Admin Assistant

1 week ago


Halesowen, United Kingdom Black Country Healthcare Nhs Foundation Trust Full time

Job summary Administration Assistant - Single Point of Access Band 2 hours per week Base : initially 48 Lodge Road, West Bromwich, but this may change to a locality within the Black Country.
We are looking to recruit an Administration Assistant to work in our Single Point of Access (SPA) Team as part of the Child and Adolescent Mental Health Service (CAMHS), for the Black Country.
Main duties of the job You will be dealing with patients, clinical and non-clinical staff by telephone and face to face; subsequently you will require excellent communications skills.
As part of the team you will be registering patients onto the Trust computer system (Rio) whereby accuracy is essential.
Working knowledge of all common computer applications including word is essential.
Excellent organisational and administrative skills are essential, with the ability to work well under pressure and cope with conflicting demands, and have the ability to use your own initiative, while maintaining excellent attention to detail and a high level of confidentiality.
About us Our CAMHS Service is a multi-disciplinary team of psychologists, specialist nurses, systemic, child and art psychotherapists, occupational therapists, social workers and psychiatrists, who are passionate in their aim to work with children, young people and their families in developing creative solutions to improve their mental health difficulties.
The BCHFT CAMHS Service currently operates across 4 geographical areas (Sandwell, Wolverhampton, Dudley and Walsall) with contracts in each area.
Each of the teams have a specialist learning disability team dedicated to children and young people with a moderate to severe learning disability and specialist Children and Young People in Care Teams.
Job description Job responsibilities You must be qualified to GCSE level C or equivalent in English and Maths and have proven experience of IT, especially Microsoft Office.
You must have the ability to work efficiently and creatively as well as confidence in managing and solving problems.
If you would like to be part of a progressive and busy department, have the skills to contribute and enjoy a challenge, we would like to hear from you.
Person Specification Education and Qualifications Essential Good standard of education / GCSE's in English and Maths Word processing / typing at RSA/OCR / NVQ in Business Admin Level 3 or equivalent qualification Experience Essential Knowledge of computer packages including Microsoft Office and keyboard skills.
Experience Essential Significant experience of working in an office environment Desirable Experience of working in a healthcare environment


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