Office Administrator

3 days ago

Cardiff CF SA, United Kingdom Havesters Care ltd Full time

Overview

The Administrative Assistant supports the smooth running of the domiciliary care service by providing high-quality administrative, clerical, and customer-service support. This role ensures compliance with care regulations, accurate record-keeping, and effective communication between staff, clients, and external partners.

Key Responsibilities

Office Administration

  • Manage incoming calls, emails, and enquiries, ensuring professional and timely responses.
  • Maintain accurate administrative records, including client files, staff files, policies, and office documentation.
  • Prepare letters, reports, and other correspondence as needed.
  • Perform general office duties such as filing, photocopying, data entry, and updating spreadsheets.

Care Coordination Support

  • Assist the care coordinator with scheduling and updating staff rotas.
  • Support the onboarding process for new care staff (collecting documents, arranging training, updating records).
  • Help maintain compliance by monitoring expiring documentation (DBS checks, training, ID, right-to-work).
  • Update electronic care management systems and ensure accurate information.

Client & Staff Liaison

  • Provide friendly and professional support to service users and their families.
  • Communicate changes, messages, and updates to care workers.
  • Handle initial enquiries from prospective clients and pass them to the registered manager or care coordinator.

Compliance & Quality Support

  • Assist with preparing documents for inspections, audits, and reviews (e.g., CQC compliance).
  • Maintain confidentiality and follow data-protection policies.
  • Report concerns or issues to the Registered Manager promptly.

Skills & Experience

  • Strong administrative and organisational skills.
  • Good written and verbal communication.
  • Experience in social care, healthcare, or a regulated sector (preferred but not essential).
  • Ability to use software such as Microsoft Office, scheduling systems, and care-management platforms.
  • Attention to detail and ability to work under pressure.
  • Understanding of safeguarding and confidentiality.

Personal Qualities

  • Professional, friendly, and approachable.
  • Able to work independently and as part of a team.
  • Reliable, trustworthy, and committed to supporting high-quality care.
  • Problem-solver with a positive attitude.

Working Hours

  • Monday – Friday 9am – 5pm

Job Type: Full-time

Pay: £12.60 per hour

Work Location: In person

  • Administration Officer

    18 hours ago

    Cardiff CF EF, United Kingdom Somer Health Ltd ta Somer Pharmacy Full time

    OverviewWe are seeking a highly organised and professional Administrative Officer to join our team. The successful candidate will play a vital role in ensuring the smooth operation of our office by providing exceptional administrative support and excellent customer service. This role offers an opportunity to utilise a wide range of IT and organisational...

  • Office Administrator and Compliance officer

    2 weeks ago

    Cardiff CF LT, United Kingdom Hayvenhursts Full time £27,000 - £30,000 per year

    Job OverviewWe are a small, friendly Chartered Accountancy practice based in Cardiff, seeking a detail-oriented and organised Administrative and Compliance Officer to join our team. This role requires excellent administrative skills, strong attention to detail, and the ability to manage multiple tasks efficiently. The Compliance Officer will play a vital...

  • Office Administrator/Secretary

    2 weeks ago

    Cardiff CF YA, United Kingdom Root2success Full time £46,800 - £52,000 per year

    About the Role:We're looking for a highly organised and proactive Office Administrator / Secretary to join our growing team. You'll play a key role in supporting the smooth running of the business by managing administrative tasks across multiple store locations and assisting the Director directly.Key Responsibilities:Answer and direct phone calls, handle...

  • Finance and Administration Officer

    2 weeks ago

    Cardiff CF SR, United Kingdom FitPro Lead Gen Full time £27,000 - £33,000 per year

    We're Hiring: Finance & Administration OfficerFull-Time, In-Office (Nantgarw, Cardiff)We're looking for a detail-focused and reliable Finance & Administration Officer to take charge of our numbers and keep the office running smoothly across multiple brands.If you're organised, confident with Xero, and enjoy keeping everything in order, this could be the...

  • Personnel & Administrative Officer

    17 hours ago

    Cardiff CF BF, United Kingdom Wesbry 01 Ltd Full time

    Better Start Tuition is a growing education company providing high-quality, small-group tuition in Maths, English, Coding, and more. We are seeking a Personnel and Operations Officer, to support the general operational administration and staff recruitment as we open new centres.This is a rewarding opportunity to make a real difference in children's lives...

  • Administrative Assistant

    5 days ago

    Cardiff CF, United Kingdom Redkite Law Full time £25,000 - £35,000 per year

    Administrative Assistant (Part-Time)Location: CardiffHours : 25 Hours , Monday – FridayStart date: ASAPAre you organised, approachable, and looking to be the backbone of a busy legal office? At Redkite Solicitors, our administrators are at the heart of everything we do — supporting solicitors, ensuring clients receive an excellent service, and helping us...

  • Administration Assistant

    2 weeks ago

    Cardiff, United Kingdom Intelligent Office Full time

    Intelligent Office are seeking a talented, organised, and motivated receptionist/administrator with great customer service skills to join our fabulous team. This isn’t a run of the mill role, we call it a Multi-Services Assistant because you will be working across a range of services such as reception and hospitality or in the reprographics department, or...

  • Administrative Officer

    7 days ago

    Cardiff, United Kingdom Valuation Office Agency Full time

    **Details**: **Reference number**: - 299980**Salary**: - £22,524- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer**Contract type**: - Permanent**Business area**: - VOA - Customer Service and Support - Customer Service Centre**Type of role**: - Contact Centre**Working pattern**: -...

  • Panel Administrator

    1 week ago

    Cardiff CF, United Kingdom Chadwell Healthcare Full time £36,120 - £108,912 per year

    Chadwell Healthcare LtdJob Title: Panel Administrator – G6Location: CF10 (Cardiff)Rate: £20.92 per hourImportant: No sponsorship or accommodation is offered for this role.About the RoleChadwell Healthcare Ltd is seeking a highly organised and committed Panel Administrator to support Cardiff Children's Services on a newly created project aimed at improving...

  • HR Administrator

    2 weeks ago

    Cardiff CF, United Kingdom Redkite Law Full time £25,000 - £40,000 per year

    HR AdministratorLocation:Cardiff (with hybrid working – typically one day a week in the office)Contract:Permanent , 9am – 5pmStart Date: ASAPDo you have a passion for people, organisation, and supporting great recruitment experiences? At Redkite Solicitors, we're seeking a proactive and detail-oriented HR Administratorto join our dynamic and...