with a positive and friendly disposition.
  • Culturally sensitive and comfortable communicating with internal and external contacts worldwide.
  • Proactive approach to issues and difficult scenarios, ready to take the lead where appropriate.
  • Good commercial instincts, with the ability to see how today may impact a relationship longer-term.
  • Ability to work autonomously within an agreed remit to manage workloads and turnaround of work.
  • An ability to think strategically and see the wider context and deeper significance of daily tasks.

Advantageous:

  • Experience of working within a wholesale, B2B or relationship management position.
  • Experience in a customer service focused role.
  • An interest in fitness, wellness and/or Yoga.
  • Experience working in the health and fitness and/or yoga industry.
  • Experience working in a start-up or fast-growing scale-up business.

---What you’ll bring ---

  • Proactive, dynamic and energetic, with a willingness to be hands on and get involved.
  • Exceptional communication skills, particularly in written expression.
  • Highly personable and able to fit in with our hard-working team.
  • A self-motivated approach with the desire to thrive in a fast-paced entrepreneurial environment.
  • Honesty, integrity, a ‘can do’ approach and a ‘no task too big, or small’ mentality.
  • As the responsibilities of this role are varied, you must be a great all-rounder with the ability to manage multiple lines of work simultaneously.

--- What we’ll bring ---

Key perks:

  • Competitive salary
  • Hybrid and flexible working structure – remote and office based.
  • Architect-designed office space in Camden Town, Central London.
  • Private Health Insurance.
  • Good holiday allowance.
  • Pension contribution.
  • Monthly fitness/wellness/gym allowance.
  • An exciting calendar of team social gatherings and events.
  • Probably the best people you’ve ever met.
  • And more…

We know that diversity in experiences, backgrounds and identities can expand horizons. We’re committed to being an equal opportunities employer – and that starts with our recruitment process. We are simply united by a set of common values and goals: do exceptional work, support and encourage the practice of Yoga, challenge the norm, make the world a better place, treat people right, have a positive impact, give back, and have fun.

  • Wholesale Account Manager

    2 months ago

    London,, UK, United Kingdom Vertical Advantage Full time

    The Business:I'm supporting a well established luxury brand in the consumer goods industry in their search for a talented Wholesale Account Manager. The business have gone through exciting growth over the past 5 years with a complete brand reimage, having a great pipeline of NPD coming through and rapid expansion in team size.Having collaborated with...

  • Wholesale Sales Director

    4 weeks ago

    London, UK, UK, United Kingdom Saint and Sofia Full time

    Saint and Sofia is based in London, England, creating contemporary womenswear fashion and accessories, with an edge. We are headquartered in the UK, however serve customers globally. Our commitment to great design, fairness, quality, superior service and sustainability has been demonstrated through our features in The Times and Financial Times. Partnerships...

  • National Account Executive

    4 weeks ago

    London, UK, UK, United Kingdom Zachary Daniels Full time

    Are you an enthusiastic Retail National Account Executive looking to work with award-winning Forecourt Retail Partners?Key Tasks/Responsibilities:Building Business Plans: Collaborate with the National Account Manager and Retail Partners to create Joint Business Plans.Relationship Management: Develop an integrated contact strategy to build and maintain...

  • Wholesale and Sales Manager

    4 weeks ago

    London, UK, UK, United Kingdom Loquet London Full time

    Wholesale and Sales Manager – Full time - based in London.Loquet London is seeking a highly motivated Wholesale and Sales Manager based in our Ladbroke Grove office. MAIN RESPONSIBILITIES: Own the wholesale process start to finish - be the main point of contact, or work alongside wholesale agency partners, to ensure the account management of wholesale...

  • Wholesale Assistant Internship

    2 months ago

    UK, UK, United Kingdom arch4 Full time

    Company presentationarch4 is a sustainable luxury cashmere label that specialises in exquisite organic cashmere and baby goat cashmere. We aim to prove that it is possible to create luxurious products without causing unnecessary harm to the planet environment. Our design is chic, minimal, timeless, effortless and ever so slightly masculine aesthetic.We...

  • Wholesale Account Manager

    4 weeks ago

    London,, UK, United Kingdom All Things Bloom Full time

    OverviewCoffee for the Curious, coffee for the Considerate, beautiful coffee for everyone. All Things Bloom is a new contender within the world of coffee. As such we are a company which intends to satisfy the most discerning coffee drinker’s palates, not just connoisseurs! As part of our wholesale team, our Wholesale manager should have a love of great...

  • Wholesale and E-commerce Executive

    5 days ago

    London,, UK, United Kingdom neous limited Full time

    NEOUS is hiring!Wholesale & E-commerce ExecutiveFull time - LondonThe Wholesale & E-commerce Executive position at NEOUS is an opportunity to join a growing luxury footwear and accessories brand in London. This full-time role is ideal for someone with 2 to 5 years of experience in fashion wholesale and e-commerce who is self-motivated and organised.In this...

  • Wholesale & E-commerce Executive

    3 weeks ago

    London,, UK, United Kingdom NEOUS Full time

    Job descriptionNEOUS is hiring!Wholesale & E-commerce ExecutiveFull time - LondonThe Wholesale & E-commerce Executive position at NEOUS is an opportunity to join a growing luxury footwear and accessories brand in London. This full-time role is ideal for someone with 2 to 5 years of experience in fashion wholesale and e-commerce who is self-motivated and...

  • Wholesale Merchandiser

    5 days ago

    London, UK, UK, United Kingdom Lyle & Scott Full time

    Lyle & Scott is looking for a confident self-starter with an inquisitive mindset… someone not afraid to challenge and with the ability to problem solve.We have a role available in our Merchandising team for a Wholesale Merchandiser. We're looking for someone who can support the delivery of the sales and margin targets across all wholesale channels...

  • Public Affairs Account Executive

    1 month ago

    UK, UK, United Kingdom Delenda Executive Search & Talent Full time

    Great opportunity for Public Affairs Account Executive / Senior Account Executive to join one of the UK's fastest growing strategic communications consultancies.The agency works with major UK and global businesses across a range of sectors - delivering high-profile integrated campaigns.Set up by leading figures in the industry and one of PR Week's...

  • Wholesale Manager

    1 month ago

    London,, UK, United Kingdom YUZEFI Full time

    Job Title: Wholesale ManagerLocation: London, UKCompany: YuzefiAbout Yuzefi: Yuzefi is a pioneering handbags and ready-to-wear brand renowned for its innovative designs and exceptional craftsmanship. Our mission is to create distinctive and timeless pieces that resonate with fashion-forward individuals globally. As we continue to expand our reach, we are...

  • Enterprise Account Executive

    1 month ago

    UK, UK, United Kingdom Cranmore Executive Search Full time

    We are excited to partner with our client, a next-generation AI firm offering a wide range of solutions for the global life sciences industry, in their search for Enterprise Account Executives based in the UK. Backed by significant investments from their partners, our client has ambitious growth objectives. The Sales Team has been the driving force behind...

  • National Account Manager

    6 hours ago

    UK, UK, United Kingdom Regal Full time

    Who We Are:Founded in 1984 Regal has grown into the leading UK distributor of branded tissue and household products and is one of the fastest growing FMCG wholesalers. The business operates from its purpose built 45,500 Sq. Ft office, warehouse and distribution centre on the Wirral.Our ‘Good Business Promise’ is centred around:Responsive – If we say...

  • Wholesale Sales Manager

    1 month ago

    London,, UK, United Kingdom RedCat Digital Full time

    Working for a global, luxury brand, the Wholesale Sales Manager will lead a small team of Account Managers, ensuring unapparelled service is provided to their wholesale clients, sales procedures are correctly trained and that commercial goals and KPI’s are achieved.The Wholesale Sales Manager will be responsible for:Collaborating with senior management to...

  • Wholesale Admin Assistant

    3 weeks ago

    London,, UK, United Kingdom The Beauty Crop Full time

    Role: Wholesale Admin AssistantFunction: Commercial | TradingResponsibility: Support UK Account Manager with our retail customers and partnershipsReports to: National Account ManagerLocation: London / HybridCompensation: From £30K + Long Term Incentive Plan + Market Leading BenefitsOur background and your main purpose:We are a young and dynamic beauty...

  • Account Manager

    3 weeks ago

    UK, UK, United Kingdom Zachary Daniels Full time

    Account Manager - High Street RetailersCentral LondonAn established fashion company renowned for its on-trend and cutting-edge menswear and womenswear ranges is currently recruiting for an Account Manager with strong product development skills and experience working with high street buyers to join their growing Central London head office.As an Account...

  • Wholesale Manager

    1 month ago

    London,, UK, United Kingdom Make It Happen Recruitment Full time

    Our client is a growing modern jewellery brand. They're looking for a Wholesale Manager to drive the business growth. You'll be responsible for the day-to-day management of all accounts, providing excellent customer service, and effectively communicating with clients. The role also involves analyzing sales data, developing sales strategies, and...

  • Account Executive

    4 weeks ago

    London,, UK, United Kingdom Space Executive Full time

    About Us:We are an award-winning SaaS company within the compliance and identify verification space. By offering seamless integrations, robust security, and a streamlined user experience to help organizations mitigate risks, we enable our customers to verify identities, conduct KYC/AML checks, and ensure regulatory compliance efficiently. We are seeking a...

  • Account Executive

    3 weeks ago

    UK, UK, United Kingdom Network Talent Full time

    Account Executive – HRTechOur client is a market-leading HRTech platform, established over 10 years ago. Their best-of-breed SaaS platform is used on a global scale, providing flexible & customized solutions to HR Teams across both private and public sector organisations. Examples of their clients include the likes of Clarins, Landmark and B.Braun.They are...

  • Regional Account Manager

    6 hours ago

    UK, UK, United Kingdom Gleeson Recruitment Group Full time

    Regional Account Manager - Solar Storage SolutionsAre you an experienced Regional Account Manager with a passion for renewable energy? This company is a world leader in power storage and power management, and they are looking for a Regional Account Manager to join their team. This is a fantastic opportunity to work for a company that is making a difference...