Account Coordinator
4 days ago
This local, independent organisation is wishing to recruit an Account Coordinator who is seeking a busy and demanding role.
The Account Coordinator will be responsible for building strong business relationships with customers and will ensure that orders are depatched and delivered within the allocated time frames.
This is a full time, office based position and the ideal candidate will be self motivated and driven.
Duties * Processing orders for all brands using a new WMS system for the daily dispatches.
Updating the order statuses and providing automatic feedback to brands of their dispatches using the WMS system.
* Provide warehouse with "dispatch ready" details of all orders and liaise with warehouse on the day's activities.
* Make a record of all daily dispatches.
Interact with all brands through email, phone, live chat or social media and handle all stock and order queries.
Process billing information for weekly dispatches on all food brands.
* Manage the delivery of in-coming stock - know which brands are bringing in new stock and what date.
Be information ready on what stock is coming in and ensure prior to stock arrival there is sufficient storage solutions available for new stock and stock rotation.
Liaise with warehouse on the delivery dates and ensure delivery notes match stock arrival.
Report any stock discrepancies to Brands and update the stock details on the WMS system.
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