Customer Support Professional
16 hours ago
We are seeking a highly skilled and motivated Retail Customer Service Manager to join our team at Entain Group.
Job RoleThis is a full-time position with varying working patterns across locations, including weekends and bank holidays. You can expect to work from 8am to 10pm on Monday to Sunday.
- Key Responsibilities:
- Deliver top-class customer service and drive standards in the retail environment.
- Demonstrate products and betting terminals to customers.
- Handle customer complaints with empathy and problem-solving skills.
- Maintain high shop standards.
- Open or close the shop as needed.
Requirements:
- You should have excellent communication and interpersonal skills.
- You should be able to work independently and as part of a team.
Benefits:
- Optional overtime subject to availability.
- Pension Scheme and annual ShareSave.
- Discounts with hundreds of retailers through Entain Deals.
- Healthcare and wellbeing support.
The estimated salary for this role is £25,000 - £30,000 per annum, depending on experience.
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