Contact Centre Operations Manager

Role: Contact Centre Operations Manager Salary: Up to £55,000 DOE + bonus + benefits Contract: Permanent, Full-Time Location: West Midlands 100% office based Mon-Fri This is an exciting opportunity for an experienced Contact Centre Operations Manager to join our client on a permanent basis. Ideally you will be from a background of understand...

**Job Description**We are looking for a highly motivated Contact Centre Expert to join our team at RAC. As a contact centre advisor, you will be responsible for managing customer inquiries and resolving issues in a timely and efficient manner.About the Role: ** Provide exceptional customer service via phone, email, and other communication channelsIdentify...

Join Our Team as a BAC Contact Centre Performance Analyst! Are you a data-driven professional with a talent for transforming numbers into actionable insights? Do you excel in creating comprehensive reports that drive performance improvements? If so, we invite you to become an integral part of our Breakdown Assistance Centre (BAC ) team. As a Contact...

**About The Role**: RAC have exciting opportunities to join our Branded Contact Centre as part of **Renault **as a **Contact Centre Advisor**. With a starting salary of **£22,245.09**, including free top level RAC breakdown cover, this role will put you at the heart of delivering Renaults customer solutions. **Working hours: Monday to Thursday between 8am...

**About The Role**: **RAC** currently has exciting opportunities for **Contact Centre Advisors **to join the SMR (Service Maintenance Repair) Inspections Services Team based at our **Bescot** office. This is a Full time **Permanent **position. As a Contact Centre Advisor, you will play an integral role in ensuring the delivery of a World Class Customer...

About The Role HomeServe are currently recruiting for a Contact Centre Agent to join HomeServe Limited.This is a new role to join the growing Consumer Finance businessat Group level.The successful candidate will have a second language of German or Spanish.This role will be based in our Leeds office full time.With that in mind you will be located within a...

About This OpportunityJoin RAC as a Renault Contact Centre Specialist and take advantage of a unique chance to deliver exceptional customer service to a diverse range of customers. As part of our team, you will work closely with colleagues to ensure seamless communication and resolve customer complaints effectively.In this role, you will be responsible for...

**About The Role**: Do you know how to deliver an **exceptional customer experience?** Have you worked in a contact centre environment? You could come and join our **SMR & Inspections Services Team **at** Bescot** and become our next Customer Advisor! As a Contact Centre** **Advisor within SMR, you will play an integral role in ensuring the delivery of a...

About The Role Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.HomeServe are currently recruiting for a Contact Centre Agent to join HomeServe Limited.This is a new role to join the growing Consumer Finance businessat Group level.The successful candidate will have a second language of...

About the JobWe are looking for an experienced Distribution Centre Manager to join our team at TK Maxx. As a key member of our operations team, you will be responsible for leading a large-scale team to execute operational and functional goals.Your primary focus will be on resource planning, managing day-to-day KPIs and shaping a culture of effective...

RAC Motoring Services is committed to delivering a world-class customer experience. As our Operational Excellence Manager, you will play a crucial role in achieving this goal by leading our Contact Centre team to deliver exceptional service and results.Key ResponsibilitiesDevelop and implement strategies that drive operational excellence and improve customer...

**Walsall Arena and Arts Centre - Operations Assistants - Ref: EE07623** £23,114 - £23,893 per annum We have an exciting opportunity for two Operations Assistants to provide an excellent operational support at Walsall Arena and Arts Centre. As someone who has the confidence and motivation to work on your own initiative and will also work as part of a...

About the RoleWe are seeking an experienced CNC Shift Leader to join our machine shop team in Brownhills, West Midlands WS8.The successful candidate will have a strong background in managing small teams and maintaining the efficient running of our machinery during shifts. A Fanuc conversant with experience in programming and setting 3-axis machining centres...

Why Work for TJX Europe?TJX Europe is a unique and exciting place to work, offering a dynamic and fast-paced environment where you can develop your skills and expertise. As a company, we are committed to investing in our people, providing a range of training and development opportunities to help you grow and succeed in your career. We pride ourselves on...

Job summary Rushall Medical Centre are looking for a motivated Practice Nurse to join our team at Rushall.Experience working in general practice would be ideal but is not essential.We are looking for a Practice Nurse who is driven to ensure we are giving our patients the essential care and support that they need.The Practice Nurse role is vital and varied...

The NHS is seeking a highly skilled and dedicated Physiotherapist to join its multidisciplinary clinical team in the Walsall Division. As a First Contact Physio Services Specialist, you will be responsible for providing patient-centred care, developing a special interest, and using the audit cycle to evaluate the quality of work.Main Responsibilities:Work as...

Customer Service Advisor£11.44 per hour Monday to Sunday 6am-11.30pm (must be flexible to work shifts between these hours on a rotational basis)Full time – 35 hours per weekBased in WalsallWe are currently recruiting for an Inbound Customer Service Advisor working for the RAC Call Centre based in the Bescot Area in Walsall. The RAC is one of the UK’s...

Depot Operations Manager / Site Manager, Salary: £50-55k with car allowance, excellent benefits and career opportunities, Based: Walsall  We have an exciting opportunity for a Depot Operations Manager / Site Manager to join the market leading provider of Portable cabins, Secure Storage Solutions, Modular buildings and associated products.The depot...

Key ResponsibilitiesDelivery of monthly rosters that meet budgets, compliance, and constraintsFlexibility in adjusting hours up or down to balance service and costsOngoing review of hours deployment to minimize wastage and optimize downtime managementIdentification of trends and root causes of resourcing gaps and opportunities by geographical areasYou will...

Salary and BenefitsThe estimated salary for this role is around £22,000 - £25,000 per annum.In addition to a competitive salary, we offer a range of benefits including:Eligibility to join our bonus scheme23 Days Annual LeaveOption to join RAC's Group Personal Pension scheme where we will match/contribute up to 6%2 x Basic Salary Core Employer funded Life...