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TUPE Officer

4 months ago

Birmingham UK, West Midlands, United Kingdom Infosys BPM Full time

About Infosys BPM Ltd:


Infosys BPM, the business process management subsidiary of Infosys, provides end-to-end transformative services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience. We have 32 delivery centers in 14 countries spread across 6 continents, with 43,026 + employees from over 80+ nationalities, as of September, 2019.


Overall Purpose of the Role:


To provide administrative support and advice to HR and operating teams on TUPE gains and losses. The role supports the management / HR team within our operating companies.


Key Responsibilities & Deliverables:


  • Providing administrative support to 9,000 units and 4,500 Management Employees in relation to contract mobilisations and demobilisations, in line with existing internal procedures
  • Ensure that all administrative legal obligations are adhered to and excellent customer service is given
  • Communication via email and letter correspondence and via telephone with various levels of management and external parties
  • Ensuring all transferring employees are paid correctly and on time
  • Use of payroll system to run reports for tenders and due diligence
  • Prioritising workload to meet payroll deadlines, TUPE Regulations and achieve SLA's, by planning ahead


Essential Criteria:


  • High level of diligence and attention to detail
  • Team Worker – working in a team of TUPE Officers
  • Self-starter / self-motivated to finding ways to improve team and own personal efficiencies
  • Resilient to changes in a fast pace working environment
  • Excellent communication skills, be able to communicate at all levels, both with internal and external customers
  • Experience in working with Microsoft Outlook and various Microsoft Office programmes


Desirable Criteria:


  • Previous experience in providing HR administrative support
  • Broad knowledge of employment law would be useful and specific knowledge of legislation covering TUPE would be desirable


Core Competencies:


Customer Orientation: Service orientation, Responsiveness

Analytical Ability: Problem Solving

High Impact Communication: Clarity in communication, grammar & sentence construction

Learning & Innovation: Openness to new ideas, Learning orientation