Customer Service Expert

1 month ago


Diss, Norfolk, United Kingdom Yorkshire Building Society Full time

About Yorkshire Building Society

Yorkshire Building Society is a leading provider of financial services in the UK. As a Customer Service Expert, you will be part of our dedicated team that supports our members with their savings and mortgage needs.

Estimated Salary: £23,000 - £28,000 per annum

About the Role

  • You will work closely with our members to understand their financial goals and provide guidance on our products and services.
  • You will be responsible for facilitating great conversations with our members through various channels, including branch, phone, and online support.
  • You will enjoy a flexible working environment with opportunities to develop your skills and career.

About You

  • You have excellent communication and interpersonal skills.
  • You are able to work independently and as part of a team.
  • You are passionate about delivering exceptional customer service.

About Our Benefits

We offer a range of benefits, including:

  • A competitive salary and bonus scheme.
  • A contributory pension scheme.
  • Private medical insurance.
  • Access to a range of discounts and rewards.

About Us

We value diversity and inclusivity in our workplace and strive to create an environment where everyone feels welcome and valued.



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