Client Engagement Manager

2 weeks ago


UK, UK, United Kingdom Hyve Group Full time

About Hyve


We believe that when people come together, powerful things happen. Hyve Group Ltd connects global industry communities through unmissable events, online networking platforms, and hyper-productive meeting programmes.

Our decades of experience put us at the heart of industries, and we are committed to using our influence to shape innovation and drive progress across our customer communities.

Our market-leading portfolio of global brands includes Shoptalk, Spring Fair, Africa Oil Week, Bett, Mining Indaba, and Retail Meetup.


#LifeAtHyve


At Hyve, we are driven by our values: brilliant work, fresh thinking, rich connections, and collective buzz. In practice, this means we value quality, work with passion, celebrate uniqueness, and are our best when we work together.

We value a diverse team and are committed to employing individuals from all backgrounds and creating a culture based around belonging.

Our hybrid working model ensures we respect our peoples’ work/life balance.

Human connections are our speciality, and we offer a jam-packed calendar of social events, inclusion workshops, and professional development opportunities to make sure #LifeAtHyve is always fulfilling and exciting.


About you:

As a Client Engagement Manager in the EdTech division, you will be working closely with the team to ensure our clients have an outstanding experience at Bett and are supported effectively throughout the process, ultimately resulting in increased retention rates.


Key responsibilities:

- Deliver an outstanding client experience for Bett’s major accounts and strategic partners - ensuring that client contracts deliver increasing ROI and improved satisfaction every year, and indirectly driving revenue retention and account growth

- Build credible, trusting relationships with a multitude of client stakeholders at various levels and in various functions both internally and externally

- Development and execution of project plans for sponsorship fulfilment and client projects.

- Ensure projects are tracked effectively and efficiently, with deadlines clearly communicated

- Lead on various special projects linked with bespoke sponsorship packages e.g. roundtable

- Support Head of Client Engagement on management of sponsorship inventory, sponsorship sales materials and sponsorship tracking

- Working closely with internal teams to ensure sponsorship delivery is fulfilled to a high standard, and that your clients are supported effectively throughout the event cycle

- Gain a strong understanding of products, content, operations and marketing processes to support effective client engagement

- Support and oversee onboarding and delivery for breadth and government accounts, including the role out of the new business client engagement plan

- Line management of 2 x client engagement executives


Valued skills:

- Established experience within Client Engagement and project management

- Line management experience

- An aptitude for commercial decision-making and problem-solving

- Strong relationship building skills that help build trust and rapport, and able to deal with senior stakeholders both client side and internally

- Motivated, resilient and strong work ethic

- Flexible and adaptable to the needs team, clients and the business

- Ability to work in a fast-paced, changeable environment

- Ability to multi-task and remain calm whilst managing numerous priorities. Excellent time management skills.

- Authentic and empathetic

- Outstanding attention to detail and accuracy

- Ability and willingness to work flexible hours and both UK & international locations.



  • UK, UK, United Kingdom HAYS Full time

    Hays LondonClient Engagement Manager - TechnologyThe OpportunityWe are looking for a Client Engagement Manager which is a sales position to help develop new Technology customers. Our Technology Sales team are a key investment area offering our customers exceptional access to talent and business solutions that they would not access without us.As the demand...


  • UK, UK, United Kingdom HAYS Full time

    Hays MiddlesbroughClient Engagement Manager - TechnologyThe OpportunityWe are looking for a Client Engagement Manager which is a sales position to help develop new Technology customers. Our Technology Sales team are a key investment area offering our customers exceptional access to talent and business solutions that they would not access without us.As the...

  • Client Engagement

    4 weeks ago


    UK, UK, United Kingdom TopSource Worldwide Full time

    TopSource Worldwide is a leading provider of solutions dedicated to empowering nonprofit organizations. We are committed to helping nonprofits achieve their missions through innovative technology and exceptional service. Our team is passionate about making a positive impact in the world, and we are looking for a dynamic and motivated individual to join us in...


  • UK, UK, United Kingdom Clearwater People Solutions Ltd Full time

    We are recruiting a brand new role within our client's organisation for a Business Engagement Manager with experience of working in, or networking within the regulated financial services sector. You will work with the Marketing & Communications and Account Management teams to raise awareness of our client's offering, building relationships with...


  • UK, UK, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time

    **Direct applicants only** Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today. As an Engagement Manager with Konversational, you will be responsible for driving...


  • UK, UK, United Kingdom ThoughtSpot Full time

    About the jobOur Engagement Managers (EMs) drive successful implementation services and customer satisfaction within a portfolio of accounts. The EM is in charge of successfully launching a ThoughtSpot solution by managing all aspects of project delivery, including timely deliverables. The goal of the EM is to ensure that the value outlined in the purchase...

  • Engagement Manager

    2 months ago


    UK, UK, United Kingdom Discover International Full time

    ** **Job Title: Engagement Manager - Life Sciences.Location: London, UK - Hybrid.Business: Life Sciences Strategy / Transaction Boutique.As an Engagement Manager; you will act as a critical internal Stakeholder, executing the firm's strategic initiatives - contributing to the success of the business.You will support C-Suite Executives in Private Equity /...

  • Client Success Manager

    2 months ago


    UK, UK, United Kingdom TopSource Worldwide Full time

    We’re a professional, dedicated team operating in every major market across the globe, with a knack for helping businesses thrive and expand. We offer our payroll, employer of record (EOR) and accounting services to businesses of all sizes in over 100 countries — and counting!We are looking to share our success with a passionate, committed, and...


  • UK, UK, United Kingdom SX3 Independent Claims Consultants Full time

    Company DescriptionSX3 Independent Claims Consultants is a consultancy dedicated to the insurance claims industry, offering claims management consultancy and audit services to the London market and general insurance sectors. They provide resourcing solutions such as candidate search, interim placements, mentoring, and career advice. With three service...


  • UK, UK, United Kingdom Jee Full time

    THE ORGANISATION Jee is a leading independent multi-discipline subsea engineering and training company operating in the global renewables sector, the energy transition sector, and the traditional oil and gas sector. We have been providing subsea engineering and training to the oil and gas industry since 1988. We have offices in Aberdeen and Tonbridge and a...

  • Engagement Manager

    5 days ago


    UK, UK, United Kingdom The Emerald Group Ltd, Search and Selection Full time

    My client is looking for a professional with a strong background in underwriting or broking commercial property risks, and at least five years of relevant experience. While experience in reinsurance would be an advantage, it is not a requirement. The ideal candidate should have solid expertise in property insurance and possess excellent client-facing skills.


  • UK, UK, United Kingdom The British Library Full time

    Closing date: 2nd October 2024 Salary: £33,600 per annum Hours: Fixed term – Full time until March 31st 2027 Interview date: 4th & 6th November 2024 – interviews will be held in-person in at our London site in St Pancras The British Library's International Team is seeking an international engagement manager to work with our partners across the...


  • London, UK, UK, United Kingdom DiverseJobsMatter Full time

    Job DescriptionAbout The RoleWe are currently recruiting for a Stakeholder Engagement Manager to join our team in London. Reporting to the Head of Public Affairs and Stakeholder Engagement, the key purpose of this role is to support our development of relationships with Industry and Disability Groups.This is a crucial role in a relatively new and growing...

  • Client Director

    4 months ago


    UK, UK, United Kingdom Harnham Full time

    CLIENT DIRECTORLONDONUP TO £70,000Are you keen on joining a prominent insights agency that significantly impacts its clients? Here's an exciting opportunity for a Client Director to leverage data in transforming the brands of dynamic clients, contributing to positive changes in brand perception and strategies.ABOUT THE COMPANY:Join a leading insights...

  • Client Manager

    2 months ago


    UK, UK, United Kingdom Davies Full time

    Main Purpose of Job:A Syndicate Client Manager works to maximise and oversee the partnership between Asta and managed syndicates. The primary responsibility of the Client Manager is to build strong relationships with key stakeholders across a portfolio of syndicates, Lloyd’s and Asta to ensure each syndicate operates effectively within the Asta and...


  • London, UK, UK, United Kingdom Maximus UK Full time

    IntroductionBe part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK, we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability...


  • UK, UK, United Kingdom Membership Bespoke Full time

    Membership Engagement Executive Financial Services Membership BodyHybrid Working 2.5 Days City of London Offices, 2.5 Days HomeBasic Salary Up to £39,000 dependent on experience with excellent benefits including Private Healthcare, Dental and Optical Insurance, Group Pension Scheme, Group Income Protection, Group Life Assurance, 25 days holidays,...


  • UK, UK, United Kingdom Client name withheld Full time

    £40, 000 Basic + commission (£70,000 OTE) + Benefits - Hybrid roleI'm hiring a Strategic Account Manager on behalf of a London based ground breaking technology business that is revolutionizing the way enterprises build their applications. My client is an established global market leader in data technology, trusted by thousands of companies such as...


  • UK, UK, United Kingdom Race Equality First Full time

    Company DescriptionRace Equality First is an independent charity and race equality council based in Cardiff, Wales, offering free, confidential advice and support to victims of hate crime, discrimination, and harassment. Our services include providing one-to-one support, delivering projects to promote equality, campaigning for anti-racism, and training...


  • UK, UK, United Kingdom Client Server Full time

    Software Engineer (TypeScript React Front End) *Newcastle onsite* to £100kDo you have a first class education combined with commercial TypeScript and React skills?You could be progressing your career at a start-up Investment Management firm that have secure backing and an established Hedge Fund client as a partner, in a role that you can shape and...