Group Head of Complaints

Michelle Denny Recruitment is partnering with a market-leading group of companies in Diss to find an experienced Complaints Manager.Offering a competitive salary package up to a negotiable £45,000 per annum, this role is available on a hybrid or office-based basis, depending on your preference. Please note, this would be 3 days in the office, and 2 from...

Company Overview:Michelle Denny Recruitment is a leading recruitment agency specialising in placements across various sectors.Salary: £45,000 per annumJob Description:We are seeking an experienced Lead Complaints Resolution Specialist to join our team. As the Group Head of Complaints, you will be responsible for managing and resolving customer complaints...

Key ResponsibilitiesAs Head of Library Operations, you will be responsible for the overall management of our libraries in Diss, Harleston & Long Stratton. This includes:Delivering high-quality library services, including customer-facing activities and staff supervisionWorking closely with local communities, developing partnerships with a wide range of...

Entain Group is leading the charge in sports betting, gaming and interactive entertainment.Job TitleRetail Customer Service Manager.As a key holder, you will be responsible for opening and closing the shop, ensuring a seamless customer experience.The role requires assisting customers with our products and betting terminals, resolving issues efficiently, and...

We're seeking a talented Retail Customer Service Manager to join our team at Entain Group.About the RoleThis is a customer-facing position where you will be responsible for delivering exceptional service, handling customer complaints, and maintaining a welcoming shop environment.You'll work closely with the Shop Manager to achieve sales targets and drive...

Sports betting, gaming and interactive entertainment is changing, and we're leading that change.Company OverviewAt Entain Group, we believe in the importance of delivering top customer service and driving standards on a daily basis. As a key member of our retail team, you will be an integral part of our success story.Our shops can be open from Monday to...

We are seeking a highly skilled and motivated Retail Customer Service Manager to join our team at Entain Group.Job RoleThis is a full-time position with varying working patterns across locations, including weekends and bank holidays. You can expect to work from 8am to 10pm on Monday to Sunday.Key Responsibilities:Deliver top-class customer service and drive...

Michele Denny Recruitment is pleased to partner with a leading group of companies in Diss to find an experienced Senior Manager of Customer Resolution. The salary package for this role is approximately £45,000 per annum and includes a hybrid working arrangement (3 days office | 2 days remote). If you have a talent for turning challenges into solutions and...

About the RoleAs a highly skilled and experienced Accounts Payable Team Lead, you will play a crucial role in supporting the Transactional Finance Manager in the Group's Accounts Payable function. Your primary responsibility will be to lead and mentor a team of 8 AP Clerks and AP Processors, ensuring timely and accurate processing, authorisation, and payment...

Job Overview:The Recruitment Crowd (Yorkshire) Limited is proud to offer a challenging and rewarding Home Care Services Manager position at one of our esteemed clients in Sudbury. As a Home Care Services Manager, you will be responsible for overseeing the day-to-day operations of the home care branch, ensuring compliance with regulations, and building strong...

Job Description:This role is a unique opportunity to lead a team of professionals in delivering high-quality library services to the community.About the Position:Manage three libraries in Diss, Harleston & Long StrattonEngage with local communities to understand their needsDevelop partnerships with various organisations and groupsThe ideal candidate will...

Job SummaryWe are seeking an experienced Financial Operations Manager to join our team on a 9-month fixed-term contract, with the potential to become permanent. As a key member of our finance team, you will be responsible for leading and mentoring a team of 8 AP Clerks and AP Processors, ensuring the efficient processing of supplier invoices and employee...

About UsMidwich is a forward-thinking AIM listed organisation, whose international growth projection is both exciting and demanding. Our partners are world leading brands including Samsung, LG, Canon and Panasonic to name a few and they demand effective marketing that delivers results through sales.Part of Midwich’s future strategy is to continue its...

About the JobThis is a full-time position working 40 hours per week with a hybrid basis, where you will work 3 days a week at our head office in Diss, and 2 days a week from home. The principal aspects of the role are:Supporting the Transactional Finance Manager in the Groups Accounts Payable functionLeading and mentoring a team of 8Project management and...

The successful candidate will play a key role in meeting financial objectives as FP&A Manager at Nxtgen Recruitment Ltd.As a member of the finance team, you will deliver detailed financial performance data, working closely with divisional businesses to enable effective decision making.Key ResponsibilitiesDeliver timely month-end management reports with...

Company Overview:Burston House Hospital, located in the picturesque Waveney Valley, offers a serene environment surrounded by beautiful countryside. Our specialist Learning Disability and Autism portfolio in Norfolk, provided by Priory Healthcare, is committed to delivering exceptional patient care.Salary: £60,000 - £80,000 per annumJob Description:We are...

Job DescriptionThe UK and Ireland Region of Pro Talent is seeking a highly skilled UK&I Tax Manager to join our team. This exciting opportunity has arisen due to the region's growth, and we are looking for an individual with a mixed tax background and a willingness to take on various tax challenges.In the last five years, Pro Talent has experienced...

Keltbray Infrastructure Services Ltd – Energy Division are looking for a experienced Project Manager to join their brand Energy – Transmission team based in Norfolk. Ultimately responsibility for overall profit and loss of a standard/complex project(s) whilst ensuring delivery on time to the highest standards of safety, sustainability, environmental and...

Job Description Michelle Denny Recruitment is delighted to be partnering with a market-leading group of companies in Diss to find a skilled Group Head of Complaints. Salary package is in the region of £45,000 and is offered on a hybrid basis (3 days office | 2 days WFH). If you excel at turning challenges into solutions and are committed to service...

Michelle Denny Recruitment is delighted to be partnering with a market-leading group of companies in Diss to find a skilled Group Head of Complaints. Salary package is in the region of £45,000 and is offered on a hybrid basis (3 days office | 2 days WFH). If you excel at turning challenges into solutions and are committed to service excellence, we’d love...

Michelle Denny Recruitment is delighted to be partnering with a market-leading group of companies in Diss to find a skilled Group Head of Complaints. Salary package is in the region of £45,000 and is offered on a hybrid basis (3 days office | 2 days WFH). If you excel at turning challenges into solutions and are committed to service excellence, we’d love...

Michelle Denny Recruitment is delighted to be partnering with a market-leading group of companies in Diss to find a skilled Group Head of Complaints. Salary package is in the region of £45,000 and is offered on a hybrid basis (3 days office | 2 days WFH). If you excel at turning challenges into solutions and are committed to service excellence, we’d love...

Head of Complaints - Financial Planning & Wealth ManagementHybrid roleReporting into any of the following offices: Birmingham | Carlisle l Chester l Exeter l Leeds l LondonIDEX Consulting are working in partnership with a leading Financial Planning Group who are in the process of bolstering their compliance team and have numerous newly created opportunities...

Job Description Michelle Denny Recruitment is partnering with a market-leading group of companies in Diss to find an experienced Complaints Manager . Offering a competitive salary package up to a negotiable £45,000 per annum, this role is available on a hybrid or office-based basis, depending on your preference. Please note, this would be 3 days in the...

Michelle Denny Recruitment is partnering with a market-leading group of companies in Diss to find an experienced Complaints Manager.Offering a competitive salary package up to a negotiable £45,000 per annum, this role is available on a hybrid or office-based basis, depending on your preference. Please note, this would be 3 days in the office, and 2 from...

Michelle Denny Recruitment is partnering with a market-leading group of companies in Diss to find an experienced Complaints Manager.Offering a competitive salary package up to a negotiable £45,000 per annum, this role is available on a hybrid or office-based basis, depending on your preference. Please note, this would be 3 days in the office, and 2 from...

Michelle Denny Recruitment is partnering with a market-leading group of companies in Diss to find an experienced Complaints Manager.Offering a competitive salary package up to a negotiable £45,000 per annum, this role is available on a hybrid or office-based basis, depending on your preference. Please note, this would be 3 days in the office, and 2 from...

Head of Resident Voice – Social Housing Temporary – 3 Month Contract – Croydon – Hybrid – Start ASAP – £550 – £650 Per day UmbrellaThe ideal candidate will have complaints experience in a regulated sector (NHS, financial, energy, transport), strong leadership experience, change management, resident management. 2-3 days on site in...

Job Title: Complaints Specialist Location: Hybrid/Rochester (remote option available - South East)This is a great opportunity to join a financial planning firm within the Compliance Department, reporting directly to the Compliance Director. In this role, you will investigate and resolve pension advice and service-related complaints with accuracy and...

We are looking for Complaints Investigator/Customer Relations Officer to join our team, based out of our Nottingham office.‌Reporting into the complaints manager this is a customer facing role with a primary focus on maintaining the high service levels upheld by the customer relations department by providing a competent and efficient service to our...

19674Interim Consultant – Customer Complaints (Social Housing)Housing – West Midlands6 monthsHybrid£450.00 Per Day (Inside IR35)About the clientThe Management Recruitment Group is seeking an Interim Consultant – Customer Complaints for a housing association in the West Midlands.AccountabilitiesManage and oversee handling of stage 1 and stage 2...

Customer Resolution Specialist - Complaints SpecialistThe Customer Resolution Specialist role is working as part of ESPUG’s Customer Operations Team to ensure we offer all our customers and consumers the best possible service, even when things go wrong. Ensuring that ESPUG do not breach any external regulations that lead to compensation payments and...

Customer Resolution SpecialistThe Customer Resolution Specialist role is working as part of ESPUG’s Customer Operations Team to ensure we offer all our customers and consumers the best possible service, even when things go wrong. Ensuring that ESPUG do not breach any external regulations that lead to compensation payments and reputational damage for our...

Company Overview:We are a global Payment Service Provider (PSP) based in Singapore. About 100 people are operating across the world with regulated entities in Canada, Kazakhstan and the UK. As we transition our organisation into a unified group structure, we seek an experienced compliance professional to join our leadership team and oversee our overall group...

Our client is an established UK business with a significant bricks & mortar estate and rapidly growing FMCG business, with both UK and International operations. We are inviting applications from those candidates that are currently in a Group Head of Marketing / Marketing Director role within a reputable brand within the food/ drink/ hospitality/ brand led...

Group Head of PeopleSalary: Up to £65,000Leeds City Centre with Hybrid WorkingWe are recruiting for an experienced Group Head of People to join this thriving creative space, with offices UK wide, this role will be based in Leeds but will require travel across the UK. The focus of this role as Head of People is to design, implement and oversee the delivery...

Blair West are delighted to be supporting with the appointment of a Head of Group Finance, representing KWA’s first senior finance hire. Whilst this is a #1 finance role, it will require a technically strong, detail-heavy, “sleeves rolled-up” Accountant who will enjoy the breadth of a role that encompasses day-to-day finance operations, audit...

Red Snapper Recruitment are recruiting for a Compliance and Complaints Lead Associate for a Regulator based in the South East of England. Location – Brighton (6 office days a month required)Contract – Permanent Salary - Salary Starting from £35,598 per annum dependent on skills and experience, plus excellent benefits packageWe’re looking for a...