Key Account Coordinator

5 months ago


Basingstoke, United Kingdom Macmillan Full time

**This is a varied and challenging position which will involve**:

- Understanding Key Account customers' requirements
- Developing and improving the EDI relationship
- Scheduling and attending meetings
- Producing minutes and controlling the action points from the meetings
- Monitor the dispatch performance of orders assisting in warehouse workload management
- Actively involved in the change management process; raising and testing change management forms as required
- Recent experience of face to face-to-face Key accounts management is desirable
- Excellent written and verbal communication skills
- Excellent working knowledge of Microsoft Office Excel (preferably 2010)
- A thorough understanding of Customer Services Processes would be an advantage
- A flexible and willing attitude
- Demonstrate attention to detail
- Used to dealing with SLAs and tight deadlines with changing customer demands

This is an exciting role that requires strong interpersonal skills, initiative, and the ability to work with limited supervision, plus the flexibility to cope with a varied workload. Knowledge of the complexities of the publishing distribution market would be an advantage.

The position will be 35 hours per week and hours of work will vary between 08.30 am-5.30 pm Monday to Friday.

All applicants must have the right to live and work in the United Kingdom.

For the full job description: CLICK HERE


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