Administration Officer

4 days ago

Cardiff CF EF, United Kingdom Somer Health Ltd ta Somer Pharmacy Full time

Overview

We are seeking a highly organised and professional Administrative Officer to join our team. The successful candidate will play a vital role in ensuring the smooth operation of our office by providing exceptional administrative support and excellent customer service. This role offers an opportunity to utilise a wide range of IT and organisational skills within a dynamic environment. The position is paid and suitable for individuals with relevant office experience and strong communication abilities.

Responsibilities

  • Manage incoming and outgoing phone calls with professionalism and clarity
  • Provide excellent customer service to patients, healthcare professionals, and suppliers
  • Monitor and respond to emails promptly and accurately
  • Perform general administrative duties, including filing, document preparation, and data entry
  • Create and update documents using Microsoft Word and Microsoft Excel
  • Support the pharmacy team with prescription processing and administrative tasks
  • Maintain accurate records and ensure confidentiality at all times
  • Assist with stock management and communication with suppliers when needed

Qualifications

  • Proven experience in an administrative or office environment is preferred.
  • Strong organisational skills with the ability to prioritise tasks effectively.
  • Excellent communication skills in English
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is essential.
  • Good IT skills with the ability to troubleshoot basic technical issues.
  • Customer service experience demonstrating professionalism and courtesy.
  • Demonstrated organisational skills with attention to detail.
  • Previous office experience combined with strong communication skills will be highly regarded. This position offers a rewarding opportunity for motivated individuals seeking to develop their administrative expertise within a supportive team environment.

Job Types: Full-time, Permanent

Pay: £28,000.00-£31,000.00 per year

Benefits:

  • On-site parking

Work Location: In person

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