Retail Customer Experience Specialist

3 days ago


Diss, Norfolk, United Kingdom Entain Group Full time

We're seeking a talented Retail Customer Service Manager to join our team at Entain Group.

About the Role

This is a customer-facing position where you will be responsible for delivering exceptional service, handling customer complaints, and maintaining a welcoming shop environment.

You'll work closely with the Shop Manager to achieve sales targets and drive customer engagement.

Key Performance Indicators
  • Meet or exceed sales targets.
  • Ensure high levels of customer satisfaction.
  • Maintain a clean and organized shop.
What We Offer

A competitive salary and benefits package, including optional overtime, pension scheme, and discounts with hundreds of retailers through Entain Deals.

We prioritize your health and wellbeing, offering additional support through our healthcare and wellbeing initiatives.



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