Security Operations Support Manager

**Location**: Nuneaton, Warwickshire - with nationwide travel
**Contract Type**: Fixed Term, 12 months
**Hours**: Full Time, 40 hours per week Monday to Friday
**Salary**: £45,000 per annum

**Benefits**: 25 days holiday including bank holidays, company car, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme.
Relationships mean everything to us, and this one is particularly special. You’ll have an important part to play as an Operations Support Manager, managing a team of direct reports. As a member of the Central Security Guarding Team; reporting to Senior SecurityOperations Manager you will work closely with the HR Team managing capability, performance, employee engagement; absence and disciplinary management, to enable Unipart’s guarding services to deliver a highly effective and efficient service.
We don’t just have a way of working, we have The Unipart Way. It allows everyone in our team to pursue their own personal and professional goals to a world class level. You’ll have a key role to play in helping your team go ‘From Gate to Great’, with all theopportunities that go with it.
**Security Operations Support Manager Responsibilities include**:

- Liaise with the HR department to ensure that all ER matters are handled in in a timely and effective manner, in alignment with HR policies and procedures
- Ensure relevant internal stakeholders fully understand the HR processes, policies, security policies and procedures and provide support and training
- Lead effective absence management in line with the Absence Management Policy, including robust and timely investigations and disciplinary action where required
- Coach and mentor team members, ensuring their continuous development
- Ensure the team have relevant skills and training
- Actively promote and embed a culture of employee engagement within the team
- Provide monthly metrics to management on absence, capability and training
- Support in setting relevant objectives and reviewing throughout the performance cycle ensuring completion and follow up actions including Performance Improvement Plans where necessary
- Assist with recruitment for the Security Team, supporting with interviews, ensuring full compliance to industry standards including vetting of all employees to BS7858 and Right to Work checks etc
- Build positive collaborative relationships with internal / external stakeholders

**Security Operations Support Manager Requirements**:
Essential:

- Proven experience of effectively managing teams and individuals in complex and challenging environments
- Demonstrable experience in people management, including absence, ER cases, investigations, performance, development and training, disciplinary, grievance and capability
- Experience in prioritising own workload around tight deadlines in a pressurised environment
- High level of PC literacy, in particular: Microsoft Word; Excel; PPT; and Google workspace skills
- Excellent organisational skills
- This role covers sites across the UK, so an ability to travel nationwide is required

Desirable:

- Demonstrable in-depth knowledge of time and attendance software.
- Preferable - Experience of working in complex Security environments
- Preferable - formally recognised security, HR and/or management qualifications from accredited professional bodies

You may have experience of the following: Security Operations Manager, Security Manager, Business Protection, Security Services, Security Operations Support Manager, Recruitment, Security Recruitment, Operations Manager, Human Resources, etc.
REF-203485