Complaints Manager

Michelle Denny Recruitment is delighted to be partnering with a market-leading group of companies in Diss to find a skilled Group Head of Complaints. Salary package is in the region of £45,000 and is offered on a hybrid basis (3 days office | 2 days WFH). If you excel at turning challenges into solutions and are committed to service excellence, we’d love...

Company Overview:Michelle Denny Recruitment is a leading recruitment agency specialising in placements across various sectors.Salary: £45,000 per annumJob Description:We are seeking an experienced Lead Complaints Resolution Specialist to join our team. As the Group Head of Complaints, you will be responsible for managing and resolving customer complaints...

Michele Denny Recruitment is pleased to partner with a leading group of companies in Diss to find an experienced Senior Manager of Customer Resolution. The salary package for this role is approximately £45,000 per annum and includes a hybrid working arrangement (3 days office | 2 days remote). If you have a talent for turning challenges into solutions and...

Entain Group is leading the charge in sports betting, gaming and interactive entertainment.Job TitleRetail Customer Service Manager.As a key holder, you will be responsible for opening and closing the shop, ensuring a seamless customer experience.The role requires assisting customers with our products and betting terminals, resolving issues efficiently, and...

Job Overview:The Recruitment Crowd (Yorkshire) Limited is proud to offer a challenging and rewarding Home Care Services Manager position at one of our esteemed clients in Sudbury. As a Home Care Services Manager, you will be responsible for overseeing the day-to-day operations of the home care branch, ensuring compliance with regulations, and building strong...

We're seeking a talented Retail Customer Service Manager to join our team at Entain Group.About the RoleThis is a customer-facing position where you will be responsible for delivering exceptional service, handling customer complaints, and maintaining a welcoming shop environment.You'll work closely with the Shop Manager to achieve sales targets and drive...

We are seeking a highly skilled and motivated Retail Customer Service Manager to join our team at Entain Group.Job RoleThis is a full-time position with varying working patterns across locations, including weekends and bank holidays. You can expect to work from 8am to 10pm on Monday to Sunday.Key Responsibilities:Deliver top-class customer service and drive...

Job descriptionAt Gnaw, we make great quality premium chocolate, have impeccable ethical sourcing & sustainability credentials …… and are in the process of launching a ton of fantastic product innovation.We are very much in a growth phase of our brand journey and are looking for an experienced SHEQT Manager to join the team and drive continuous...

The RoleBased in Norwich, Norfolk, the Executive Assistant will be responsible for working closely with the CEO and the Board of Trustees to ensure all governance functions are executed in a timely and effective manner and to ensure the organisation meets and adheres to its governance responsibilitiesKey Areas of ResponsibilityProvide Executive Assistant...

Michelle Denny Recruitment is partnering with a market-leading group of companies in Diss to find an experienced Complaints Manager.Offering a competitive salary package up to a negotiable £45,000 per annum, this role is available on a hybrid or office-based basis, depending on your preference. Please note, this would be 3 days in the office, and 2 from...

Michelle Denny Recruitment is partnering with a market-leading group of companies in Diss to find an experienced Complaints Manager.Offering a competitive salary package up to a negotiable £45,000 per annum, this role is available on a hybrid or office-based basis, depending on your preference. Please note, this would be 3 days in the office, and 2 from...

Michelle Denny Recruitment is partnering with a market-leading group of companies in Diss to find an experienced Complaints Manager.Offering a competitive salary package up to a negotiable £45,000 per annum, this role is available on a hybrid or office-based basis, depending on your preference. Please note, this would be 3 days in the office, and 2 from...

Job Description Michelle Denny Recruitment is partnering with a market-leading group of companies in Diss to find an experienced Complaints Manager . Offering a competitive salary package up to a negotiable £45,000 per annum, this role is available on a hybrid or office-based basis, depending on your preference. Please note, this would be 3 days in the...

Michelle Denny Recruitment is delighted to be partnering with a market-leading group of companies in Diss to find a skilled Group Head of Complaints. Salary package is in the region of £45,000 and is offered on a hybrid basis (3 days office | 2 days WFH). If you excel at turning challenges into solutions and are committed to service excellence, we’d love...

Michelle Denny Recruitment is delighted to be partnering with a market-leading group of companies in Diss to find a skilled Group Head of Complaints. Salary package is in the region of £45,000 and is offered on a hybrid basis (3 days office | 2 days WFH). If you excel at turning challenges into solutions and are committed to service excellence, we’d love...

Michelle Denny Recruitment is delighted to be partnering with a market-leading group of companies in Diss to find a skilled Group Head of Complaints. Salary package is in the region of £45,000 and is offered on a hybrid basis (3 days office | 2 days WFH). If you excel at turning challenges into solutions and are committed to service excellence, we’d love...

Job Description Michelle Denny Recruitment is delighted to be partnering with a market-leading group of companies in Diss to find a skilled Group Head of Complaints. Salary package is in the region of £45,000 and is offered on a hybrid basis (3 days office | 2 days WFH). If you excel at turning challenges into solutions and are committed to service...

Customer Resolution SpecialistThe Customer Resolution Specialist role is working as part of ESPUG’s Customer Operations Team to ensure we offer all our customers and consumers the best possible service, even when things go wrong. Ensuring that ESPUG do not breach any external regulations that lead to compensation payments and reputational damage for our...

Job Title: Complaints Specialist Location: Hybrid/Rochester (remote option available - South East)This is a great opportunity to join a financial planning firm within the Compliance Department, reporting directly to the Compliance Director. In this role, you will investigate and resolve pension advice and service-related complaints with accuracy and...

Head of Resident Voice – Social Housing Temporary – 3 Month Contract – Croydon – Hybrid – Start ASAP – £550 – £650 Per day UmbrellaThe ideal candidate will have complaints experience in a regulated sector (NHS, financial, energy, transport), strong leadership experience, change management, resident management. 2-3 days on site in...

We are looking for Complaints Investigator/Customer Relations Officer to join our team, based out of our Nottingham office.‌Reporting into the complaints manager this is a customer facing role with a primary focus on maintaining the high service levels upheld by the customer relations department by providing a competent and efficient service to our...

Customer Resolution Specialist - Complaints SpecialistThe Customer Resolution Specialist role is working as part of ESPUG’s Customer Operations Team to ensure we offer all our customers and consumers the best possible service, even when things go wrong. Ensuring that ESPUG do not breach any external regulations that lead to compensation payments and...

Head of Complaints - Financial Planning & Wealth ManagementHybrid roleReporting into any of the following offices: Birmingham | Carlisle l Chester l Exeter l Leeds l LondonIDEX Consulting are working in partnership with a leading Financial Planning Group who are in the process of bolstering their compliance team and have numerous newly created opportunities...

Complaints Handler Salary - £28,500Location – ManchesterNo weekend work, 9am-6pm Monday to FridayWhy Zuto?The UK's Top 25 Best Large Companies to Work ForJoin our team of passionate Zutonites and help transform the car finance experience with simplicity and integrity.Our journey began in 2006, and we're thrilled to have achieved significant...

Job title : Customer Services / Complaints HandlerKey tasks & responsibilitiesExperience : 3 years in Insurance industryTo respond to complaints received from policyholders and IFA's received via multichannel.Process complaints on policies in priority order as determined by the Company Work Management System, to maintain day to day service standards to...

19674Interim Consultant – Customer Complaints (Social Housing)Housing – West Midlands6 monthsHybrid£450.00 Per Day (Inside IR35)About the clientThe Management Recruitment Group is seeking an Interim Consultant – Customer Complaints for a housing association in the West Midlands.AccountabilitiesManage and oversee handling of stage 1 and stage 2...

Food Industry Complaints AdministratorMonday- Friday *No Sponsorship Available & No PSW Applications will be progressed* A brand-new role for the business, a stand- alone position where you will need be a problem-solver with a passion for delivering exceptional customer service. You will need to have a solid understanding of food manufacturing legislation...

Our client, a reputable Social Housing provider based in the Midlands, is currently recruiting for an Interim Complaints Business Improvement Lead on a three month temporary contract. This role is a fully remote, home based position.The position is due to start immediately on a full-time basis, the hourly rate is negotiable up to £25.00 per hour via an...

Red Snapper Recruitment are recruiting for a Compliance and Complaints Lead Associate for a Regulator based in the South East of England. Location – Brighton (6 office days a month required)Contract – Permanent Salary - Salary Starting from £35,598 per annum dependent on skills and experience, plus excellent benefits packageWe’re looking for a...