Care Navigator/Receptionist

2 weeks ago


Ipswich, United Kingdom Hawthorn Drive Surgery Full time

Job summary Hawthorn Drive Surgery is looking for two part time care navigator/receptionists to join our friendly and experienced team, as part of the care navigator/reception team you will support the team provide care for over 10,000 patients.You'll need excellent communication and computer skills, along with a 'can-do' attitude, full training and support will be given.
Main duties of the job Duties and responsibilitiesMaking appointmentsContacting patients as requiredGiving out resultsHome visit requestsDeal with general enquiries and complaintsAnswering external calls from patients and internal calls from other staff membersGreet and direct patients and visitorshanding out prescriptionsgiving out and taking in new patient registrations About us Hawthorn Drive Surgery is at the center of the Chantry estate in Ipswich, the surgery looks after 10,000 patients.
The team at the surgery are comitted and dedicated to providing the best possible care for our patients.
Job description Job responsibilities please refer to the job overview section of this advertisment for details on the roles and responsibilities Person Specification Qualifications Essential none Desirable Grade C or above in English or equivalent Experience Desirable Experience working in GP surgery Experience using system one (clinical system) Experience working with the general public Experience using email Experience using basic IT



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