Complaints Manager

Customer Resolution Specialist - Complaints SpecialistThe Customer Resolution Specialist role is working as part of ESPUG’s Customer Operations Team to ensure we offer all our customers and consumers the best possible service, even when things go wrong. Ensuring that ESPUG do not breach any external regulations that lead to compensation payments and...

Role Overview:The Customer Resolution Specialist plays a pivotal role in ensuring that ESP Utilities Group Ltd delivers exceptional customer service, even in challenging situations. This involves investigating complaints thoroughly, providing empathetic solutions, and coaching the wider Operations Team to enhance their complaint handling skills.Key...

Key ResponsibilitiesAs a Team Manager, your primary responsibilities will include:Providing leadership and professional support to colleagues and other professionals in situations of high complexity.Applying extensive knowledge of practice, theory, and legislation to enhance practice, procedures, and policies.Modeling effective assessment and management of...

Job Title: Customer Experience SpecialistSalary Range: £38,000 - £45,000 per annum, depending on location and experience.About the Role:We are seeking a highly skilled Customer Experience Specialist to join our team at ESP Utilities Group Ltd. As a key member of our Customer Operations Team, you will be responsible for delivering an exceptional customer...

Key ResponsibilitiesConduct raw material audits, manage supplier data, and maintain the Approved Supplier Matrix.Oversee environmental and product monitoring, hygiene checks, and calibration. Investigate complaints and non-conformances.Ensure compliance with food safety, HACCP, GMP, and quality systems.You will work with cross-functional teams, maintain...

Sanctuary Personnel Ltd, a forward-thinking recruitment agency, seeks an experienced Team Manager to join their Adolescent Safeguarding Team in Reigate, Surrey. The salary for this permanent role is approximately £65,125 per annum.Provide strategic leadership and professional guidance to colleagues and other professionals in complex situations.Utilize...

Service Delivery Manager OpportunitySanctuary Personnel Ltd has an exciting opportunity for a skilled Service Delivery Manager to lead the Adults Learning Disability & Autism Team in Surrey.With a salary of up to £60,864 per annum, this permanent position requires a qualified professional with expertise in social work and team management.The successful...

Job Title: Interim Peripatetic Regional ManagerSalary: £Excellent salary & £3k car allowance, Interim 6th month Contract, 37.5 hours.About the OpportunityWe are seeking an experienced Interim Peripatetic Regional Manager to join our team at SeeAbility. As an Interim Peripatetic Regional Head of Operations, you will be responsible for overseeing the...

Job OverviewSanctuary Personnel Ltd, a pioneering recruitment agency, is seeking an experienced Social Work Team Manager to lead the Adults Learning Disability & Autism Team on a full-time basis in Surrey. This permanent position offers a competitive salary of up to £60,864 per annum.Key ResponsibilitiesDirect and manage service delivery, ensuring...

Job DescriptionWe are seeking a highly motivated and experienced Social Work Team Manager to join our Adults Learning Disability & Autism Team in Surrey.As a leader, you will be responsible for directing and managing the team to deliver high-quality services, meeting the needs of individuals with complex and high-risk cases.You will need to develop and...

About the QA Technologist JobA successful business with a passion for delivering quality products and services is looking for a skilled QA Technologist.The QA Technologist position involves ensuring safe, legal, and compliant product releases while supporting production and driving continuous improvement to meet performance targets.Key responsibilities...

Job OverviewWe are seeking a highly organized and detail-oriented Property Asset Coordinator to join our team at Dalcour Maclaren. As a key member of our property management team, you will be responsible for the day-to-day management of tenants, including addressing inquiries, concerns, and complaints.The successful candidate will have previous experience in...

Company OverviewA leading food manufacturer in the UK's leading supermarkets as well as smaller retail outlets, restaurant chains, and wholesale sectors nationwide. Our passion for delivering quality of both product and service drives our business success.Job DescriptionThe QA Technologist role will be responsible for ensuring safe, legal, and compliant...

Client Services AssistantWe are seeking a highly motivated and proactive Client Services Assistant to join our team at Optima Recruitment. As a key member of our support team, you will be responsible for providing exceptional helpdesk and administration support to our external clients, ensuring timely and efficient delivery of our services.About the Role:The...

Role Overview:As a Resident Service Manager with Trusted Resource Solutions, you will play a crucial role in maintaining the highest standards of resident satisfaction and providing exceptional support to residents.Your primary responsibility will be to oversee the day-to-day operations of the residential development, ensuring all tasks are completed...

About UsTrusted Resource Solutions is a leading provider of property management services, dedicated to delivering exceptional results for our clients.Job OverviewThis is a fantastic opportunity to join our team as a Resident Service Manager, where you will be responsible for managing the day-to-day operations of a residential development.About the...

About the RoleSanctuary Personnel Ltd, a pioneering recruitment agency, has an exciting opportunity for a skilled Social Work Team Manager to lead the Adults Learning Disability & Autism Team in Surrey.With a salary of up to £60,864 per annum, this permanent position requires a qualified professional with expertise in social work and team management.The...

Job OverviewB3 Jobs is recruiting a talented QA Technologist to join their team in Surbiton, South West London.The successful candidate will be responsible for ensuring safe, legal, and compliant product releases while supporting production and driving continuous improvement to meet performance targets.Key responsibilities include maintaining compliance with...

Job SummaryWe are seeking a seasoned Social Work Team Manager to lead our Adults Learning Disability & Autism Team in Surrey on a full-time basis. This permanent role comes with a competitive salary of up to £60,864 per annum.DutiesOVERSEE THE DELIVERY OF HIGH-QUALITY SOCIAL WORK SERVICES, FOCUSING ON COMPLEX CASES AND KEY PERFORMANCE INDICATORS.DEVELOP AND...

Job Title: Regional Operations DirectorSalary: £Excellent salary & £3k car allowance, Interim 6th month Contract, 37.5 hours.About the RoleWe are seeking a highly experienced Regional Operations Director to join our team at SeeAbility. As an Interim Peripatetic Regional Head of Operations, you will be responsible for overseeing the delivery of high-quality...