Contact Centre Advisor

1 week ago


Manchester, United Kingdom NRG Full time

A successful finance company are looking to recruit dynamic, enthusiastic and customer-focused Contact Centre Advisors to join their rapidly expanding operation in Manchester.

If you’re passionate about delivering fantastic customer service and meeting targets, and you enjoy a fun working environment with a supportive team, this is an excellent opportunity to progress your career.

Up to £25,000 basic salary and £35,000 OTE.

**The role**:

- To be the main point of contact between the company and their customers, helping to support them through their journey from start to finish
- Managing your pipeline effectively to maintain contact with your customers
- Contacting qualified customers, dealerships, and lenders daily
- Being up to date on the latest in-house technology and processes, alongside lender products

**What we’re looking for**:

- Are you upbeat, friendly, resilient and overall a positive person
- If you find it easy to build relationships and rapport with customers, this is an excellent opportunity to do what you do best and be rewarded for it
- All your leads are inbound coming from exclusive partnerships so there is no 'cold calling’ and you will be involved in the customer journey from start to finish.
- Above all, it’s a business where everyone can make a difference. No idea is a bad idea There is a one-team attitude and the culture brings out the best in people.

**What we are offering you**:

- Clear progression route into management
- Award-winning induction training and development from their ISM accredited training programme
- 28 days holidays including bank holidays, plus an extra day off for your birthday
- Award dinners, regular social events, and team nights out to celebrate success
- An additional day is available to take to support local charities
- Cycle to work scheme
- Discounted retail outlets and hospitality venues
- Income protection and financial advice

If you’d like to join a successful team and you have the right attitude to learn and thrive, we’d like to hear from you.

Send your CV and a member of our team will be in touch



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