Customer Service Representative

4 weeks ago


warrington cheshire, United Kingdom Stack Digital Full time

Job Title: Customer Experience Advisor Location: Warrington, Cheshire, UK Job Type: Part-time (Contract - 25 Hours Per Week) Duration: 4+ Months Job Description:We are seeking a dedicated Customer Experience Advisor to join our Customer Experience team in Warrington. This role is crucial in providing professional and efficient responses to all inbound customer inquiries, ensuring 100% customer satisfaction regarding rates, service, and invoice queries, as well as handling service failures consistent with Veolia performance standards.Working Hours:Monday to Thursday: 4pm - 8pm (flexibility to start at 5pm if needed)Saturday: 9am - 12pmKey Responsibilities:Respond professionally and promptly to customer inquiries via multiple channels (phone, live chat, text, email, and Salesforce cases)Handle lift enquiries and minimize service failures where possibleProvide rates/quotes, information on proof of collections, and assist with invoice enquiriesConduct customer reviews for feedback to ensure service satisfactionHandle complaints and referrals from various sources professionallyBuild strong relationships with internal and external customersPerform administrative tasks such as logging queries, booking waste collections, and sending welcome packsSupport the sales team by logging and assigning leads, conducting contract checks, and assisting with pre-qualification questionnairesUpsell and cross-sell Veolia Products and Services to support business growthRequired Skills and Attributes:Excellent communication skills, both verbal and writtenStrong problem-solving abilitiesCustomer-focused mindsetAbility to work effectively in a team environmentAttention to detail and ability to multitaskProficiency in using CRM systems, preferably SalesforceFlexibility to work evening and weekend shifts



  • Warrington, Warrington, United Kingdom AM 2 PM Group Full time

    Customer Service RepresentativeWe are seeking an experienced Customer Service Representative to join our team at the AM 2 PM Group. As a key member of our customer service team, you will be responsible for providing excellent customer service to clients both internal and external.The RoleOur client is a well-established family-run business with ambitious...


  • Warrington, Warrington, United Kingdom AM 2 PM Group Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at the AM 2 PM Group. As a key member of our customer service team, you will be responsible for providing exceptional customer service to both internal and external clients.The RoleOur client is a well-established family-run business with ambitious...


  • Warrington, Warrington, United Kingdom Culina Group Full time

    Job Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Culina Group. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional contract support and customer service in a fast-paced environment.Key Responsibilities:Act as the first point...


  • Warrington, Warrington, United Kingdom Iceland Full time

    About the RoleWe are looking for a Customer Service Representative to join our team at Iceland. As a Customer Service Representative, you will be at the heart of our operation, working closely with our customers to provide an excellent shopping experience.Your role will involve ensuring that our store is well-stocked and visually appealing, with a focus on...


  • Warrington, United Kingdom Brenntag Full time

    **CUSTOMER SERVICE REPRESENTATIVE**: Our team in **Daresbury** currently has an opening for a **Customer Service Representative** **YOUR ROLE & RESPONSIBILITIES**: - To ensure that customer expectations are met or exceeded by the accurate and timely processing of customer purchase orders. - Effectively communicate with the customer and internal/external...


  • Warrington, Warrington, United Kingdom Crown Full time

    Job Title: Customer Service RepresentativeCrown is seeking a highly skilled Customer Service Representative to join our UK Service Team. As a key member of our team, you will be responsible for delivering excellence in customer care while achieving monthly targets set in relation to KPIs and Service Budgets.The role of the Customer Service Representative is...


  • Warrington, Warrington, United Kingdom Solus Accident Repair Centres Careers Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Solus Accident Repair Centres Careers. As a key member of our Customer Solutions Centre, you will be the first point of contact for customers, providing exceptional support and guidance to help them get back to normal during a potentially difficult time.Key...


  • Warrington, Warrington, United Kingdom Solus Accident Repair Centres Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a skilled Customer Service Representative to join our team at Solus Accident Repair Centres. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective...


  • Warrington, Warrington, United Kingdom Culina Group Full time

    Job Title: Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team at Culina Group. As a Customer Service Representative, you will be the first point of contact for our customers, offering great contract support and customer service in a fast-paced, encouraging environment.Key Responsibilities:Act as the first point...


  • Warrington, United Kingdom Scottsdale Golf Full time

    **Customer Services Representative** **25 hours per week.** **9.30am to 2.30pm Monday to Friday.** **£11.44 per hour** Are you passionate about golf and providing exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we have the perfect opportunity for you! **About Us**: Scottsdale Golf is a...


  • Warrington, Warrington, United Kingdom Asda Full time

    About the RoleAs a Customer Delivery Driver at Asda, you will be part of a dynamic team that operates 24 hours a day, 7 days a week. This fast-paced role requires flexibility and adaptability, with a variety of shift patterns to suit different lifestyles. You will be responsible for delivering products to customers' front doors, ensuring a high level of...


  • Warrington, Warrington, United Kingdom Crown Full time

    Job Title: Customer Care RepresentativeCrown is seeking a highly skilled Customer Care Representative to join our UK Service Team. The successful candidate will be responsible for delivering exceptional customer service, achieving monthly targets, and maintaining accurate maintenance records.Key Responsibilities:Interpret customer requirements and process...


  • Cheshire, United Kingdom GET STAFFED ONLINE RECRUITMENT LIMITED Full time

    Job Title: Customer Service Representative – TelematicsLocation: Crewe, CheshireSalary: Up To £24,000 + monthly bonusOur client is seeking a skilled and customer-focused individual to provide exceptional support to their customers, ensuring their satisfaction and resolving any issues they may encounter.The role involves engaging with customers...


  • Warrington, Warrington, United Kingdom HSBC Global Services Limited Full time

    About this roleWe are looking for a Customer Service Representative to join our team at HSBC Global Services Limited. As a Customer Service Representative, you will be the first point of contact for our customers, providing an exceptional customer experience and taking ownership of their individual needs.Key responsibilitiesProvide outstanding customer...


  • Warrington, Warrington, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Responding to customer inquiries and resolving issues in a timely manner.Providing accurate information about our products and services.Collaborating with internal teams to ensure customer satisfaction.Processing customer...


  • Warrington, Warrington, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals in Warrington is seeking enthusiastic Customer Service Representatives to join our fast-paced team. As a valued member of our team, you'll provide exceptional customer service, support, and contribute to our operational success.Key Responsibilities:Engage with customers, providing service and support.Participate in all aspects of the...


  • Warrington, Warrington, United Kingdom Crown Full time

    Job Title: Customer Care RepresentativeJob Summary:Crown is seeking a highly skilled Customer Care Representative to join our UK Service Team. As a key member of our team, you will be responsible for delivering exceptional customer service, achieving monthly targets, and maintaining accurate maintenance records.Key Responsibilities:Customer Care:Build strong...


  • Warrington, Warrington, United Kingdom Sofology Full time

    Role OverviewSofology is a leading provider of high-quality sofas, and as a dedicated customer service representative, you will be the face of our brand, ensuring that every customer has a positive experience with our products.Key ResponsibilitiesProvide exceptional customer service via phone, email, and in-person interactionsResolve customer complaints and...


  • Warrington, Warrington, United Kingdom Solus Accident Repair Centres Full time

    The RoleAt Solus Accident Repair Centres, we are seeking a skilled Customer Service Representative to join our team. This role is a key part of our customer-centric approach, where you will work closely with our customers to resolve their issues and provide a high level of service.As a Vehicle Repair Advisor, you will be the first point of contact for our...


  • Warrington, Warrington, United Kingdom Solus Accident Repair Centres Careers Full time

    The Role:We are seeking a skilled Customer Service Representative to join our team at Solus Accident Repair Centres Careers.As a key member of our Customer Solutions Centre, you will be the first point of contact for customers, providing support and guidance through potentially difficult times.With our comprehensive training, you will be able to diagnose...