Concierge Support Specialist

1 week ago


Diss, Norfolk, United Kingdom Sanctuary Group Full time

About the Job:

We are seeking a Concierge Support Specialist to join our team at Rush House, Diss.

As a Concierge Support Specialist, you will provide front-line customer support, ensuring that customers receive a high-quality service and that their needs are met.

Key responsibilities include responding to customer queries, resolving issues promptly, and providing information and advice on our services.

You will work closely with other teams to ensure the delivery of high-quality services, and maintain confidentiality and professionalism at all times.

About You:

We are looking for someone with experience of working in a customer-facing role, preferably in a residential setting.

You should have good communication and interpersonal skills, ability to work independently and as part of a team, and a commitment to delivering excellent customer service.

What We Offer:

  • Hourly rate: £11.61
  • Full-time contract with 42 hours per week
  • Ongoing training and development opportunities
  • Enhanced benefits package


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