Attendance Officer

7 days ago


Nottingham, United Kingdom Blue Arrow Full time

If you're looking to get your foot in the door of the education sector, then joining us at Blue Arrow as an Attendance Officer could be the perfect steppingstone. With great career progression opportunities for roles in many other departments and functions across the organisation, this could be the role for you to get a true feel for the work we do.

We are looking for someone with exceptional organisational and problem-solving skills to be our go-to person in the office.

As an Attendance officer you will be:

- Taking calls from student and parents reporting absences
- Collating data and recording in excel format
- Contacting parents to report student absences and attendance issues
- Monitoring absences and raising issues with relevant departments
- Input attendance data and investigating any missing data, and maintaining accurate attendance records, including Covid related absences and unexplained lesson absences.

As an Attendance officer you will have:

- A good working knowledge of Microsoft Office package including Word, Excel and PowerPoint
- Flexibility and ability to prioritise tasks and workload to meet deadlines
- A confident, professional phone manner and ability to answer calls with ease
- Great oral and written communication skills
- Excellent customer service skills
- A high level of accuracy
- The ability to be both proactive and reactive in a timely and professional manner
- A methodical and organised approach to work
- Strong typing and numeracy skills
- Good data entry and computer-based record-keeping skills
- The ability to quickly learn new computer programmes and systems
- Strong organisational skills
- Good level of numeracy
- Good keyboard skills

Qualifications/Licences/Certifications:

- Maths and English GCSE's or equivalent

Desirable but not necessary:

- No formal qualifications for most Administrator roles. However, you could consider a business degree or business-related national vocational qualification (NVQ). You can choose to start at different levels of NVQ depending on your education and experience in the workplace
- Any experience you have working in an office, answering phone calls or keeping records, will be useful

So, if you're looking for an Attendance officer then we want to hear from you today.


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