Case Management Specialist
2 days ago
A new year and a new People Services Team
Our vision is to become a leading People Service in NHS Wales. Therefore, we are expanding our services and are recruiting to vacancies across a range of professional backgrounds, such as Employee Relations, Recruitment and Resourcing and Organisational Design.
We have established a central Health Board Case Management team to ensure our employee relations cases are managed fairly, compassionately and consistently. Our team Employment Relations specialists will provide expert advice and support to managers and staff across our Health Board, helping to deal with cases more timely and avoid unnecessary legal costs.
Our case specialist team is an integral part of our just and learning culture, where learning form errors is accepted practice and employees are not afraid to admit a mistake.
The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.
Provide support, constructive challenge and specialist guidance to managers to ensure that people management is undertaken in a proactive and agreed manner.
Promote the development of an People service which fosters a ‘customer service’ focus.
To deputise for the Senior Case Management Specialist when required.
Support continuous improvement to people management practice through a lessons learnt approach, including help to managers for them put reasonable and appropriate measures in place to prevent employment relations cases occurring.
The post holder will have autonomy and work independently for the majority of the role with reference to senior support as required.
To actively promote equality and diversity in the work place and to identify any issues or patterns that may be acting as a barrier to achieving our commitment to equality and diversity in employment. To ensure that any alleged or suspected cases of direct or indirect discrimination are managed in accordance with employment law and the relevant procedures and/or escalated appropriately.
To contribute to the development and updating of the workforce policies, procedures and practice, to ensure that they comply with statutory employment law and case law, and contribute to the development of effective staff management practices across the Health Board.
The supporting of workforce colleagues across the Health Board.
Health Board Overview
Betsi Cadwaladr University Health Board (BCUHB) is the largest health organisation in Wales, with a budget of £1.7 billion and a workforce of over 19,000 staff. The Health Board provides primary, community, mental health and acute hospital services for the population of North Wales.
BCUHB provides a full range of primary, community, mental health, acute and specialist hospital services across 3 acute hospitals, 22 community hospitals and a network of over 90 health centres, clinics, community health team bases and mental health units. BCUHB also coordinates or provides the work of 113 GP practices and the NHS services provided by dentists, opticians and pharmacists across the region.
The Health Board is an integrated health system which strives to excellent compassionate care delivered in partnership with the public and other statutory and third sector organisations. BCUHB has a developed relationship with the universities in North Wales and with the University of Bangor is seeking medical school status and operates in a research-rich learning culture.
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