Housing Professional
2 days ago
Resident Engagement Lead
Westminster
Contract
£295.79 per day PAYE or £400.47 per day limited paid via Umbrella company inside IR35
Our client is looking for an experienced Resident Engagement Lead. Key Responsibilities
Resident Engagement: Develop and deliver an effective resident engagement strategy, including managing the PDHU team inbox, hosting events, and supporting working groups.
Communications: Create accessible materials, such as website updates, literature, and presentations, to clearly communicate technical information.
Stakeholder Management: Build relationships with internal teams and external stakeholders to facilitate collaboration and resolve concerns.
Advocacy: Represent resident priorities at board meetings and ensure their voices influence project decisions.
Event Management: Plan and deliver meetings, events, and site visits to maximise resident participation.
Diversity and Inclusion: Use translation services and other tools to ensure all residents can engage meaningfully.
Project Delivery: Support the PDHU team in achieving sustainability and decarbonisation goals.
What We’re Looking For
Experience:
Proven experience in a similar role (paid or voluntary).
Strong communication skills and the ability to engage with diverse stakeholders.
A track record of supporting project or case management delivery in collaborative environments.
Experience in service-oriented sectors where customer satisfaction is key.
Skills:
Relationship-building and advocacy.
Translating technical information into accessible formats.
Organizing events and producing engagement materials.
Managing multiple priorities in a dynamic environment.
PLEASE ONLY apply if you have the necessary skills, experience and expertise.
The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
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