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Care Coordinator

1 month ago

StratforduponAvon, United Kingdom South Warwickshire Gp Federation Full time

Job summary Salary: £25,112 per yearHours: hours per week - full time.
Monday - Friday.Summary:Arden PCN seek an enthusiastic and proactive Care Coordinator to join their team.
Arden PCN is a patient focused forward thinking PCN looking for people to work with the PCN team to deliver care to their patient populations.
The Care Coordinator role is a new and evolving role within NHS Primary Care Networks.
The post holder will require a flexible approach to work, the role will consist of some focussed project work as well as general core support to the PCN.
The post holder would ideally have good knowledge of community or primary care sector and strong IT skills as the role will be key to practice searches and audits.Work location:The successful candidate will be required to travel between/or based at Arrow, Alcester, Budbrooke, Henley, Pool, Tanworth, Lapworth practices, With the main focus at pool and Henley.
Due to the geography and nature of the role a clean UK driving license and full use of car is essential.If you are looking for an exciting and rewarding position working both directly with patients and also as part of the Health and Wellbeing team, we can offer you a friendly, experienced working environment with excellent support from the Clinical director and the PCN Practices.
If you are interested in the Care Coordinator role we would love to hear from you.
Main duties of the job Care Coordinators provide extra time, capacity, and expertise to support patients in preparing for or in following-up clinical conversations they have with primary care professionals.
They will support the Clinical directors in coordinating all key activity including improving access to services, providing advice and information and ensuring health and care planning is timely, efficient and patient centered.
They will work closely and in partnership with the Social Prescribing Link Workers and support delivery of the comprehensive model of care to reflect local priorities, health inequalities or population health management.Essential criteria: Good experience of IT systems and packages including EMIS Web and Docman 10.
Experience of data collection and providing monitoring information.
Experience of supporting people, their families and carers in a related role.
Demonstrable commitment to professional and personal development.
Meets DBS standards and has a clear criminal record, in line with the law on spent convictions.
Access to own transport and ability to travel across the locality on a regular basis, including to visit people in their own homes.Desirable Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (including unpaid work).
Experience of supporting people with their mental health.
Training in motivational coaching and interviewing or equivalent experience About us SWGP Federation is made up of GP practices from areas including Warwick, Leamington, Stratford-upon-Avon, and Kenilworth.
We work together to deliver enhanced services for the 300,000 patients we cover, as well as improving working practices for our staff.
We are proud to offer high levels of patient care across South Warwickshire.
Our purpose is to grow, support and enable Primary Care in South Warwickshire by offering additional services and enabling individual practices to focus more time on delivering patient care.o 25 days annual leave + bank holidayso NHS Pensiono Health & Wellbeing supporto Vivup Employee Assistance Programmeo Bike2work SchemeTheArden PCNconsists of the following practices.Arrow, Alcester, Budbrooke, Henley, Pool, Tanworth, Lapwortho 33 days holiday (including bank holidays)o NHS Pensiono Health & Wellbeing supporto Bike2work SchemeArden PCN is made up of the following practices:Tanworth in Arden Medical Centre- Broad Lane, Tanworth in Arden, Solihull B94 5DYLapworth Surgery - Old Warwick Road, Kingswood, Solihull B94 6LHHenley In Arden Medical Centre - Prince Harry Road, Henley-in-Arden B95 5GDPool Medical Centre- Pool Road, Studley B80 7QTBudbrooke Medical Centre - Slade Hill, Hampton Magna, Budbrooke, Warwick CV35 8SAAlcester Health Centre - The Primary Centre, Fields Park Drive, Alcester B49 6QRArrow Surgery - Fields Park Drive, Alcester B49 6QR Job description Job responsibilities Summary of Role:Care Coordinators provide extra time, capacity, and expertise to support patients in preparing for or in following-up clinical conversations they have with primary care professionals.
They will support the Clinical directors in coordinating all key activity including improving access to services, providing advice and information and ensuring health and care planning is timely, efficient and patient centered.
They will work closely and in partnership with the Social Prescribing Link Workers and support delivery of the comprehensive model of care to reflect local priorities, health inequalities or population health management.Key role requirementsCare coordinators will: Provide coordination and navigation for people and their carers across health and care services, working closely with Social Prescribing Link Workers, Health and Wellbeing Coaches and other Primary Care roles.
Work alongside the Health & Wellbeing coaches to identify patients that require additional one-to-one support particularly with mental health issues and provide this support.
Liaise with Mind Support workers, GPs and Social Prescribing Link Workers to identify patients that would benefit from one-to-one support and provide this using the available decision support aids.
Feedback appropriate patient information to Place Based Teams to ensure all services can support the timely care of the patient.
Help people to manage their needs and supporting them to make appointments Raise awareness of shared decision making and decision support tools and assistpeople to be more prepared to have a shared decision-making conversation.
Ensure people have good quality information to help the make choices about their care.
Support people to understand their level of knowledge, skills and confidence (their Activation level) when engaging with their health and wellbeing, including through use of the Patient Activation Measure.
Assist people to access self-management education courses, peer supportor interventions that support them in their health and wellbeing.
Support the coordination and delivery of MDTs within PCNs.
Collation of agendas, production of minutes / action logs for PCN / MDT meetings and ensure all actions are completed including follow up if necessary.
Collation and management of shared documents on the appropriate platform ensuring the latest versions are available and is made available in a timely manner.
Specific project work liaising with practice leads on implementation of shared process, and collaboration opportunities to support improved patient care Person Specification Qualifications Essential Demonstrable commitment to professional and personal development Desirable NVQ Level 3, Advanced level or equivalent qualifications or working towards Training in motivational coaching and interviewing or equivalent experience Experience Essential Experience of supporting people, their families and carers in a related role Good experience of IT systems and packages including EMIS Web and Docman 10 Experience of data collection and providing monitoring information Desirable Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (including unpaid work) Experience of supporting people with their mental health Experience of collaborative working and building relationships across varied organisations