Account Executive

**Overview**

Bulletproof are looking for a self-motivated individual with a confident and professional manner who can support and accelerate our growth in the market.

You will be responsible for processing new business enquiries via inbound activity, with full back-up from the existing sales & support teams. You will spend the majority of your time handling leads coming into the business, either through our webform or over the phone. Success will come from building up trust, credibility, rapport, and suggesting products and packages to help solve the prospects pain points and secure an order.

In this role you will need a flexible approach and be comfortable in the knowledge that the responsibilities may evolve as the company continues to grow and expand the services it provides.

Our standard working hours are 9:00am to 5:30pm Monday to Friday.
**Please Note: This role is hybrid working, our office is in Stevenage. Our current model is 3 days per week in the office.**

Applicants should be determined, confident and engaging, as well as highly motivated to maximise their earnings through our generous uncapped commission scheme. We have a positive and inclusive working environment and offer several additional benefits and rewards.

**Primary Responsibilities**
- Provide a first-class sales service to clients via our inbound channels (both webform and telephone) from initial enquiry through to sales closure
- Build relationships with our customers and be the reason they want to continue using our services by delivering the kind of positive experience they’ll want to tell their friends and colleagues about
- With a customer-centric approach, progress clients through our sales process, including gathering sales intelligence and objection handling, acting as a trusted adviser
- Balance the reaching of sales quotas with providing best-in-class customer experience & support
- Organise and manage own workload as appropriate to ensure efficiency
- Meet and exceed all KPIs
- Record call history, activity and customers response in detail within our CRM
- Build and maintain a pipeline of opportunity
- Deal with key decision makers
- Align with company values

**Skills And Experience Required**
- Previous Sales or Account Management experience in a B2B (Business-to-Business environment) is highly advantageous
- Confident, engaging and professional telephone manner
- Self-motivated, self-starter, with a ‘can-do’ attitude, hungry to close deals and earn excellent commission
- Prior B2B sales experience
- Proven track record in achieving or exceeding sales targets
- Team player willing to go above and beyond to help shape our rapidly growing company
- Excellent organisational and time management skills, with the ability to multi-task
- Excellent verbal and written communication skills
- Professionalism and high attention to detail
- Ability to communicate clearly and concisely whilst building rapport and trust
- Customer-centric approach to sales; understanding their needs and drivers with the ability to handle objections and remove barriers
- Strong Microsoft Office skills with experience of using a CRM (we use Pipedrive, and will provide full training)

**Desirable Skills**
- Experience of working in IT or Cyber Security sales would be a significant advantage
- Knowledge of technology would be a significant advantage
- Experience in using CRM systems, specifically Pipedrive

**Personal Attributes**
- Ability to remain calm under pressure and meet deadlines
- Strong organisational skills with a high attention to detail
- Strong emotional intelligence & ability to adapt to differing stakeholder levels
- Ability to prioritise and handle multiple tasks at any given time
- Pro-active and enthusiastic with a can do attitude
- Excellent verbal and written communication skills
- Good commercial acumen
- Ability to work on own initiative as well as being a team player
- Confident and professional on the phone
- Extremely motivated, hungry to close deals and earn excellent commission
- Customer-centric approach to sales with a ‘can-do’ attitude
- Ability to learn new technology and demo products to prospective customers
- Sales experience essential, ideally security/cyber/related areas
- Proven track record of achieving or exceeding sales targets
- Team player, willing to go above and beyond to help shape our rapidly growing company
- Excellent organisational and time management skills
- Professionalism and high attention to detail
- Excellent PC skills, including good working knowledge of MS Office

**Bulletproof Benefits**
- 25 days annual holiday
- An additional day’s annual holiday for your birthday
- Company Pension
- Subsidized gym membership
- Perkbox employee benefits platform
- Frequent team events
- Relaxed working environment
- Private Healthcare (individual cover only)
- Learning Allowance Benefit - a reimbursable benefit of £100 per annum (or equivalent) for you to spend towards your personal career dev